Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Meet the mentors….

Analytic Tools 108

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Mironov Consulting

DECEMBER 31, 2017

.” Sales teams that need a particular enhancement will escalate, increase their predicted deal size, or apply the same organizational tools internally that we pay them to apply externally to our prospects. So I expect marketing audiences to snooze past improved reporting and geeky back office efficiencies in order to ask….

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Roadmap Fractional VPE CTO Coach Data Visualization 92

The Product Guy

FEBRUARY 18, 2017

In a recent live stream from one of our mentors of The Product Mentor , James Alexander, lead a conversation around “Finding Blue Oceans”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

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Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Meet the mentors….

Analytic Tools 107

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Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. Ah, there’s the rub.

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The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

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Analytic Tools Research Software Product Strategy CTO Coach 90

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills. Junior Software Engineers typically report to an Engineering Manager or a Tech Lead. We've got your covered.

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The Product Guy

FEBRUARY 2, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Dan Mason, lead a conversation around “Your Next Career Steps”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Hutwork

MARCH 9, 2018

The data backs it up. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. As a successful product manager reading is a must.

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Article Feedback Software Research Software User Testing 82

The Product Guy

MARCH 2, 2017

In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Rapid Prototyping”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today! Meet the mentors….

Analytic Tools 60

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Product Talk

MARCH 1, 2023

I asked who was involved in choosing outcomes and was surprised to see that such a large percentage of teams said both their team and leadership were involved. In an ideal world, outcomes should be set by both the product team and executive leadership. In my experience coaching teams, this is not an automatic next step.

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Product Manager in Heels

NOVEMBER 5, 2013

For the organization: improved communication, more open culture, improved team working and mutual understanding, and improved leadership skills / capabilities. Feedback recipients gain insight into how others perceive them and have an opportunity to adjust behaviors and develop skills that will enable them to excel at their jobs.

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Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why?

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Technical Review CTO Coach Startups Feedback Software 105

Mironov Consulting

SEPTEMBER 14, 2020

Let’s carefully define a “Head of Product” as someone who directly supervises a team of product managers including hiring, work assignments, mentoring, and resolving cross-product disputes. They come from professional services groups — which is all bespoke contracts and project management. How many/how long?”

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Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. When EMC decided to move from their Data Center deployments to Cloud, they saw a unique chance to make long-lasting improvements. “We Of note: approximately one-third of total Cloud migrations in Q2 came from Data Center. Confluence picks up where chat tools leave off.

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Reporting Tools Data Visualization Analytic Tools Research Software 52

Business of Software Conference

NOVEMBER 30, 2020

Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. So the background on this is interesting, if you go and look at the data on this stuff, the data shows that customers want this. Here’s the insight I get from looking at those. So you might say, Well, so what?

Research Software 64

Research Software User Testing Positioning Product Research 64

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. And I would say I have a very analytical and ambitious mind.

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Business of Software Conference

MAY 15, 2019

And it was all predicated on trying to deliver media services to mobile phones. So they pushed the idea that they would have really cheap services and cheap voice technology. So the ability to fly for twenty five hours at a time for a cost of eight thousand dollars rather than having to buy fractions of planes. MarquisJet.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. I became more interested in UX and product, and over the years, transitioned to becoming a data & AI product manager. ” Shelly Shmurack Data & AI Product Manager, Aspectiva, a Walmart Global Tech company.

Feedback Software 52

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ProductPlan

OCTOBER 26, 2021

Product professionals get paid to manage products and services. Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO. Are you a great mentor or a devoted protégé? Are they mentioning customers and data? Which verbs do they use?

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CTO Coach User Testing Product Research Data Visualization 86

StubHub

MARCH 1, 2019

In my role as Global Head of Diversity & Inclusion at StubHub, creating a balanced climate means creating balanced teams, balanced leadership, balanced compensation, and balanced career growth. It means having strong and accomplished female professionals in important leadership roles. What does this balance look like to me?

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Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. And then I realized that there was a lot I needed to coach. People who entrusted us with their data with their work of weeks and weeks… poof. That’s the proper answer.

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Business of Software Conference

MARCH 11, 2020

No one really cared about the Internet right from a commercial standpoint, and so I have a lot of good stories now that are funny but they weren’t funny at the time; including you know getting kicked out of many company when we were trying to sell can compete services into its software into it. And it was an incredible experience.

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Business of Software Conference

NOVEMBER 19, 2019

All of their data would run through our technology because at the other end of that there are brands and businesses that really wanted to understand what was happening on social media; what was happening around their brand, their industry, their market. We were partnered with the world’s social networks. Key lessons.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

JULY 2, 2019

So the Quad has Product, ExD (that’s our design team) the Tech team and we have the Agile delivery coach (in other organizations this might be the delivery manager). Then you have tech and then from tech we move to Agile delivery coach who facilitates this team to make great decisions and between them they delight customers.

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Weak Development Team Research Software User Testing Analytic Tools 40

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52