Product Management Unpacked

MARCH 26, 2020

Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation. This prediction is already in line with how AI is influencing the role of a product manager. jobs are at a high risk of automation.

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Data Visualization Artificial Inteligence User Testing Reporting Tools 186

The Accidental Product Manager

AUGUST 2, 2021

Being a product manager in a growth industry is one of the best jobs that any of us can have. This is exactly how life must be for product managers who are involved in the fracking industry. A product management job in this industry has been one to have for a long time. However, customer needs are starting to change.

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Transportation Product Management Product Manager Management 123

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Alchemer Mobile

NOVEMBER 18, 2020

To explore what’s changed and what’s next for the future of digital transformation, with an emphasis on the mobile channel, we talked with some of the best minds in digital product management and mobile marketing. Today, we’re excited to bring you thoughts from Liz Jensen, Senior Product Manager at Visa. Here’s what Liz had to say!

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Data Visualization User Friction Customer Experience Transportation 246

The Accidental Product Manager

MARCH 1, 2021

I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. However, the product managers at Amazon have come to a realization that they need to find a way to save money. Ok, so I’m willing to make a confession here.

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Transportation Product Management Product Manager Customer Experience 123

The Accidental Product Manager

JANUARY 8, 2024

Complicated products have to deal with many challenges Image Credit: Emms Benitez As product managers, we all want to be responsible for products that our customers really, really want. That’s why being a lingerie product manager sounds like a very good job. What is a product manager to do?

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Product Management Product Manager Transportation Management 73

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. A problem statement focuses on what the customer needs, not what you think the solution should be. 1: The outcome the customer wants. Well-framed outcomes will refer to customer needs, and not to your product specifically.

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Transportation Research Software User Testing Travel 279

ProductPlan

MAY 5, 2022

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Common examples include: Targeting new user personas. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. Listen to your users.

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User Testing Customer Feedback Feedback Software Customer Experience 52

Melissa Perri

JULY 14, 2016

We had been experimenting towards a very concrete goal for two months, and had made a lot of progress. We had learned so much about what was preventing users from signing up on the site, and it was a lot clearer which direction in which we should be going. Which area of your customer journey or funnel needs to be optimized first?

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Product Strategy Onboarding KPIs Strategy Transportation 304

The Accidental Product Manager

JULY 19, 2021

The life of a freezer product manager is generally fairly boring. Your product development definition tells you to create more and more efficient products in order to replace the older units that your customers are using. You replace the ones that wear out and you are always looking for new customers. The Value Of Freezers.

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Transportation Product Management Product Manager Product Research 123

The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. In these cases, the insights from the data will be used to personalize diet plans, physical activities, and lifestyle changes for consumers to ensure they get the best results out of their efforts.

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Technical Review Data Visualization Software Review User Testing 134

Product Talk

FEBRUARY 2, 2022

Engineers will hear different insights during your customer interviews. Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. And this is a good thing. Tweet This.

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Product Research User Testing Engineering Testing 232

The Product Coalition

MAY 19, 2022

Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. You should understand what goods you need to load the arriving transport. What is a warehouse management system?

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Analytic Tools Systems Review Data Visualization Software Review 120

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. When the product met users’ expectations, the entrepreneur continued to develop its functionality. a skateboard. In this case, a car.

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User Testing Feedback Software Research Software Product Research 125

Mind the Product

APRIL 28, 2020

Transport, especially home delivery providers, faces big challenges. Here’s how one transport company solved this challenge. There are standard procedures which require users to sign acceptance documents. Delivery drivers have standard procedures which require users to sign acceptance documents (Image: Shutterstock).

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Agile Transportation User Testing Document 133

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.

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Reporting Tools Research Software User Testing Customer Experience 52

Product Innovation Educators

MARCH 18, 2024

Product management insights from medical innovations Today we are talking about product management and innovation of medical products. He has over 35 years of experience in the Medical Industry, has launched over 40 products, and has 17 patents under his belt. I started through my experience as a respiratory therapist.

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Development Customer Feedback Feedback Software Transportation 103

BrainMates

JUNE 25, 2020

User and buyer scenarios are useful Product Management tools for both communication and design. They are used to share and communicate customer situations with your Product team so that they can design ‘market driven’ Products. But what exactly are user and buyer scenarios and how do you create one? Updated June, 2020.

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User Testing Customer Experience Customer Feedback Research Software 85

Product Talk

APRIL 5, 2023

Teresa wrote : “When tackling new problems, we each bring our own unique perspective to the situation, based on our past experience with those types of problems. Each person on your team represents a unique set of experiences and thus brings a fresh perspective to the situation. But she was coming up against a bit of a roadblock.

