Oren Steinberg

MAY 3, 2018

How to set product KPI without being limited by data? Why do we base product KPI on data to begin with . Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. Defining product KPI based on existing data is like looking for the solution under spotlight.

KPI 64

KPI User Testing Product Research Product Strategy 64

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product. Userzoom – for usability testing.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

FEBRUARY 15, 2022

Are you looking for ways how to increase monthly active users for your SaaS? In this article you’ll learn: What monthly active users (MAUs) are and why you should care. 6 ways to turn passive customers into engaged users. The best user engagement tools to use to turn new users into active users.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

TryMyUI

JULY 20, 2022

User experience is the concept of gauging the satisfaction or frustration of your users while they interact with your product/service. Optimizing the user’s experience throughout their journey is one of the best ways to improve your brand image and secure lasting engagement.

Customer Experience 98

Customer Experience User Experience User Testing KPI 98

The Product Coalition

FEBRUARY 14, 2023

A useful approach to providing clear business context is to build and maintain a KPI Tree, which is an easy-to-understand map of all the key KPIs rolled up from the lowest level to the top-line metrics (e.g. re-usable) and backed by tests. Tests should be run whenever the tables update.

Data Visualization 143

Data Visualization Customer Feedback KPI Customer Experience 143

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. It can tell you which customers are likely to expand, retain, or churn.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

The Product Coalition

JULY 8, 2020

Looking to build better user experiences? It’s time to stop passively observing your analytics and start engaging your users. Here is why user engagement is the new key to build innovative experiences. It all starts with user feedback. And it doesn’t involve tracking every action your users do.

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

The Product Coalition

SEPTEMBER 17, 2020

Or that an OKR is the same as a KPI. UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. and communicating designs and requirements to developers.

UX 156

UX User Testing Product Research Research Software 156

Userpilot

MARCH 24, 2021

It helps you find product-market fit and gives your team direction. It helps define the problems you are trying to solve and helps form your product-market fit. A key result is not the same thing as a KPI (key performance indicator). A KPI is used to measure the continued progress towards a defined performance measure.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

FEBRUARY 21, 2022

What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? During the pre-launch stage you need to conduct market research, define your UPS (Unique Selling Proposition), identify your target audience, and define user persona. The post-launch phase is all about user onboarding.

Research Software 98

Research Software Feedback Software Onboarding KPIs Product launches 98

Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. This is the safest option.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. No matter the industry, product experimentation should always be done with your customers top of mind. what the heck is a Roth IRA?), and make smart money moves (e.g.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

MAY 12, 2020

Problems such as predicting if a customer will contact a customer support agent, or finding the right dress to recommend can be simulated in this environment, and can be a good indicator of the future performance of the system in real life. What is the experiment design? What are the evaluation metrics that define success?

Artificial Inteligence 78

Artificial Inteligence Research Software User Testing Data Visualization 78

The Product Coalition

FEBRUARY 27, 2023

We like to look for a group of events that, when performed together, increase the likelihood of a user taking a high-value action. This type of requirement is very different than more technical requirements/user stories we create for development, but that’s another story! This, for the Champion example, was using the navigation.

Data Visualization 131

Data Visualization Customer Feedback Customer Experience Analytic Tools 131

Revulytics

SEPTEMBER 18, 2019

You’ll learn where analytics should and shouldn’t fit in your toolset, how to avoid common mistakes PMs make with analytics, and how to use quantitative and qualitative data symbiotically to serve customers and meet your KPIs. Why should product managers care about analytics, and where should it fit into?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

MARCH 2, 2022

To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. Some OKR examples include customer success , marketing , sales, and product management OKRs. customer expectations) or quantitative (e.g., OKR vs KPI vs Metrics. Choose OKRs.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. 00:11:00] Read some books and found out about things like user testing and actually thinking about breaking down problems rather than just doing stuff that you thought looked good.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Target Audience. Value Propositions.

User Testing 118

User Testing Document Product Marketing Marketing 118

The Product Coalition

JULY 13, 2021

You do all this to make the tiny 256dp real estate in the user’s notification bar appealing. The users mercilessly swipe the notification away. Users receive a barrage of notifications every day. This, in turn, means that you have a few milliseconds to convince the user to click the notification. What happens next?

