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Level of Effort in Project Management: Definition, Calculation, & Tips

Userpilot

What is the Level of Effort? TL;DR According to one definition, the level of effort includes all the work needed to successfully deliver the project. TL;DR According to one definition, the level of effort includes all the work needed to successfully deliver the project. What is the level of effort?

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Definition Playbook

The Product Coalition

So I asked the team to share the playbook we’ve used to help prepare them to begin Definition. Read on for the Definition Playbook written by Rebecca Monfries and Nathan Bruce. What is Definition? In some organisations, Definition is an isolated process completed all at once for multiple features or initiatives.

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Time to Resolution: Definition, Calculation, and Tactics to Reduce It

Userpilot

Wondering how to improve satisfaction by reducing your time to resolution for customer issues? Time to resolution is a critical customer service metric that can make or break your customer support’s reputation. The average resolution time is about 24 hours, but varies by industry and past experiences.

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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The Definitive Guide to Dashboard Design

Dashboard design can mean the difference between users excitedly embracing your product or ignoring it altogether. Great dashboards lead to richer user experiences and significant return on investment (ROI), while poorly designed dashboards distract users, suppress adoption, and can even tarnish your project or brand.

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What is an Active User? Definition And How to Increase Stickiness

Userpilot

How you define an active user matters. When you use the wrong criteria, you end up building for the wrong users. This article helps you avoid mistakes by explaining what an active user is and why it varies for different products. Measuring active user count helps track business health. What is an active user?

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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? And your role at a customer success team? Lay out a customer journey map. What is user adoption?

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Going Beyond Gut Instinct: The Do’s and Don’ts of Strategic In-App Guides

Are you delivering the right messages to the right people at the right time? Or are you simply blasting every guide out to every user? Or do your users find receiving one to be a jarring, disconnected experience? Do your guides feel like they’re part of your product?

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Short and Sweet: A Deep Dive Into Concise Feedback Loops

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

We want our products to make a difference for our customers as well as our company. We can decide when to replan when we visualize our cycle time and lead time. We can choose when to use small minimums, allowing us to release and experiment more frequently. How to measure cycle time for each of these feedback loops.