Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product. Userzoom – for usability testing.

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Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. To get resources, you need to justify the investment.

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Birst BI

AUGUST 23, 2018

However, there are simply not enough data scientists in the world to deliver on the AI potential. Data scientists building AI applications require numerous skills – data visualization, data cleansing, artificial intelligence algorithm selection and diagnostics. The Outsourcing of Data Science Functions.

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Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. This quarter, you’re tasked with improving user retention in the first 7 days, by 15%. You need more data: What’s the baseline for improvement? A lofty goal!

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The Product Coalition

JULY 8, 2020

Looking to build better user experiences? It’s time to stop passively observing your analytics and start engaging your users. Here is why user engagement is the new key to build innovative experiences. It all starts with user feedback. And it doesn’t involve tracking every action your users do.

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Revulytics

SEPTEMBER 18, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

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Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn. Brainstorm your A/B tests. Prioritise your A/B tests.

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohorts are made up of users who interact with the product in a similar way.

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Userpilot

FEBRUARY 15, 2022

Are you looking for ways how to increase monthly active users for your SaaS? In this article you’ll learn: What monthly active users (MAUs) are and why you should care. 6 ways to turn passive customers into engaged users. The best user engagement tools to use to turn new users into active users.

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Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. What is a SaaS KPI dashboard? Why do you need SaaS dashboards?

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ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. With all this variation, how can future product operations professionals find jobs that best fit their skills and interests? Where does the product operations domain intersect with data?

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Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. I’ve yet to find a one-size-fits-all solution.

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Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. This is the safest option.

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Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Amplitude

JANUARY 26, 2021

Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. curbside, drive-thru, takeout) and whether or not users redeem their rewards.

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UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.

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The Product Coalition

SEPTEMBER 17, 2020

Or that an OKR is the same as a KPI. UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. and communicating designs and requirements to developers.

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Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects. What is User Flow?

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Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a PM responsible for your company’s new business messaging and collaboration product. This quarter, you’re tasked with improving user retention in the first 7 days, by 15%. Add a pop-up after registration prompting new users to change the UI from default to custom.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. What are customers asking for in our support channels?”. ” “What are customers telling us?” “How long will we be down for?”. The communication dimensions.

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Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

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Product Research User Testing Data Visualization Customer Feedback 84

Intercom, Inc.

NOVEMBER 14, 2018

But today, the underlying backbone of all of it is the right data. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them. As a sales rep, you need to be comfortable understanding the data behind your pipeline.

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Amplitude

JANUARY 8, 2021

Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “A A new junior team member unearthed some helpful insights” vs. “even our top data scientist can’t make sense of this”. Do you have a test environment?”. Do you have tiers of customers?”.

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? What is user tracking?

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Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects . Optimize your customer journey by analyzing A/B test results. Indicative Tool.

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The Product Coalition

MAY 12, 2020

One of the main advantages of working in many machine learning products is the ability to simulate a scenario based on historical data by performing offline experiments. It is both quicker and cheaper than doing A/B testing, and often gives more (and different) information than UX Research studies.

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Indicative

JULY 24, 2019

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects.

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The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your audience has extremely high expectations and you’ve got more than a million other apps competing for your users’ time and attention. As many as 69% reported being responsible for organizing customer interviews?—?an

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Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? To a data PM, data is the product. .

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Userpilot

MARCH 2, 2022

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. Make reports.

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The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals.

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Amplitude

JANUARY 30, 2019

From marketing and product analytics to experiential analytics, digging into the numbers is deeply rooted in Shayna Stewart’s background. A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework. SS: That’s a good one.

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Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. No matter the industry, product experimentation should always be done with your customers top of mind. what the heck is a Roth IRA?), and make smart money moves (e.g.

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User Testing Product Research Weak Development Team Customer Feedback 75

Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects. Today’s Goal.

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The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

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Userpilot

FEBRUARY 21, 2022

What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? During the pre-launch stage you need to conduct market research, define your UPS (Unique Selling Proposition), identify your target audience, and define user persona. The post-launch phase is all about user onboarding.

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Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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BrainMates

APRIL 21, 2020

An effective tool is the top-down specification* framework. Job-to-be-done – Why will your customer be more likely to buy your product or service if you do the thing you are proposing? By orienting the team around the customer and their goals, many alternative solutions become possible. You can be wrong and rapidly adapt.

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