Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

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Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. What is a SaaS KPI dashboard? Why do you need SaaS dashboards?

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. More complex use cases normally require multiple reports. If you want to learn more about Userpilot cohort retention analytics, book the demo!

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Revulytics

SEPTEMBER 18, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

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Userpilot

APRIL 23, 2021

Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. A user persona is based on research and qualitative and quantitative data collected through user interviews and surveys. What is a user persona?

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ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Where does the product operations domain intersect with data? A strong product operations worker must know the product well, which demands deep curiosity and insight. Getting familiar with data is key to success.

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Amplitude

JANUARY 26, 2021

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. As a user experience (UX) researcher, I use analytics and user testing research to determine how users interact with our mobile app and better understand how their customer experience leads to conversion. Click To Tweet.

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Intercom, Inc.

NOVEMBER 14, 2018

But today, the underlying backbone of all of it is the right data. While science has always been part of sales, it’s hard to ignore the increasing importance of taking a data-driven approach to growing your business. As a sales rep, you need to be comfortable understanding the data behind your pipeline. New business KPIs.

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Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. How frequently do you prepare these reports?

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Data Visualization Weak Development Team User Testing Customer Experience 78

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a PM responsible for your company’s new business messaging and collaboration product. You need more data: What’s the baseline for improvement? This logic is flawed because it makes it difficult to predict the likelihood of churn and do something about it. A lofty goal!

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Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there.

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Tableau is the best user data visualization tool.

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The Product Coalition

JULY 8, 2020

It’s time to stop passively observing your analytics and start engaging your users. To make decisions, product-oriented professionals need data, you know that already. The data you can use in your daily job is either operational (analytics) or experiential (feedback). Analytics is also about tracking people.

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The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals.

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Indicative

JULY 24, 2019

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Conversion rate to “Subscribe” Indicative Tool.

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Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Optimize your customer journey by analyzing A/B test results. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Indicative Tool. Behavioral Analytics 101: Calculating Your Product’s Stickiness.

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Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

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Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Conversion rates across email test variants. Indicative Tool. Today’s Goal.

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Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn. Brainstorm your A/B tests. Prioritise your A/B tests.

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Amplitude

JANUARY 8, 2021

Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “A A new junior team member unearthed some helpful insights” vs. “even our top data scientist can’t make sense of this”. Do you have a test environment?”. Here’s how it went. “Do

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The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

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The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are The more value you capture the more money, data and other resources you have to invest in delivering yet more value to the market.

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Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. Diversification – creating new products for new markets.

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Feedback Software Research Software Analytic Tools Onboarding KPIs 98

ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? To a data PM, data is the product. .

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Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks. Behavioral Analytics 101: Measuring the Impact of a Specific Action on the Customer Journey.

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Analytic Tools Data Visualization User Testing Customer Experience 40

The Product Coalition

MAY 12, 2020

One of the main advantages of working in many machine learning products is the ability to simulate a scenario based on historical data by performing offline experiments. It is both quicker and cheaper than doing A/B testing, and often gives more (and different) information than UX Research studies. Let’s dive into it.

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Artificial Inteligence Research Software User Testing Data Visualization 78

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

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Data Visualization Onboarding KPIs Government Customer Feedback 65

Userpilot

FEBRUARY 15, 2022

The best user engagement tools to use to turn new users into active users. MAU is a key performance indicator (KPI) that companies use to track user engagement. Take note of them and use product usage analytics to track how customers interact with those features consistently. Personalize the onboarding process using data.

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Feedback Software Analytic Tools User Testing Onboarding KPIs 98

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. When I got into design, it was very much for the visual aspect of it. Dan is an active member on LinkedIn with over 30k followers.

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User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

SEPTEMBER 17, 2020

Or that an OKR is the same as a KPI. In 2013, Norman updated and expanded his book to be more inclusive of digital products and services, to reflect the shift from hardware to software. The UX Honeycomb Peter Moreville created a brilliant visualization of the seven essential aspects of great UX. That’s a big mistake!

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Product Talk

DECEMBER 6, 2023

How do you test to make sure your opportunity is not a solution in disguise? Can you create opportunities from sales conversations, support tickets, feature requests, or behavioral analytics? Tools & Templates What tool should you use to create an opportunity solution tree? How do you find opportunities?

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The Product Coalition

MARCH 6, 2019

In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. In addition, product managers said that direct customer feedback and insights were the best sources of their new ideas. As many as 69% reported being responsible for organizing customer interviews?

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Mind the Product

JULY 16, 2018

Our Data Quality and Management business employs about 500 people across six geographic regions. Gathering, synthesising, and sharing insights is a big challenge. 2) I need the insight to share across the business and in executive engagements. You can see some samples of the dashboard below: Unlocking Product Discovery.

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Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Amplitude

JANUARY 30, 2019

From marketing and product analytics to experiential analytics, digging into the numbers is deeply rooted in Shayna Stewart’s background. A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework. SS: That’s a good one.

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Userpilot

MARCH 2, 2022

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. OKR vs KPI vs Metrics.

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