Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. If so, you're in the right place! Let's dive in, shall we? Let's dive in, shall we? To name just a few.

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Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged.

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Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Analyze the collected data and prioritize changes.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. What is user experience analytics? across the customer journey.

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Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience. Zoezi uses Userpilot mainly to: Monitor product usage from the analytics dashboards.

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Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. How do microinteractions help improve the UX?

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Userpilot

JANUARY 9, 2023

And it’s key to ensuring users continue exploring the tool. Onboarding screens are great for driving users to the Aha moment. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. Collecting this data early lets you learn more about your users.

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Customer Experience Analytic Tools Research Software Data Visualization 98

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

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Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. Heres how Gymshark motivates its users by educating them with fitness tips. Create communities to engage mobile users. Personalize user experience No one wants to feel like just another user.

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Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Everythings optimized for mobile, so your onboarding experience feels native from the start. User onboarding on mobile doesn’t need to be complex or code-heavy. Why choose Userpilot for mobile onboarding?

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Data Visualization Analytic Tools Feedback Software User Testing 66

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Multi-screen walkthroughs that users can swipe through.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey. Dashboard example in Hotjar.

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Research Software User Testing Analytic Tools Feedback Software 83

The Product Coalition

DECEMBER 23, 2021

The problem lies in the ill-conceived UX, as users don’t receive information about the current action performed by the system and the time it takes. Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay. And here’s when UX testing steps in.

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Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Userpilot

OCTOBER 28, 2024

Today’s users are everywhere – sliding into DMs, firing off emails, jumping on live chat, or even picking up the good old phone. An omnichannel user engagement strategy unifies all of these channels. It involves delivering consistent messaging across all channels. Effort required to resolve the issue.

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Intercom, Inc.

AUGUST 12, 2020

Fast and personal messenger-based conversational support tools that offer a high-quality, delightful customer experience, but which can lack the underlying flexibility to accommodate the complexities of every type of business. Reporting upgrades.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

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Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Trigger personalized in-app messages. Product usage dashboard in Userpilot.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

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Analytic Tools Feedback Software Customer Experience User Testing 52

Intercom, Inc.

DECEMBER 12, 2018

Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. Bonus: You can now enable visitors and users to register for webinars directly in the Intercom Messenger with our Zoom integration.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 20, 2024

Offer personalized onboarding experiences to help users quickly realize product value. Use interactive product tours to guide new users through the core functionality. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. The result?

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Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. You should leverage customer data to trigger real-time communication, like personalizing your in-app messages and guides using segmentation. This allows you to create positive user experiences.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

JULY 10, 2024

Nextiva brings additional features like voice and video calls to customer service to elevate user experience. In a nutshell, it’s a suite of tools that enable you to assess, manage, and improve every aspect of your SaaS platform so customers have a great experience using it. Event dashboard in Userpilot.

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Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. You have to: Maintain consistent user experiences. billion in 2024.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

DECEMBER 22, 2023

TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Make it an instruction manual, not a poem.

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Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

FEBRUARY 19, 2025

Personalize user experiences. Segment audiences and deliver targeted in-app messages based on behavior. Leverage cross-app executive dashboards and journey orchestration to refine engagement strategies. Enhance mobile experiences. Provide in-app messaging and analytics for mobile apps. Lets talk numbers.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 30, 2025

Set up a framework to ensure repeated user engagement Finally, it’s time to create a framework that keeps your app users returning. To effectively keep users engaged and boost retention, your strategy must include various techniques. Track them using analytics tools that monitor user behavior and identify trends.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

The Product Coalition

MARCH 15, 2023

From an onboarding perspective, this metric gives you a sense of how well your onboarding process shows users the value of your product. Completion rate Measures the percentage of users in an onboarding cohort who completed your process. Clear messaging.

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Onboarding KPIs Analytic Tools Research Software Data Visualization 157

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

UX Planet

FEBRUARY 6, 2025

Dopamine Design: Creating Emotional Connections Dopamine Design is an approach that leverages insights from neurosciencespecifically how the brains reward system is triggeredto create more engaging and emotional user experiences. How toApply: In UX/UI: Surprise users with playful iconography, Easter eggs or custom animations.

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Userpilot

JULY 2, 2024

Tracking customer behavior improves marketing, enhances user experience , and boosts customer satisfaction and loyalty. Segment customers by demographics and usage to personalize experiences. This boosts satisfaction and retention with tailored messages and offers. Map the user journey to find key touchpoints.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Userpilot

AUGUST 22, 2024

Here are 6 cloud-based solutions you should explore instead of LogRocket: Userpilot offers advanced user feedback collection , customizable surveys, low-code/no-code analytics, and user engagement tools like in-app messaging. LogRocket’s main dashboard. User profile engagement with Userpilot. Amplitude in action.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 27, 2024

Customizable, no-code analytics dashboards with ready-made templates—similar to LogRocket. Userpilot offers deep user analytics that leverages account profiles, behavioral data , and segmentation. Whereas LogRocket features heatmaps , scrollmaps, and clickmaps to analyze user behavior. User profiles in Userpilot.

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