UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. Feature Engagement Users most frequently gravitated toward the map to explore and compare data.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Reveal

FEBRUARY 20, 2025

Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. Thats what dashboards are for. In fact, Angular dashboards can provide key insights that will eventually allow data-driven decision-making at your company. What is an Angular Dashboard Library? Dont worry.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Userpilot

DECEMBER 31, 2024

Custom dashboards to track key metrics at a glance. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. for collecting user sentiment data. Pendo The dashboard on Pendo. According to user review platforms, their plans start at $7,000/year. Pendo vs. Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

JUNE 23, 2025

High-competition industries – In sectors like tech, retail, CPG, financial services, and healthcare, where customer choice is abundant, brand perception can be the edge that wins—or loses—market share. Define clear goals – Determine the key business decisions your brand data will support (e.g.,

Branding 100

Branding Data Visualization Reporting Tools Research Software 100

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. ” WalkMe review collected by Gartner. Lets dive in!

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate. You might have a hunch, but you don’t know if it is correct.

Feedback Software 285

Feedback Software Analytic Tools Data Visualization Research Software 285

Lenny Rachitsky

JANUARY 7, 2025

He also wrote my 9th most popular post of all time ( Become a more technical product manager ). IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. file conversion, job applicant tracking) and data-driven applications (e.g.

Feedback Software 141

Feedback Software Data Visualization ChatGPT Software Review 141

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Supporting tech. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

FEBRUARY 13, 2025

You know your product collects tons of data. Data visualization tools help turn your messy spreadsheets into clear, interactive insights. The best ones dont even need SQL or data science skills. Because product analytics should be easy and accessible for everyone, not just data experts. What are data visualization tools?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

NOVEMBER 7, 2018

Tech stacks are the backbone of modern sales and marketing operations. But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. They’ve spent hours reading customer reviews, checking out your pricing options and researching competitors.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

The Product Coalition

MARCH 13, 2023

Whether it was Justin’s intent or not — his post also serves as a helpful guide towards bridging the gap between the technical and business contexts in digital product development. Perform a report and/or data feasibility analysis. Identify the metrics i.e. the quantitative measurements of data. Identify the complex entities.

Data Visualization 156

Data Visualization Reporting Tools Systems Review Software Review 156

Alchemer Mobile

NOVEMBER 22, 2024

When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible. Most organizations struggle with disconnected tools that create data silos and incomplete customer insights. This steep learning curve delays implementation and inhibits team adoption.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Roy Madden

MAY 18, 2021

The consequences of missing critical information are astronomical, but no human can keep up with this onslaught of data on their own. With Leo, you can prioritize the CVEs that impact your organization’s technology stack and reduce the time it takes to investigate threats by up to 70%. Try Feedly for Cybersecurity.

Data Visualization 118

Data Visualization Dashboard Research Software User Testing 118

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Roman Pichler

SEPTEMBER 4, 2018

An example of the former would be “Find out if users are willing to share personal data as part of the initial registration process” to address a user-interaction risk. An example for the latter might be “Finish the dashboard so it can be released to the test users”. Software development is an exciting but demanding profession.

Technical Advisors 263

Technical Advisors User Testing Customer Experience Software Review 263

Alchemer Mobile

FEBRUARY 2, 2021

Sprout Social has an in-depth guide to demographic data from the most popular social networks of 2020. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

FEBRUARY 25, 2025

Quantitative data alone doesn’t reveal intent, only outcomes. Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Teams are drowning in the wrong usage metrics while missing important behavioral data signals.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Roman Pichler

SEPTEMBER 18, 2017

The product backlog might contain epics and user stories like “As Mary, I want to get an overview of my daily calorie intake,” and a sample sprint goal could be “validate that people are willing to share personal data before using the app’s main features” or “finish the dashboard so it can be released”. Timeframes.

User Testing 187

User Testing Technical Review Vision Data Visualization 187

Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe analytics dashboard. AI predictive analytics : Uses historical user data to predict their behavior.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. Dashboard/Admin Panel This feature is perhaps the most common one as a dashboard or admin panel is present on any type of mobile app and not just on insurance ones. Apart from the general features, a company should also pay attention to the technical details.

Data Visualization 208

Data Visualization Development Artificial Inteligence Technical Review 208

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Data capture and event tracking. The Starter plan only gets trend reports and access to analytics dashboards. The higher plans have no such limits. Product analytics.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Intercom, Inc.

FEBRUARY 2, 2022

Translating film industry phases to tech. it might be a written document, presentation, data analysis, design, video, etc.). Give yourself space and time to reflect and review. Depending on the output, the trailer can appear in different formats – from a one-page project overview to highlight reels, a dashboard, or designs.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JANUARY 29, 2025

In 2006, British mathematician Clive Humby made the infamous statement: Data is the new oil. Like oil, raw data needs to be refined, processed and turned into something useful because its value lies in its potential. Unfortunately, most people have yet to understand what it truly means to use data. How to solve this issue?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 4, 2025

Features to look for in real user monitoring tools Now, there are two different categories of user monitoring tools, some more geared towards developers and some more suitable for non-technical teams, so obviously theyll also offer a different set of features for each use case. Autocapture events dashboard in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

JUNE 19, 2025

The Problem: Checkout Scripts Are Disappearing — and So Are Google Reviews Google Customer Reviews helps merchants build trust through post-purchase surveys. For years, Shopify merchants have relied on Checkout Scripts to trigger the Google Customer Reviews opt-in. How can we securely pass order data without JavaScript?

Analytic Tools 57

Analytic Tools Technical Review Data Visualization Software Review 57

Userpilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

OCTOBER 27, 2023

They are more specific than user segments in Mixpanel and static so when analyzing their data, you are always looking at the same users. For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. The easiest way to create a cohort in Mixpanel is through the retention report.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Intercom, Inc.

APRIL 13, 2021

Our search clusters contain more than 200TB of customer data, store more than 100 billion documents and, on at the peak on an average day, serve more than 13 million queries every minute. ” Taking down data-heavy instances takes a long time as data might need to be relocated for clusters to remain available.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249