The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. We are always looking for more product mentors from all around the world.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

The Product Coalition

JULY 28, 2022

We discussed various entrepreneur challenges, and he mentioned that the hardest thing he encounters daily as a co-founder and CTO is understanding the organization’s physical mechanics. This book inspired me to choose industrial engineering studies. The factory (system) is the sum of the stations (bodies), and all affect each other.

Research Software 115

Research Software Product Research Development Fractional CTO 115

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Intercom, Inc.

FEBRUARY 28, 2018

Over the past year we have introduced new products, like our bot Operator and our live chat solution for sales and marketing teams, and new levels of automation and intelligence to help do this. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Chief Product Officer, UVIC Ltd. Simplicity is the ultimate sophistication.”

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Coalition

AUGUST 6, 2023

Based on experience, these are usually the topics discussed at standups: What work and/or research did you do yesterday? What work and/or research will you do today? Did you identify bugs and coordinate with engineering, etc? With the platform we harness AI technology to discover meritorious cases.

Research Software 135

Research Software Reporting Tools Product Research User Testing 135

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. That is why you want to approach SaaS growth by focusing on what sticks with customers and what can multiply. Let’s g(r)o(w)! ?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Chief Product Officer, UVIC Ltd. Simplicity is the ultimate sophistication.”

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. Build persona foundations from research In the spring of 2022, I had recently joined Mixpanel and was tasked with solving “our enterprise adoption problem.” That’s our situation here at Mixpanel. What are their data-specific needs?

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Do your research. Work with the product.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

MAY 8, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. The History of Office Design In light of David’s post, we wanted to surface a few events that led to our current ways of working.

Fractional CTO 101

Fractional CTO Research Software Reporting Tools CTO 101

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Coalition

DECEMBER 23, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. Here’s what we’ve uncovered. The building opened in Chicago in 1885 and was demolished 46 years later in 1931.

Fractional CTO 115

Fractional CTO User Testing Research Software Reporting Tools 115

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. So if AI is not machine thought, what is it? Mind-blowing. HOLD MY BEER!”

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Chief Product Officer, UVIC Ltd. Simplicity is the ultimate sophistication.”

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mind the Product

MAY 21, 2019

The command-and-control system most companies still cling to is, in fact, disempowering. Here are a few recommendations, based on my professional experience as well as my research for a forthcoming book, The Product Mindset: Succeed in the Digital Economy by Changing the Way Your Organization Thinks. Point Towards the Mountain.

Research Software 184

Research Software CTO Coach User Testing Product Research 184

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Cafe

JANUARY 30, 2023

But a product team’s success can only happen with all hands on deck, meaning teamwork from the PM to the engineers to the marketers and so on. Since the company was still growing, most of the product decisions were handled by the company’s CTO and co-founder. Phase 2 — What does our solution look like?

Feedback Software 52

Feedback Software Analytic Tools CTO Research Software 52

Product Management University

DECEMBER 2, 2022

This persona focuses on what the user wants to achieve with your product or software. If your product requires integration on any level, your customer’s software engineers will be responsible for installing and deploying the product for the end user. The IT Director or CTO (Influential Decision Maker). Methodical Persona.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Research Software 138

Research Software Engineering CTO Definition 138

UX Studio

APRIL 29, 2019

This case study reports on how we helped optimise their search engine. In this UX case study, we cover the story of updating the search function of Campanda, including our research and design process, and the specifics learnings we made during this project. We worked closely with the CTO, the Head of Product, and an in-house designer.

UX 63

UX Engineering User Testing Reporting Tools 63

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

Article 82

Article Feedback Software Research Software User Testing 82

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Are you a product manager?

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

The Product Coalition

AUGUST 8, 2018

It is supported by digital tools (web and mobile) and, for many members, the opportunity to attend weekly meetings for information, inspiration, and community. My team is responsible for those digital tools. It’s a fairly typical organization with product managers and designers and user researchers. And maybe voice.

Reporting Tools 60

Reporting Tools Research Software User Testing Onboarding KPIs 60

Crafty CTO

FEBRUARY 19, 2023

Simon Willison , maker of the excellent Datasette open source data exploration tool, had commented on a post by Stratechery’s Ben Thompson , who had captured Bing in the act of misbehaving. Once the social system is factored back into the equation like this, the road ahead becomes harder to navigate.

Feedback Software 52

Feedback Software Research Software ChatGPT Product Research 52

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Tom Adeyoola (Founder, Metail) – Why Your ‘Brilliant’ Technology Fails To Have Impact from Business of Software Conference. Tom Adeyoola, Founder/CEO, Metail.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Modus Create

FEBRUARY 24, 2020

About 90% of companies in their 2018 research aren’t fully realizing the full potential of their design teams. What’s more, the research indicates organizations with established design practices struggle to know how senior design leaders can contribute, and suffer from uncertainty about how much to expect of them in their role.

User Testing 106

User Testing Product Research Customer Experience CTO 106

The Product Coalition

JUNE 9, 2020

I wanted to share what I’ve learned after doubling both product and engineering teams. The first value expressed in the Agile Manifesto is “Individuals and interactions over processes and tools.” It helped me structure the product team and how our team interacted with the engineering team.

CTO Coach 78

CTO Coach Research Software User Testing Product Research 78

Mind the Product

MAY 29, 2018

Originally trained as a scientist, he’s had job titles ranging from scientist, to engineer, to product manager, to designer, and even professor. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. He is the Global Manager External Alliances Research and Advanced Engineering at Ford Motor Company. It has to be a win-win at the alliance level.

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65