Lenny Rachitsky

JANUARY 2, 2025

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Think Fast Talk Smart —Tools and techniques to help you communicate more effectively • Vanta —Automate compliance. Listen now on Apple , Spotify , and YouTube.

Fractional CTO 58

Fractional CTO CTO Coach Feedback Software User Testing 58

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Technical Review Leadership CTO Coach Weak Development Team 274

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

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Feedback Software Systems Review CTO Coach Data Visualization 98

Product Talk

MARCH 1, 2023

In my experience coaching teams, it seems like either the team picks their outcome (with little to no input from leadership) or leadership picks the outcome (with little to no input from the team). Other common responses included the product manager, the sales team, the CTO (again, one of the options), and Directors of Product or Engineering.

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Product Innovation Educators

MAY 20, 2016

This is another look at how open innovation has evolved and the 12 principles to make it work for an organization…(1) purpose, (2) partner, (3) platform, (4) possibilities, (5) plan… Read what open innovation 2.0 Customer feedback is an important source of ideas for product managers. 4) Present your solution, and ask more questions. (5)

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Lenny Rachitsky

AUGUST 22, 2024

— Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Webflow —The web experience platform — Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook.

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PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. As we mentioned, engineering management is different from that of software engineering.

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Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

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Lenny Rachitsky

JUNE 9, 2024

Simplify security • Mercury —The powerful and intuitive way for ambitious companies to bank • LinkedIn Ads —Reach professionals and drive results for your business — Uri Levine is the co-founder of Waze, the world’s largest community-based traffic and navigation app, acquired by Google for over $1 billion.

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Userpilot

AUGUST 17, 2024

TL;DR Carlos Gonzalez de Villaumbrosia is an author, speaker, coach, and the founder of Product School. Successful product teams use it to make better-informed decisions, turn customer feedback into actionable ideas, and create better resources to support and engage customers effectively. Want to learn more? Sign up for the session!

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Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

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Lenny Rachitsky

SEPTEMBER 26, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.

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User Testing CTO Coach Analytic Tools Research Software 110

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I’m currently building a lot of internal tools to help folks do their jobs more efficiently—and to help them scale. Laura: I’m glad you asked, because my CTO currently lives in Hawaii.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal.

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Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3] Coaching/mentoring/training plan. 2] Driving Outcomes, Strategy, Tools.

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Mironov Consulting

DECEMBER 31, 2017

And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. ” Sales teams that need a particular enhancement will escalate, increase their predicted deal size, or apply the same organizational tools internally that we pay them to apply externally to our prospects.

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Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

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Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres. What’s your story?

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Technical Review CTO Coach Startups Feedback Software 105

Mind the Product

MAY 29, 2018

She’s the author of the business-fable book Radical Focus , a book which uses the power of story to build a new approach to OKRs, as well as the author of Information Architecture: Blueprints for the Web , Pencil Me In , and the upcoming Continuous Feedback. Nir is also an active investor in habit-forming technologies.

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Technical Cofounder Fractional CTO CTO Coach User Testing 96

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

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Valerian Tech

FEBRUARY 10, 2023

They are based on blockchain technology, a decentralized ledger that records transactions across a network of computers. These currencies can be used as a medium of exchange for goods and services or traded on various online platforms. How can CTO’s help ensure the Success of a Cryptocurrency Project?

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Valerian Tech

MAY 30, 2023

They can recommend effective caching mechanisms, content delivery networks, and performance monitoring tools to ensure fast-loading pages and seamless browsing. By analyzing order data, shipping times, and customer feedback, businesses can identify bottlenecks, streamline workflows, and recommend improvements.

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Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

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Feedback Software Research Software Analytic Tools Reporting Tools 52

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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Gainsight

JUNE 10, 2021

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. Lastly, access progress and give feedback.

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Feedback Software Research Software User Testing Onboarding KPIs 52

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then from there it just goes into looking at all the feedback that you have from those users, and going and interviewing those users. And then it really starts to flow.

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User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then from there it just goes into looking at all the feedback that you have from those users, and going and interviewing those users. And then it really starts to flow.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Gainsight

OCTOBER 7, 2022

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. That means in-product messaging, email alerts, playbooks, and more.

Data Visualization 52

Data Visualization Onboarding KPIs CTO Coach Analytic Tools 52

Izenda

APRIL 29, 2019

These may be gained through experience, education, or mentoring. A competent product manager may understand the basics of customer feedback, but successful product managers know how to empathize with customers during the interview process and read emotions and body language to assess pain points and inform product development.

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User Testing Product Management Product Manager CTO Coach 53

Product Manager in Heels

NOVEMBER 5, 2013

I'd like to provide my own framework for what this feedback is, how to collect it and how to interpret it. A 360 review is feedback that comes from members of an employee's immediate work circle. Resources: Blog: 360 Feedback What is 360 feedback? What is a 360?

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Technical Review CTO Coach Feedback Software CTO 40

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

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Artificial Inteligence Fractional CTO CTO Coach ChatGPT 8

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. They don’t know what you want them to do.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

StubHub

MARCH 1, 2019

I asked members of StubHub’s Product & Technology team to get their honest thoughts, experiences and predictions on this important topic. Marilyn McDonald , Head of Product, Design, TPM & Interim Co-CTO (San Francisco, CA): A “balanced” workplace boils down to two important topics: people and inclusion. They did not disappoint.

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CTO Coach Data Visualization CTO Customer Experience 40

Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Don't Miss a Thing - Get BoS Updates.

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Weak Development Team Research Software User Testing Analytic Tools 40

Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent.

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Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

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