BrainMates

NOVEMBER 1, 2021

Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. But, no amount of cost-cutting or even a freemium model will solve the failure point of delivering no benefits to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. Summary of some concepts discussed for product managers. [2:51] Joining us is Dr. J.J. 10:44] Take us through the StoryBrand Framework.

Framework 87

Framework Transportation Marketing Product Management 87

BrainMates

OCTOBER 30, 2022

New products fail all the time. 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. 2 - Inadequate Customer Research. 3 - No Clear Differentiation In Market. By JANA PAULECH.

Development 59

Development Transportation Research Software Product Research 59

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers?

Analytic Tools 91

Analytic Tools Data Visualization Research Software Customer Experience 91

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Product Coalition

JUNE 22, 2021

These companies connect two sides of a market as a middle man, most times providing an organized and safe environment for a transaction between these two parties. In this article I provide some tips that I learned from these experiences and hope to instigate some interesting discussions on the comments to be able to learn even more.

Customer Experience 89

Customer Experience Product Research Advertising Reference 89

eG Innovations

JANUARY 19, 2023

Are Citrix latency causing issues for your end users? Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. Latency in any fashion is the time it takes for data to be transferred from one place to another. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

ProductPlan

JUNE 14, 2022

Amazon : To be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. Uber : Transportation as reliable as running water, everywhere for everyone. Uber : Transportation as reliable as running water, everywhere for everyone.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

The Product Coalition

OCTOBER 3, 2020

I’ve been a heavy Soundcloud and Mixcloud user for 10 years and mainly use them at home while listening to DJ mixes. while commuting in public transport. The problem Being an electronic music promoter I have many DJ friends and we keep sending tracks to each other…but it’s not always a good time to listen to them.

Feedback Software 158

Feedback Software User Testing Transportation Customer Experience 158

Bain Public

NOVEMBER 29, 2020

It’s clear that times have changed with the emergence of digital media. When was the last time you actually held a newspaper in your hands? Today, people are looking for more timely, local news displayed in a quick and digestible format on their smart devices — rather than going out and buying or picking up a newspaper.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Mind the Product

JANUARY 16, 2020

If you speak to five product managers about how they got their jobs, you’re likely to receive five different answers. Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done.

Data Visualization 118

Data Visualization Customer Experience Customer Feedback Transportation 118

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. After the base transport is set, the client starts the RDP handshake.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Transportation 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

NOVEMBER 4, 2019

People need to get found — both by their customers and their audience — and we now can plug into platforms with billions of consumers. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. Massive distribution.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

eG Innovations

AUGUST 3, 2021

3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Andrew Chen

NOVEMBER 4, 2019

People need to get found — both by their customers and their audience — and we now can plug into platforms with billions of consumers. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. Massive distribution.

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers?

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. and so growth tends to decay over time even in the best businesses. Organic, paid marketing, and LTV/CAC. Hope you enjoy it! Palo Alto, CA.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75