Userpilot

APRIL 21, 2024

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. Time to Activation Trend.

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Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. In Userpilot, click Dashboards in the menu and click the ‘ Create New ’ button. Let's dive in, shall we?

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Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards. Custom dashboards.

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This helps youdig deeper until you uncover the final insight that’s worth reporting and acting on. So eventually everyone on the product team has a great grasp of their data reporting.

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The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. Let’s say in this case, the digital product is a report. When a stakeholder requests a report, whether they tell you this or not, they made the request so they can get something done. Finalize report and launch.

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Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. TL;DR Userpilot custom analytics dashboards allow you to display multiple reports in one place.

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Data Visualization Dashboard Customer Feedback Analytic Tools 105

Userpilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. So what are the most important types of dashboards and which ones are the best for you? A SaaS (software-as-a-service) dashboard is a centralized interface within your app.

Data Visualization 105

Data Visualization Dashboard Analytic Tools Onboarding KPIs 105

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

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Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

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Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Userpilot

OCTOBER 31, 2024

However, this shift requires democratizing access to analytics, so team members across departments can pull up reports and insights without relying on technical expertise. Creating an expansion revenue dashboard with Userpilot without coding. This speeds up decision-making and makes teams adapt quickly based on the latest data.

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Inaction : Despite collecting user behavior data and building detailed reports , teams struggle to take meaningful action. But soon enough, there comes a point where it’s just one dashboard too many.

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Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

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Userpilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. The average activation rate across the companies we studied for our SaaS Product Metrics Benchmark Report was 37.5. Book the demo!

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Data Visualization Reporting Tools Customer Experience Customer Feedback 105

Piyanka Jain

SEPTEMBER 18, 2020

For the past decade, in nearly every conference, the #1 problem cited by analysts and their managers has been the same: their team built the best possible model (read: analysis, dashboard, report, predictive model) but people are not using it. Why are they requesting that dashboard, analysis, or model? So don’t build it.

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The Product Manager Coach Blog

FEBRUARY 4, 2025

Even more startling, product managers reported spending 45% less time on strategy than theyd like in 2023. A 2022 Product Excellence Report revealed that only 36% of PMs are confident their products and features consistently meet customer expectations. Building Confidence Amid Uncertainty The challenges extend beyond logistics.

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Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Sophisticated reporting for valuable insights. More knowledge brings more power with advanced reporting.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Alchemer Mobile

NOVEMBER 22, 2024

Notably, 80% of customers say it’s quick and easy to implement, and 92% report that their ROI met or exceeded expectations. Survey & Engagement Insights : Access detailed reports on how customers responded to surveys and interacted with prompts to measure engagement and sentiment.

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Feedback Software User Testing Research Software Customer Feedback 130

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

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Userpilot

APRIL 16, 2025

The risks of data fragmentation Data fragmentation doesnt just make reporting a pain. Based on your current dashboard, it looks like most users churn before completing onboarding. Bad data leads to bad decisions, whether that means duplicated records, misfired onboarding flows, or false signals in your dashboards.

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Userpilot

MAY 6, 2025

Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard. Also, we recently launched full support for mobile analytics , which builds on our existing web capabilities.

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Reveal

DECEMBER 23, 2024

Industry Stat: 57% of companies report significant improvements in product performance after adopting product analytics. Real-World Example If product analytics shows a high abandonment rate during a workflow, you might embed a dashboard or visualization that makes the workflow clearer. Why Is Product Analytics Important?

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Data Visualization Embedded Analytics Analytic Tools Feedback Software 65

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. Product managers are responsible for continually assessing, reporting on, and deriving insights from the health of their product and metrics are one of the primary ways of doing so. Too many metrics as well as too few metrics are both challenges that can make dashboards ineffectual.

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Data Visualization Product Research User Testing Reporting Tools 218

Alchemer Mobile

FEBRUARY 2, 2021

IDENTIFY INFLUENCERS AND REPORTERS. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD.

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Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 14, 2024

For example, the lowest plan of an analytics tool may offer only basic reports, like funnels , while more advanced ones, like attribution analysis, could be included in the higher plans. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. Expansion Revenue & Upgrades dashboard in Userpilot.

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Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

FEBRUARY 25, 2025

Engineers can see the exact conditions that trigger issues: Instead of relying on vague bug reports, engineers can watch sessions where users encounter errors, complete with console logs and network data. Users prefer manual reporting because they don’t trust the AI’s data interpretation.

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Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. Customers are frustrated because the reports don’t present the data they really need. Lack of customization options 46% of SaaS platforms don’t offer an interface to edit dashboards or create custom reports. What do they like?

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Analytic Tools Data Visualization Research Software User Testing 145

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Userpilot

MARCH 9, 2025

In action, customer research in SaaS could look something like examining support tickets to uncover recurring issues or feature requests , like consistent asks for better reporting features. E.g., to capture audience reactions to a new reporting feature and see whether users are clear on its functionality. The short answer: yes.

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Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

FEBRUARY 13, 2025

For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. Track feature engagement with funnel reports on Userpilot.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard. Example of Datadogs dashboard.

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