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Engineering Feedback Software Product Research Technical Review 216

The Product Coalition

SEPTEMBER 7, 2023

“The most important thing in communication is hearing what isn’t said.” — Peter Drucker I often go on walks as those are the times I do my best thinking. And why is McKinsey, the world’s premier management consulting firm, talking about it? In product management, we focus on a problem. That perplexing issue a user has.

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User Testing Development Product Research Feedback Software 101

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior in tourism Consumer behavior in tourism will involve decisions, activities, thinking, and experiences that satisfy consumer requirements during the journey. To understand customer behavior in tourism, companies examine interactions amongst influencing elements. People have different motivations for travel.

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Research Software Feedback Software User Testing Travel 98

Intercom, Inc.

FEBRUARY 16, 2021

So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines between where your idea ends and mine begins. You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. Not convinced?

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User Testing Feedback Software Research Software Customer Experience 283

Intercom, Inc.

MAY 5, 2020

Helping businesses connect with their customers is what we’ve been doing since the very beginning of Intercom, but we also believe that weaving better interconnections between businesses helps everyone succeed. Customization, for better or for worse, is a crucial attribute for platforms.”. Building a developer economy around Intercom.

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Feedback Software Data Visualization Customer Experience User Testing 171

PMLesson's Ace the PM Interview

MAY 19, 2020

A major part of being a product manager is being able to prioritize. Prioritization Framework After determining the goal, it's time to weigh any tradeoffs and discuss how you'll evaluate each option. We also want to be user-focused and ensure we're bringing a good experience to the end-user. What's the Goal?

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Transportation Customer Experience Software Review Product Management 52

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. Summary of some concepts discussed for product managers. [2:51] Joining us is Dr. J.J. 10:44] Take us through the StoryBrand Framework.

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Framework Transportation Marketing Product Management 87

freshtrax

APRIL 25, 2024

The future of transportation is here! Let’s take a closer look at this new technology and its user experience. Let’s take a closer look at this new technology and its user experience. The experience was so unique and impressive. The tipping system is also a bit nerve-wracking at times.

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

NOVEMBER 19, 2020

my kids all-time favorite ‘Stew’ and ‘Colcannon’ with ‘Bread-Pudding’. Yet, we as multi-task beings manage so many responsibilities thanks to ‘on-demand apps’ that have simplified our lives. Favoured by Customers, Favourite among Owners. On-Demand apps act as the catalyst between your need and the time you need it.

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Reporting Tools Transportation Customer Experience Entertainment 88

The Accidental Product Manager

JULY 12, 2021

Pop-up product managers have to be quick on their feet Image Credit: Metropolitan Transportation Authority of the State of New York. As product managers we are always being told that we need to better understand our customers. Why it’s a pop-up product manager. Who is this person you ask? What Are Pop-Ups?

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Product Management Product Manager Customer Experience Data Visualization 65

The Accidental Product Manager

MAY 17, 2021

Now food can be delivered no matter where a customer lives Image Credit: Paul Townsend. However, for those potential customers who live in smaller towns and cities, home delivery of food has not been an option – until now. How will they change their product development definition in order to capture these new customers?

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Product Management Product Manager Transportation Management 86

The Product Coalition

MARCH 12, 2022

Photo by Jackson So on Unsplash Artificial intelligence (AI) is changing the way businesses operate across industries, with companies of all sizes using AI for social media and business operations and providing better experiences for their customers. Some have even started using it as a way to automate customer service.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 150

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

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User Testing Customer Feedback Research Software Product Research 49

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? How do we make improvements to our sites without annoying our users? Change management. Companies talk about something called Change Management. Without fail, everyone despises it.

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User Testing Customer Feedback Customer Experience Research Software 93

The Accidental Product Manager

APRIL 9, 2018

IKEA is designing products to be modified by their customers Image Credit: Lee Haywood. As product managers we believe that we are reasonably smart people. We know what our customers want. It turns out that the answer is yes and the people who can show us, of course, are our customers. The New Ikea Sofa.

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Customer Experience User Testing Product Management Product Manager 69

Userpilot

FEBRUARY 18, 2021

Done right, personalization can be absolutely critical for new user activation, engagement and retention. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. Personalization in SaaS is such a minefield. How to Personalize Right in SaaS?

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Analytic Tools Software Review Data Visualization Customer Experience 96

Centercode

MAY 7, 2020

The only certainty in these unpredictable times is that your customers know what they want — and they’re eager to talk about it. That’s what makes securing customer feedback more crucial than ever. Alex Larsen, Trimble Transportation. Tip #3: Seek Out Active (and Proactive) Users. Jenna Deutsch, Bose.

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User Testing Customer Feedback Product Research Transportation 98

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

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User Testing Customer Feedback Research Software Product Research 40