The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals.

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Data Visualization KPI Analytic Tools Research Software 107

ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Where does the product operations domain intersect with data? A strong product operations worker must know the product well, which demands deep curiosity and insight. Getting familiar with data is key to success.

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Data Visualization Reporting Tools Analytic Tools Research Software 92

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. How frequently do you prepare these reports?

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Data Visualization Weak Development Team User Testing Customer Experience 78

Amplitude

JANUARY 26, 2021

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. As a user experience (UX) researcher, I use analytics and user testing research to determine how users interact with our mobile app and better understand how their customer experience leads to conversion. Click To Tweet.

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Data Visualization Analytic Tools Research Software Customer Experience 59

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there.

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Data Visualization Product Research Feedback Software Reporting Tools 347

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Optimize your customer journey by analyzing A/B test results. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Indicative Tool. Behavioral Analytics 101: Calculating Your Product’s Stickiness.

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Data Visualization Analytic Tools User Testing Customer Experience 61

Indicative

JULY 24, 2019

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Conversion rate to “Subscribe” Indicative Tool.

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Data Visualization Analytic Tools KPI User Testing 61

Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Conversion rates across email test variants. Indicative Tool. Today’s Goal.

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Data Visualization Analytic Tools User Testing Customer Experience 40

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Tableau is the best user data visualization tool.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Amplitude

JANUARY 8, 2021

Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “A A new junior team member unearthed some helpful insights” vs. “even our top data scientist can’t make sense of this”. Do you have a test environment?”. Here’s how it went. “Do

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Data Visualization User Testing Software Review Customer Feedback 112

Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Behavioral Analytics 101: Measuring the Impact of a Specific Action on the Customer Journey.

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Analytic Tools Data Visualization User Testing Customer Experience 40

The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are The more value you capture the more money, data and other resources you have to invest in delivering yet more value to the market.

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KPI Data Visualization Workshop Analytic Tools 92

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

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Data Visualization Dashboard User Testing KPI 170

Mind the Product

JULY 16, 2018

Our Data Quality and Management business employs about 500 people across six geographic regions. Gathering, synthesising, and sharing insights is a big challenge. 2) I need the insight to share across the business and in executive engagements. You can see some samples of the dashboard below: Unlocking Product Discovery.

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Product Research User Testing Data Visualization Customer Feedback 83

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

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Data Visualization Onboarding KPIs Government Customer Feedback 65

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Data Visualization Analytic Tools Reporting Tools User Testing 63

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. When I got into design, it was very much for the visual aspect of it. Dan is an active member on LinkedIn with over 30k followers.

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User Testing Feedback Software Research Software Data Visualization 66

Amplitude

JANUARY 23, 2018

PMs will then ask for more dashboards, but whenever they need to explain why a metric changed they say they’ll “get back to that next meeting” (and they never do). Bad product teams make decisions based on a best guess from recent and anecdotal evidence, reserving analytics resources only for ‘mission critical’ questions.

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Weak Development Team Data Visualization User Testing Analytic Tools 102

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But despite the fact that 81% of people believe data should drive decision making , it’s actually only the case less than one-quarter of the time.

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Data Visualization User Testing Customer Experience Customer Feedback 62

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Amplitude

JUNE 21, 2018

On any given day I might be working on mockups and designs, digging into our data via Amplitude, white boarding solutions with engineers, interviewing users, testing internal builds, conversing with marketing, and everything in between. What metrics/KPIs are you measured on? Retention is the ultimate KPI.”

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Feedback Software Data Visualization User Testing KPI 45

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. Collecting a combination of quantitative and qualitative data is the best way to avoid survey bias. Let’s get into it!

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Analytic Tools Data Visualization Feedback Software Product Research 77

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage with data: While we used to beg for information, now we find ourselves drowning in it.

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Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Userpilot

MARCH 23, 2021

For example, a typical project management tool could be used to: Segment to-dos by board Create complex workflows with multiple dependencies Visualize the entire workflow with a Gantt Chart Track the time of employees. A huge KPI for the success of your interactive walkthrough is going to be the percentage of users who activate.

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Onboarding KPIs Customer Experience User Testing Data Visualization 81

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? What does data-inspired actually mean and how is it different from being data-informed? Data-driven, data-informed, and data-inspired describe how data should be used.

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Data Visualization Information Reporting Tools User Testing 107

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 62

Userpilot

OCTOBER 3, 2023

Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. This insight can help you make informed decisions to optimize your user experience. How to choose the right customer journey KPIs? You can use the collected data to offer help where it is needed.

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Onboarding KPIs Customer Experience User Testing Customer Feedback 95

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. Everything should always go back to the data and metrics! How do I measure my retention rate?

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Feedback Software Analytic Tools User Testing Data Visualization 120

Mind the Product

SEPTEMBER 5, 2019

“We are a data-driven company”. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. Improper Testing.

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Data Visualization KPI Customer Experience User Testing 121

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. Using a good collaboration tool with a clearly outlined roadmap is one way to keep tabs both on the “business as usual” and “creative vision” aspects of the product.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

The Product Coalition

AUGUST 26, 2022

That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. Get AARRR, realize that activation conversion is dropping, make three landing pages for the key funnel stage, start the A/B test and choose the best option?—?how

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Analytic Tools Research Software KPI Data Visualization 120

ProductPlan

FEBRUARY 8, 2022

Customer obsession is table stakes, but a top-notch product manager must also be adept at using data to understand how to shape the future of the product. They rely on a growing array of tools to manage the process and ensure senior management has visibility into product’s contributions. What’s the difference? Centralize. Communicate.

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Data Visualization Feedback Software Reporting Tools Research Software 99

Userpilot

JANUARY 16, 2023

By gathering these insights, you’ll be able to direct your attention and deploy resources more effectively. That said, you don’t have to limit this KPI to new features since even older features in your product may be underperforming in the time-to-adopt department. Feature and event audit via Userpilot dashboard.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 84

Userpilot

SEPTEMBER 9, 2020

Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. In this blog, we’ll show how product managers can design and run product experiments – WITHOUT CODING – to enhance user experience in a data driven way. Why Product Managers Need Product Experiments.

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Onboarding KPIs Customer Experience User Testing Data Visualization 73

Mixpanel

JANUARY 23, 2020

In this article , Mixpanel’s VP of Product and Design, Neil Rahilly, outlines his crucial steps for setting, achieving, and celebrating data-informed goals. Measuring what matters: using growth KPIs to gain insight into your product’s future. No stock definition or out-of-the-box dashboard can capture this for you.

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User Testing Roadmap Data Visualization Customer Feedback 80

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. Figma’s Figjam tests placement and message types when free trials are about to expire. Want to use product experiments and split-test your in-app messaging? What would be your reaction? Let me guess….

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Analytic Tools Onboarding KPIs User Testing Customer Experience 84

The Product Coalition

APRIL 5, 2020

User onboarding is a process of improving a person’s success with a product or service “ User Onboarding 101?—?Apxor A product tour is when you explain each and every functionality of all the features in the tool. Better to be data driven than hunch driven, I say! What is User Onboarding? No harm right?

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Onboarding KPIs Customer Experience User Testing Customer Feedback 78