Alchemer Mobile

NOVEMBER 6, 2024

The following content is from our new e-guide, Customer Feedback in the Digital Era. Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. In a digital-first landscape how do different teams stay customer-obsessed?

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But don’t stop there.

Product Research 383

Product Research Feedback Software Research Software User Testing 383

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization.

Reporting Tools 106

Reporting Tools Feedback Software Government Systems Review 106

Product Innovation Educators

SEPTEMBER 30, 2024

The discussion covers DFW’s approach to airport innovation, including their dedicated innovation team, strategic focus areas, and unique challenges as a government organization. However, as technology continued to change and the pace of change grew, there was a recognition that a more formalized approach was needed.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Userpilot

MAY 27, 2025

When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? moment faster.

Technical Review 90

Technical Review Onboarding KPIs Analytic Tools Data Visualization 90

Intercom, Inc.

AUGUST 3, 2020

At Intercom, we’ve been truly inspired by our customers during these trying times and how they’re helping people in need. As global unemployment rates continue to grow, people are looking to government for guidance, reassurance, and financial assistance. One shining example is Code for America. Here’s their story.

Government 212

Government Feedback Software Feedback Loop Customer Experience 212

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. Executive level governance and relationship mgt. Assign an executive level relationship owner on both sides.

Feedback Software 179

Feedback Software Technical Review Technology Systems Review 179

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Practical Ways of Understanding Systems. As soon as a system is understood, we can try to change or improve it. Systematic Improvement.

Analytic Tools 195

Analytic Tools Feedback Software Systems Review Data Visualization 195

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? What is user analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Lets dive in! What is WalkMe Mobile?

Software Review 73

Software Review Onboarding KPIs Data Visualization Analytic Tools 73

The Product Coalition

JANUARY 6, 2022

(Source: Freepik ) The most important role of a product manager is to truly understand the customers and their problems. Gaining a clear understanding of your customers’ needs, desires, preferences, and dislikes entails gathering detailed information. Understanding your customers is a goal. Getting feedback from visitors.

Data Visualization 179

Data Visualization Analytic Tools User Testing Feedback Software 179

The Product Coalition

AUGUST 8, 2023

Generally, a person uses platforms for live streaming, starts the stream, and invites others to watch it happening instead of a pre-recorded video. ➡️ CDN Distribution And Caching After the segmentation is done, these files are cached on the CDN servers of the streaming platform. What Is Live Streaming? Let’s get to know them here.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. Do they like it? Are you confused about using it?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JUNE 28, 2024

If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. In this, we’ll explore more benefits of self-serve product analytics and also introduce you to the tools that help you implement this system in your company. Difficulties driving cross-departmental user adoption.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

JUNE 13, 2022

Surveys: Now even more insightful and engaging. We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. Let’s get to it!

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Intercom, Inc.

JANUARY 18, 2023

Despite the influx of new technology and devices making their way into classrooms each year – (permitted or not!) – plenty of teachers and parents remained skeptical about the role technology could play. Many apps and companies gained notoriety during the pandemic, but only the tools that prove their efficacy are going to thrive.

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

NOVEMBER 17, 2023

Explore the future of decentralized innovation with our guide on building Web3 apps. Master the process, tech stacks, and tools for a transformative development experience. In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. Step by Step Process!

Analytic Tools 146

Analytic Tools Feedback Software Data Visualization User Testing 146

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. Many tools offer out-of-the-box integrations that allow seamless 2-way data exchanges without coding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. How to put the “customer” in “customer experience”.

Customer Experience 212

Customer Experience User Friction User Testing Customer Feedback 212

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

The Product Coalition

DECEMBER 11, 2022

If you’re not familiar with the term, DevOps refers to the collaboration between developers and operations people to speed up the process of software delivery by streamlining application lifecycle processes. Configuration management tools also allow for automation, which is great for scaling systems quickly.

Feedback Software 157

Feedback Software Analytic Tools Data Visualization User Testing 157

Userpilot

MARCH 11, 2022

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What is user behavior? What is user behavior analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Experience 98

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Intercom, Inc.

JANUARY 20, 2022

And sure enough, the feedback was that things were starting to slow down. If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. Being open to feedback.

Feedback Software 250

Feedback Software Reporting Tools Product Research Data Visualization 250

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Roman Pichler

OCTOBER 5, 2021

One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. You should therefore strive to keep your product backlog as concise as possible whenever your product faces uncertainty and change—be it market, business, or technology related.

Weak Development Team 329

Weak Development Team Customer Experience User Testing Feedback Software 329

Userpilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Using AI tools will speed up data analysis and help you avoid errors.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

MAY 5, 2022

They make their users’ lives better in some way and they do it better than anyone else. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. How much time and effort will it take to build a solution?

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98