Crowdsource Customer Feedback Positioning 
Centercode
MARCH 12, 2019
Those aspects show the difference between crowdsourced testing and beta testing. Crowdsourced testing, like beta testing, gives testers real products to use in the real world before release. In both cases, you’ll get back some type of feedback about how your product is performing. What are the goals of your feedback?
Intercom, Inc.
JUNE 20, 2018
As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. But we quickly realized that the job of sales at Intercom is two-fold: to drive revenue for the company and be the voice of our customers.
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Alchemer Mobile
FEBRUARY 2, 2021
Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. A high average revenue per user?
Product Innovation Educators
AUGUST 19, 2016
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Products (wrongly) get created this way – product first, customer second, revenue third. build products customers want and love. How product managers can create new ideas.
Intercom, Inc.
JULY 30, 2020
First, as the economy is buffeted by turbulent seas, companies must batten down the hatches and devote their time and attention to their current customers. Championing this approach is Luke Diaz , Clearbit’s VP of Customer Success. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.
The Product Coalition
JUNE 22, 2020
A new survey by the rapid consumer feedback platform Alpha sheds valuable light on the question. Alpha surveyed over 500 product leaders from large organizations and startups for its 2020 Product Management Insights Report. Here’s what they had to say: Direct customer feedback is the best source of new product and feature ideas.
Centercode
JULY 16, 2019
When it comes to soliciting pre-release customer feedback, most teams focus on one thing: bugs. When you treat all customer feedback one way, you’re missing out on the full benefits of target market insights. Here are the 3 critical things you should be looking for in your customer feedback.
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