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How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. In this episode, he shares some insights from that workshop and his experience in product leadership.
Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. Think of the salespeople, marketers, and customer support team members, as well as the UX designers, architects, programmers, and testers you might interact with.
The criticisms raised in the article—many of which stem from anecdotal frustrations and surface-level observations—overshadow the reality of a role that has become indispensable in delivering value to customers and businesses alike. It’s time to set the record straight. Let’s address these misconceptions head-on.
The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
Productside | Product Management Courses & Training How WellNest Rebooted Product Strategy (eBook Preview) When product teams get stuck in backlog chaos, stakeholder noise, and reactive shipping, its not a process problem. Shes just come out of a leadership briefingand its not good news. Its a product strategy problem.
When done well, storyboarding helps PMs communicate clearly, align teams faster, and influence decisionswithout needing formal authority. Not because the ideas are bad, but because the delivery misses the mark. PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer.
Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. Enables teams to track progress toward key performance indicators (KPIs).
After stepping down a few weeks ago, he’s spending his newfound time crystallizing his most important leadership lessons learned over the past decade. Over time, while the conversation stayed the same, my advice changed significantly. But there is a reason for it, born of hard-won experience. That’s gone too.
From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).
A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management. And heres the best part: its a mindset anyone can adopt, no matter their role, background, or expertise.
The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.
How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research.
Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. But when you build strong relationships, you create alignment, accelerate decision-making, and drive better results for your users and your business.
First principles help you focus on the fundamentals — like the value you want to create, the outcomes you’re aiming for, and what your users actually need. It was clear we weren’t delivering a product customers loved. It’s too bad I didn’t have first principles to draw on at the time. Ask what you can use for structure.
Leadership tells us the big projects they’ve decided to do, it’s up to us to elaborate and execute.” Merging into a single customer base, looking for cost efficiencies from a combined team, increasing profits because of the reduction in price-competition in the market.
It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. Share People-First Leadership 2. The secret? Want the rest?
Another, a long time PM lead, was weighing a move back to an IC role after a layoff. three times for each initiative. This proactive approach can spark valuable conversations and align your team'sefforts. Maya's experience isn't unique. Recently I've been continually hearing from PMs questioning their path.
Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.
Conversely, if the userexperience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed.
They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. The challenge?
Despite human talent being the largest contributor to cost of revenue, organisations invest far more in tech than in developing their people. It’s time to rebalance the conversation. Because the future of product leadership isn’t just about systems, it’s about the people who power them. Why the Imbalance?
To sustain growth, products must outpace the competition by understanding customer segments deeply, moving swiftly in response to needs, and strategically innovating. It is usually characterised by exponential growth in your product value metric for a sustained period of time – usually a few months.
A bunch of my trusted friends have been raving about Jacob Warwick , a full-time negotiation coach for executives. The difference isn’t skill, experience, or even negotiation tactics. annual package—nearly four times the upper limit. Timing is everything. This approach is targeted at leaders (e.g.,
Want to advance your career in mobile product management or find top talent for your team? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Their customers rely on their offline-first mobile app to guide them through complex fieldwork. Who would be a BAD fit for this job?
Whether youre hiring or job hunting, this roundup is designed to save you time and connect you with the best options available. Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. You will work closely with Meta product and engineering teams to deliver on Meta’s product roadmap.
Value escapes the team because of how they treat the request. Here’s an example – think about enabling on-the-go order-status checking for your customer. You could build a mobile app which provides order status information to the customer. Even if the thing being requested could result in value creation, it may not.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. This guide has all the answers.
As I waited to speak with the exec team, my mind buzzed with voices: You got this. Maybe they'll run out of time. Think back to a time when you were about to present. In product, we constantly navigate user needs, tech constraints, and business goals. Don't show any signs of weakness!" The data is strong.
We need to talk about the biggest lie in software development. For decades, we’ve been sold a story: “Waterfall bad, Agile good.” The Strawman We Love to Hate Most developers who trash “Waterfall” are attacking a caricature that never existed. Customer collaboration over contract negotiation.
Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?
As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. Product managers with experience in AI/ML. Apply here 2.
What is Bad Performance? Before I discuss how you can help an underachieving team, let’s briefly explore what good performance looks like, assuming that an agile, Scrum-based process is used. Second, the team participates in continuous discovery and strategizing , and its members regularly help refine the product backlog.
I’ve spoken to several customers, and they have all confirmed that it is absolutely crucial.” You know, though, that it is impossible to add the feature to the developmenteffort. The dev team is struggling with the current workload, and moving the date is not an option. Don’t Feel Bad about Saying No.
Goal-oriented roadmaps focus on goals or objectives like acquiring customers, increasing engagement, and removing technical debt. To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy.
I then do various interviews with executives all the way to Product Management team members and surrounding functions. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.
These help you direct your learning efforts, track progress, and measure how much you have learnt. I’ve chosen quarters in the sample roadmap above, but you can use shorter time frames, of course, if you can meet your learning goals more quickly. For the first two quarters, the area is strategy; for the last two, it is leadership.
First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.
Yet accessing the right information at the right time remains one of the biggest challenges facing medical professionals today. After 14 years of developing healthcare software solutions , we’ve seen firsthand how the right AI implementation can dramatically improve patient outcomes while reducing operational costs.
One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. Another time, I was asked to help a team of a major charity in the UK whose task was to create a new website for their fund-raising campaigns. The Product Backlog is Too Big.
At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. The kiosks help thousands of customers by providing valuable information and generate a significant portion of the revenue for the company.
Consequently, you don’t know for sure how fast you are running and if you are on track to achieve your target finish time. While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. 2 Wrong Product KPIs.
That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Brian: Great.
Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Another key aspect to support the people on your team succeed is to create the right environment for people to succeed. Grow Your Leadership Skills.
The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Everyone who owns a smartphone”, “Business users and consumers”. 59; Boost Your Product Leadership Power and How to Lead in Product Management , pp.
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