Street Smart Product Manager

SEPTEMBER 9, 2017

What’s the #1 KPI you should sign up for as a product manager? It’s not on-time delivery, the number of bugs or features per release, innovation success, speed-to-market, sprint velocity, uptime, or even customer satisfaction. Those are interesting to track, but none of […].

KPI 101

KPI Product Management Product Manager Customer Satisfaction 101

Roman Pichler

APRIL 13, 2021

Key performance indicators (KPIs) are metrics that measure how your product is doing. Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Without KPIs, you end up guessing how well your product is performing.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Written by Michael Agombar Many times, we see a client’s data collection methods to be lacking, in which case we create analytic tracking plans. YML partnered with Champion to evolve the iconic brand for a new generation.

Data Visualization 129

Data Visualization Customer Feedback Customer Experience Analytic Tools 129

ProductPlan

AUGUST 7, 2020

My Journey Transitioning from Engineering to Product Management. I worked 9+ years in software development, leading sizeable cross-functional engineering teams across time zones. Then, I started gravitating towards product strategy questions, like, “Why am I building products?, Who am I building for?,

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

ProductPlan

JUNE 19, 2020

In our webinar Product Managers: Treat your Strategy as a Product , Hadrien Raffali discusses the importance of tracking market activity and tweaking plans accordingly. What is the order, what are the customer needs, and what is the value chain for this?”. What does a Good Strategy Look Like?

Product Strategy 86

Product Strategy Strategy Research Software Technical Review 86

Roman Pichler

APRIL 13, 2021

Key performance indicators (KPIs) are metrics that measure how your product is doing. Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Without KPIs, you end up guessing how well your product is performing.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JULY 27, 2023

Product Manager : In charge of creating product strategy and overseeing the design process, among other things. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Average salary: $111,208/yr.

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Birst BI

DECEMBER 18, 2018

Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision making. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior.

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? And the audience for these roadmaps gets consistent output across the product portfolio.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. Your company leaders have ideas, fellow employees have opinions, and customer data is flooding every screen you have. How do you know which KPIs are worth your time? Additionally, tracking product performance is a catapult for growth.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Mind the Product

JULY 16, 2018

I’ve been in product for some time now and I’ve seen lots of different frameworks and methodologies, from Pragmatic Marketing to the concepts of Lean, and lots in between. I’d like to share some of our team’s experience in this area and how we’re deriving value from it across the organisation.

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

The Product Coalition

NOVEMBER 26, 2019

Their goals are always stated in terms of delivering products and features (output), and never in terms of expected business and customer outcomes. Such teams expect to get a prioritized product backlog and detailed requirements, often in the form of epics and user stories. The bigger context?—?users,

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

ProductPlan

AUGUST 27, 2021

Like any solid relationship, it requires ongoing strategic engagement and effort. Examples include employees, customers, shareholders, suppliers, communities, and governments. How Do You Identify Your Product’s Stakeholders? It can be challenging to please everyone all the time. CFO) brings a unique value to the project.

Management 70

Management Management KPI Government 70

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Jessica Wagner believes that building products should be a user-centric process from beginning to end.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. No matter the industry, product experimentation should always be done with your customers top of mind. For example: Recently, an important mortgage lead generation user flow was underperforming.

User Testing 76

User Testing Product Research Weak Development Team Customer Feedback 76

ProductPlan

JULY 9, 2019

I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with designing for inclusion. It really got me thinking about how we build products in tech and the inherent biases in product management. Elements of Accessibility. Adjustable audio controls.

User Testing 69

User Testing Customer Experience Product Research Research Software 69

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? And the audience for these roadmaps gets consistent output across the product portfolio.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Amplitude

JANUARY 23, 2018

So in the mode of Ben Horowitz’s classic essay Good PM/Bad PM , I’ve captured my thoughts on what I believe makes a good product team vs a bad product team. Good product team, bad product team Click To Tweet. On solving customer’s problems… Good product teams are customer obsessed.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Product Club

JUNE 10, 2017

To prevent this, we take time upfront to develop a KPI success framework. This process may sound like a simple task, but it’s usually a major challenge, and effort is frequently underestimated. We pair with your product, design, and engineering teams to ship high quality, user-validated code on a weekly basis.

Agile 54

Agile Customer Experience User Testing KPI 54

Bain Public

JANUARY 11, 2022

High-Level Strategic Baseline A high-level strategic baseline is a frequently revised document discovered collectively with leadership that covers the key foundational elements to steer growth, innovation and help stay abreast of changes in the market, industry, customers and competitors. So you get a lack of clarity.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Gainsight

OCTOBER 14, 2020

With the year 2020 delivering what it has, we can all feel nostalgic about turning back the hands of time to a simpler life of socializing, hugging, and unrestricted travel. . Nick opened the day by reminding us that he started his career as a Product Manager, making him uniquely empathetic to the increasing demands on this role.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Birst BI

AUGUST 23, 2018

How many times have you wished for more hours in the day so you can complete more tasks? A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks. Assess and validate the model with analysts and business users.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

ProductPlan

NOVEMBER 20, 2020

It’s our job to skip over the features that only apply to a couple of customers. There are plenty of seemingly minor or insignificant aspects of the overall product experience that are often ignored. There are plenty of seemingly minor or insignificant aspects of the overall product experience that are often ignored.

Onboarding KPIs 53

Onboarding KPIs User Testing Customer Experience Product Research 53

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. And what happens if those high-level KPIs appear to run counter to customer feedback? Relying on your instincts isn’t sustainable.

Data Visualization 63

Data Visualization User Testing Customer Experience Customer Feedback 63

Hutwork

MARCH 9, 2018

Here are the top 33 most amazing product management articles in no specific order. Mind the Product says it’s time to take the good things you learned from agile and adapt them to the ever-evolving product management needs of the future. 4 One Door at a Time. 5 Designing Your Product’s Continuous Feedback Loop.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

DECEMBER 18, 2019

Sometimes there’s only a short amount of time to do something before its benefits diminish. If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. We are trying to create customer delight, improve satisfaction, grow usage, and adoption.

KPI 53

KPI Weak Development Team Customer Experience Travel 53

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Over 20% of customers took the time to praise the product’s ease of use every month in our Net Promoter Score (NPS) surveys.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

Definition 60

Definition User Testing Product Research KPI 60

Userpilot

JANUARY 16, 2023

As such, building out a well-optimized feature adoption funnel should be a top priority regardless of the number of users you currently have. Feature adoption rates show the user adoption rate of a new feature or existing feature. Feature adoption measures how engaged users are with a particular feature of your software product.

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 89

Mixpanel

JUNE 17, 2020

What is your North Star metric and how has it changed over time? When we first implemented Mixpanel, we were mostly looking at monthly active users and daily active users —things that could tell us whether people were using the app. How much audio is being consumed by our users daily, monthly, on average, etc.?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

What is your North Star metric and how has it changed over time? When we first implemented Mixpanel, we were mostly looking at monthly active users and daily active users —things that could tell us whether people were using the app. How much audio is being consumed by our users daily, monthly, on average, etc.?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

The Product Coalition

MARCH 23, 2020

What is user retention? Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g.

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78