Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. Your company leaders have ideas, fellow employees have opinions, and customer data is flooding every screen you have. How do you know which KPIs are worth your time? Additionally, tracking product performance is a catapult for growth.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Jessica Wagner believes that building products should be a user-centric process from beginning to end.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Amplitude

JANUARY 23, 2018

So in the mode of Ben Horowitz’s classic essay Good PM/Bad PM , I’ve captured my thoughts on what I believe makes a good product team vs a bad product team. Good product team, bad product team Click To Tweet. On solving customer’s problems… Good product teams are customer obsessed.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? Some might think an organization must be all-in on one of these philosophies.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. As a successful product manager reading is a must. 4 One Door at a Time. So do your customers.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Over 20% of customers took the time to praise the product’s ease of use every month in our Net Promoter Score (NPS) surveys.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Userpilot

JANUARY 16, 2023

As such, building out a well-optimized feature adoption funnel should be a top priority regardless of the number of users you currently have. Feature adoption rates show the user adoption rate of a new feature or existing feature. Feature adoption measures how engaged users are with a particular feature of your software product.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Mixpanel

JUNE 17, 2020

What is your North Star metric and how has it changed over time? When we first implemented Mixpanel, we were mostly looking at monthly active users and daily active users —things that could tell us whether people were using the app. How much audio is being consumed by our users daily, monthly, on average, etc.?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

What is your North Star metric and how has it changed over time? When we first implemented Mixpanel, we were mostly looking at monthly active users and daily active users —things that could tell us whether people were using the app. How much audio is being consumed by our users daily, monthly, on average, etc.?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Increase free-trial signups.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Increase free-trial signups.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Increase free-trial signups.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Roadmunk

JULY 20, 2017

Here are the metrics we break down: Customer Lifetime Value. Customer Acquisition Cost. Customer Lifetime Value. Known by many terms, customer lifetime value (LTV, CLTV, CLV, total customer value) is a benchmark for determining future spending and real customer worth. Annual Contract Value. Quick Ratio.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

ProductPlan

NOVEMBER 10, 2020

Even if your product is functionally superior, larger companies can fund more loss-leading land grabs and concierge-level customer service. To survive this trepidacious time period in your company’s growth, you must be extra sure that each move is the right one. Different socializing strategy.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

MARCH 6, 2020

Now we’re sifting through the stockpile of ideas and requests hoping something sparks an incremental uptick in a KPI. During this phase, it’s easy to start prioritizing some items that—while undoubtedly worthy in their own right—aren’t really going to impact KPIs at all. For example, let’s say the KPI is increasing ARPU by 10%.

KPI 61

KPI Roadmap Product Research Software Review 61

The Product Coalition

OCTOBER 5, 2021

The ones mentioned here are, from our experience, the most effective. Why is a Product Development Health Check Necessary? Whether you are a large enterprise with vast resources or a startup with a limited budget, it’s common to find that you have product development problems that are either not identified or not properly addressed.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151