Mind the Product

FEBRUARY 7, 2017

When developing products, customer insight is vital to understanding the critical question: where are we going? Insights can help us better to understand our product and how it fits into the everyday lives of users — users who live in an age of abundance, where every product competes for a minute of attention.

Customer Feedback 84

Customer Feedback User Testing Data Visualization Customer Experience 84

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. How To Attract User Research Prospects.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Planet

FEBRUARY 1, 2024

Understanding the diverse needs of your potential users. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

Feedback Software 79

Feedback Software Analytic Tools User Testing Research Software 79

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product managers share several responsibilities and functions with technical product managers. This is a plus when coordinating with the technical team.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. How To Attract User Research Prospects.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. This is largely because of the challenges that are inherent in B2B.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. This is due to the very process by which the roadmap is developed. Some teams do a team brainstorm and voting exercise to develop their roadmap.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Finally, continuously refine and test the impact of changes to enhance user experience.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Roy Madden

JUNE 15, 2021

Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Back in the day Steve, a tech old-timer, stayed up to date via blogs. “The process has kept me in tune with what’s going on around me with technology. It’s good mental exercise. ”.

Technical Review 100

Technical Review Reporting Tools Research Software Systems Review 100

ProductPlan

MARCH 13, 2024

I am deeply familiar with their common refrains of endless roadmap review meetings, repetitive PowerPoint presentations, and the strain of constant context shifting. Their importance shouldn’t be overlooked or dismissed as not technical enough. This creative thinking exercise encouraged everyone to consider a new market.

Technical Review 98

Technical Review Data Visualization Customer Experience Product Research 98

People-First Product Leadership

MAY 19, 2024

Nice also can be cringeworthy when a manager says you are “nice” during a performance review. The insight puts you in a more informed position to redirect preconceived notions and help others to see you or the situation differently. Different words and situations can be seen in many ways.

Feedback Software 59

Feedback Software Product Research Customer Experience Systems Review 59

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Interviewing users and customers.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. Problems with Customer Development.

User Testing 150

User Testing Customer Feedback Customer Experience Data Visualization 150

Product Talk

SEPTEMBER 1, 2021

Her continuous discovery journey hasn’t just been about interviewing customers or prototyping to test assumptions. Prospects kept asking for a customer-journey-builder feature that Airship didn’t have. They wanted to sell what their customers were asking for. There are multiple layers of customers and consumers.

Product Research 217

Product Research User Testing Technical Review Data Visualization 217

ProductPlan

DECEMBER 11, 2019

In our upcoming 2020 Product Management Report, we found that they’re relying on a handful of options depending on the scale and scope of the exercise and which stakeholders are included. Returning the Power Back to the Customer. Worrying about customers is nothing new for product managers. There are also more choices than ever.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Also, in various organizations which have grown in product maturity, customer base etc., Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

SEPTEMBER 4, 2020

It is a highly structured innovation cycle where teams answer specific questions by keeping the user at the center. You should also prepare an insight report on current solutions and competing products. The HMW method allows the team to get deep into insights and pain points and reframe them as opportunities. Second Half d.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. It was a valuable growth for me to be deeply involved in assessing business values and technical feasibility with my team.

Feedback Software 81

Feedback Software Research Software User Testing Product Research 81

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. We want all of our team members to have some exposure to customers.

Product Research 220

Product Research User Testing Customer Experience Feedback Software 220

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year.

Technical Review 68

Technical Review Certifications Software Review Feedback Software 68

Product Talk

NOVEMBER 16, 2022

Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. When I was at Meyer Sound, I was in a very central role between customers and engineers. Bridging that gap from creative to technical had some challenges.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

eG Innovations

MARCH 26, 2020

With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience (UX) is somewhat different than customer experience (CX). Customer Journey Mapping.

Customer Experience 52

Customer Experience User Testing Customer Feedback Reporting Tools 52

Product Innovation Educators

JULY 17, 2023

When you have no absence of customer or user problems, if you’re reasonably intelligent, you can usually come up with the inventions and the necessary breakthrough new products. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Even though the lists get very long, reviewing them regularly enables us to evolve or amalgamate ideas overtime to create some very successful experiments. Test everything!

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

ProductPlan

JULY 1, 2020

Let’s begin this process by reflecting and reviewing. Still, it’s possible that corporate priorities shifted, resources were cut or reallocated, or customers demanded urgent updates that put previously scheduled items on hold. Were customer relationships impacted? Regular roadmap reviews. Assess What has Changed So Far.

Development Team Review 87

Development Team Review Technical Review Customer Feedback Onboarding KPIs 87

Indicative

SEPTEMBER 29, 2020

If someone is referring to “active users”, everyone should know what this formula includes. All these notes should be as close to the data source as possible to minimize the friction of users actually consuming them. There are 3 scenarios where Funky Data takes places: Technical Issues. Let’s run through a mental exercise.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Technical Review 120

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

PMLesson's Ace the PM Interview

MAY 19, 2020

As a Product Marketer, you partner with Product teams to bring the voice of the user to the product development process, determine the positioning of the product to the user, and develop and execute the go-to-market plan for new products and features. How would you market them? What would the tagline of the marketing campaign be?

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

The Product Coalition

JULY 20, 2022

The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback.

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

The Product Coalition

APRIL 2, 2022

This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. You can read more reviews and even buy the book with my affiliate link: [link] 1. Self-Regulation Managing one’s internal impulses and resources.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

People-First Product Leadership

JANUARY 22, 2024

Then more tech layoffs were announced and performance reviews kicked in, all leading to stress levels creeping back up. I also try for focus time at the end of each work day to review documents and prepare for meetings instead of working late. Time off over the holidays provided the opportunity to reset. Change is hard.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

But instead of managing products we manage offerings, which are described as products or services designed for a market of users who will value the end-to-end experience. Due to the number of applicants, making it past the resume screen may rely on a bit of luck. Technical experience is not required.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52