Customer Experience 139

Customer Experience User Testing Advertising Differentiation 139

The Product Coalition

NOVEMBER 26, 2019

Their goals are always stated in terms of delivering products and features (output), and never in terms of expected business and customer outcomes. Such teams expect to get a prioritized product backlog and detailed requirements, often in the form of epics and user stories. users, market and business, fades into the background.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Mind the Product

MARCH 8, 2019

Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees. Transferwise measures the number of customers who join after hearing from a friend – this has continued to grow and now accounts for 80% of all new users.

KPI 157

KPI Banking User Testing Product Research 157

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

Product Research 84

Product Research User Testing Data Visualization Customer Feedback 84

Amplitude

JANUARY 8, 2021

“Do you have a test environment?”. What is your product’s promise to your customers? From the perspective of your customers, what is a moment of joy? Do you have tiers of customers?”. Let’s pass that user property in. We identify the user this way. Picking the wrong KPI is part of the process.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Amplitude

JANUARY 30, 2019

A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework. We sat down with Shayna to learn more about how to align customer demands with business goals to create products that are more valuable for users – and therefore more successful.

Onboarding KPIs 51

Onboarding KPIs User Testing Analytic Tools Data Visualization 51

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data. That helps us to define the product KPI.

KPI 60

KPI User Testing Product Research Product Strategy 60

The Product Coalition

JANUARY 5, 2023

Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. Product dark periods are when a product team’s commitment and culture are tested. The why of the value to users, the team, and the company. The dark periods are a grind.

Customer Experience 117

Customer Experience Weak Development Team User Testing Customer Feedback 117

Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects. What is User Flow?

Data Visualization 40

Data Visualization Analytic Tools User Testing Customer Experience 40

The Product Coalition

JULY 1, 2019

In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. Still, there’s a lot of confusion around this topic.

KPI 94

KPI Data Visualization Workshop Analytic Tools 94

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. Your custom SaaS dashboard should provide actionable data and be as automated as possible. What is a SaaS KPI dashboard? Customization. Let’s get into it! Usage monitoring.

Data Visualization 105

Data Visualization Onboarding KPIs KPI Dashboard 105

DISQO

JUNE 7, 2019

Much of Instagram’s success, home to 1 billion monthly active users and with engagement that rivals Facebook, can be attributed to their practice of testing and releasing new features. Their latest test has been met with mixed feelings from brands and advertisers. . Will Marketers “Like” This?

User Testing 58

User Testing Customer Feedback Marketing Feedback Software 58

Userpilot

MAY 17, 2022

A product announcement is a message used to communicate an update to both existing and potential customers on a product launch or new feature. They can also be used as part of your marketing tactics to attract new customers to your brand. Use in-app announcements to engage users and drive them to feature adoption.

Research Software 98

Research Software Onboarding KPIs Product Research User Testing 98

ProductPlan

FEBRUARY 15, 2022

With all this variation, how can future product operations professionals find jobs that best fit their skills and interests? Product managers face a firehose of customer data. And there are increasing calls for customer obsession and direct contact with customers. Getting familiar with data is key to success.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Amplitude

JANUARY 23, 2020

People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. I’ve yet to find a one-size-fits-all solution. Describe something new you have learned about your customers in the last two months. Can an organization be customer-driven AND data-driven?

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

BrainMates

APRIL 21, 2020

Job-to-be-done – Why will your customer be more likely to buy your product or service if you do the thing you are proposing? By orienting the team around the customer and their goals, many alternative solutions become possible. Enhanced recall of value proposition by new users (a qualitative metric).

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

ProductPlan

JULY 9, 2021

According to the educational organization Udacity, “the primary function of a data product manager is to balance the strategy, governance, and implementation of anything data-related, and facilitate the conversations between all impacted stakeholders—executives, engineers, analysts, other product teams, and external customers—who consume the data.”.

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

Birst BI

AUGUST 23, 2018

If your data science resources are strained, here is an example data scientist workflow that leverages Birst to speed up tasks throughout the application development lifecycle – data preparation, model development and testing with R integration, deployment into the business, and governance and management.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73