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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform?

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

This proactive support system improves the customer experience, which increases customer retention. Multi-language support: Multi-language support extends your customer support system to those who don’t understand English. Live chat: You can enhance your self-service support system with the live chat feature. stars on G2.

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Heap for SaaS Reporting: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Built-in analytics dashboard for tracking the performance of in-app experiences (i.e., Offer a wide range of analytics dashboards like trends, paths, funnels , etc., Let’s get started!

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Heap for User Behavior Analysis: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Under the Data tab of your Heap dashboard, you can access raw event data. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. Let’s get started!

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Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s how you can do that: Head to the Data section in your Heap dashboard and select Segments. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

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GainsightPX for Feature Adoption: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Feature analytics dashboards like heat maps – to see how often users engage with different features. Let’s get started! Advanced customer segmentation to personalize your customer’s experiences.

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Monitoring Moodle Applications to Deliver High Quality Educational Services

eG Innovations

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Facilitating Online Education and Collaboration. What is Moodle?