Intercom, Inc.

DECEMBER 9, 2021

The sounds you hear every day have been carefully curated not just to drive you towards a specific action but also to set a certain mood and encapsulate the brand that created them – just think about the Window’s 95 startup sound, a six-second-long chime composed by Brian Eno and one of the most recognizable sounds of all time.

User Testing 138

User Testing Transportation Customer Experience Research Software 138

The Product Coalition

NOVEMBER 29, 2022

Zoomers are the first digital generation that grew up in an environment with Internet access and information technology. In comparison with millennials, they are more likely to experiment when choosing a job (for example, searching for positions in solution architects ). For zoomers, flexibility is a standard.

Research Software 107

Research Software Product Research Transportation Customer Experience 107

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. We also had a very tight deadline to have a positive impact on the product. Many cities have not built their infrastructure for strollers or wheelchair users. Enter the Route4U app.

Research Software 81

Research Software Analytic Tools UX Product Research 81

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Imaginary Cloud - Design

JUNE 19, 2019

I can order transportation from pretty much anywhere, I can order any kind of food, check for my city’s event agenda. But what then happens most of the times is that none of the interventions were either important or urgent enough for the stress they caused me. Unnecessary inconveniences. Triggers that'll get you hooked.

Research Software 51

Research Software Technology User Testing Advertising 51

Roy Madden

JUNE 16, 2022

This leading logistics provider scans the horizon to identify trends and opportunities in real time. Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence.

Feedback Software 86

Feedback Software Research Software Customer Feedback User Testing 86

Andrew Chen

NOVEMBER 15, 2021

If you’re reading about this book for the first time, you might be asking yourself — what is the Cold Start Problem about? These types of products benefit from “network effects” — that they become more useful as more users engage. This is why they grow to be so powerful, and valuable. I hope you enjoy it!

Books 63

Books Research Software Reporting Tools Technical Review 63

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

UX Studio: Product Management

MAY 23, 2018

So why did we work three times longer on this business website design? TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. Let’s see what happened during all this time! But it does more: it makes the experience easy and informative for the user.

User Testing 95

User Testing UX Research Software Product Research 95

The Product Coalition

JANUARY 29, 2019

Everything we know about work changes with technology. For a long time, most of us worked following the rhythm of harvests and seasons. Then, the invention of technology and modern work required the development of management processes. Thus targets, timelines, tools, teams and requirements might change over time.

Research Software 60

Research Software Analytic Tools Product Management Product Manager 60

UX Studio

SEPTEMBER 10, 2019

We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. This documentation explains why the company exists, what problems it solves, and how it wants to represent itself in its customers’ eyes. Does the problem have any alternative solutions?

Branding 63

Branding Weak Development Team Strategy Research Software 63

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Or at least — it's true most of the time based on their reputation. Just like users influence the products they use based on user research and user-centered design. Its concept, however, originates from musical.ly

Research Software 66

Research Software Customer Experience User Testing Systems Review 66

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. For app stores, these are the developers that actually create the products. This the “Hard Side” of your network. The question is, how?

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

BrainMates

OCTOBER 30, 2022

New products fail all the time. 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. 2 - Inadequate Customer Research. The Five Most Common Mistakes in Product Development.

Development 59

Development Transportation Research Software Product Research 59

BrainMates

NOVEMBER 1, 2021

Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. But, no amount of cost-cutting or even a freemium model will solve the failure point of delivering no benefits to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

The Product Coalition

FEBRUARY 8, 2019

Finally, because users today are digital-first. Long gone are the days of arcane computer systems and complicated mechanics: success is as much about lower prices as it is about user knowledge. It was usually function-oriented: what is that my customers want of me. But this is an utterly modern sensibility.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

Pragmatic Marketing

MAY 23, 2017

While researching the food and beverage sector a few years back, we came across a young woman living in what she described as a “unique” apartment. Just because there is a better product or a better way of doing something, it doesn’t mean that customers will embrace the new solution. It had no kitchen.

User Testing 70

User Testing Research Software Reporting Tools User Friction 70

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Upcoming Events.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Upcoming Events.

Research Software 40

Research Software Software Review Data Visualization User Testing 40