Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. User stickiness formula.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 263

Product Research Onboarding KPIs CTO Coach Research Software 263

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

UserVoice

JULY 28, 2017

Product management intuition is still a great thing to develop, but statistics and analytics will help you hone your product sense and justify your decisions to stakeholders. The right product metrics give us a read on the health of our product, help us identify strengths and weaknesses, track improvement over time, diagnose problems, etc.

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. High churn may signal poor cultural or linguistic alignment. Everyone enjoys using mobile apps in their native language.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

ProductPlan

OCTOBER 6, 2022

So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety. To fully realize this and empower product teams to change the world through their products and the people they serve, ProductPlan is more than roadmapping. Start with your company and product mission and vision.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

UX Planet

FEBRUARY 5, 2025

Last but not least, in customer-oriented and agile teams, decision-making criteria are often narrowed down for efficiency to a single question: What business value does this bring to the customer? This approach is also effective in hierarchical teams, where members often expect the lead to take action in case of ambiguity.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. They’ll interpret the data results and surface them to the product team to make the next call.

Data Visualization 63

Data Visualization Embedded Analytics Dashboard Reporting Tools 63

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Complex onboarding: 74% of users abandon an app after a poor onboarding experience.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

MARCH 25, 2022

Well-executed visually and triggered contextually it can provide your product team with valuable feedback. Asking passers-by about the efficiency of using some drugs for sore throat treatment is a bad idea. Schedule a meeting with execs or the product team. Use segmentation and target your surveys towards specific users.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

NOVEMBER 20, 2023

TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies. What is data discrepancy?

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

The Product Coalition

DECEMBER 13, 2020

Having said that, I always find it useful to review the points below when I am in an objective state of mind in order to ensure the team is on the right track. Having said that, all teams need to be flexible every once in a while?—?all all team members in the company are in the same boat at the end of the day?—?but

Data Visualization 129

Data Visualization Technical Review User Testing Weak Development Team 129

The Product Coalition

JANUARY 6, 2023

Tip: Solutions such as UXCam automatically capture micro-interaction data sets. You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. A high-risk, poor-performing SDK can result in: This can lead to user churn and poor app reviews.

Analytic Tools 147

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 147

Userpilot

JANUARY 16, 2024

Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems. You also risk having web pages with confusing navigation, leading to a bad experience for visitors. This will confuse users and result in a poor UX experience.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Indicative

DECEMBER 8, 2020

As Jeremy explains in the webinar, that democratization of data across the organization, across various teams and roles, enables businesses to more quickly recognize ROI and grow revenue. What does engagement mean to your team? Develop a Tracking Plan. When they pay you? When they validate their email or phone number?

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Customer Experience 120

Userpilot

APRIL 22, 2024

Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Product tutorials. Technical support. Resource centers.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

MAY 3, 2018

Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

User Testing 195

User Testing Customer Feedback Customer Experience Data Visualization 195

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Arkenea

DECEMBER 4, 2024

In this article, we talk about everything you need to know about mental health app development. We will also be covering the types and cost of mental health app development. Isolation and loneliness during the pandemic led to a steady rise in mental health app usage and its development. percent from 2024 to 2030 timeframe.

Research Software 52

Research Software Feedback Software Weak Development Team Data Visualization 52

Userpilot

JANUARY 14, 2024

In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in. TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. You may want to learn who your top competitors are, their value proposition , and their weaknesses. Can you help me with a list of the top 3 competitors in this space, their value propositions, and their weaknesses?

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

User Testing 98

User Testing Analytic Tools Customer Experience Research Software 98

Userpilot

OCTOBER 21, 2020

Developing good use patterns and correcting bad ones. Your “weak” users are most likely to churn. No wonder such ‘weak’ users often start to think if the tool is worth their money. Conclusion: people churn because of poor product adoption. You may have even shown them some secondary features.

Analytic Tools 81

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 81

Arkenea

MARCH 14, 2025

If you have an idea that involves the developing a healthcare app , the time is ripe for getting started with it. If you are a healthcare organization looking to develop your own app, you need to incorporate the features that would be most beneficial to the patients and caregivers who use the application.

Healthcare 52

Healthcare Feedback Software Weak Development Team Reporting Tools 52

Userpilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience Data Visualization 96

Lenny Rachitsky

MARCH 5, 2024

.” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. When working with Leo’s team, the launch preparations will take on average around 10 hours, versus 50 to 120 hours when managing the campaign entirely in-house. .” Another prominent example is Air. Delayed access?

Startups 129

Startups Feedback Software Onboarding KPIs Customer Experience 129

Userpilot

SEPTEMBER 20, 2024

This article will teach you how to analyze qualitative data to inform product development and improve the product experience. Once you have developed a coding system, content analysis is relatively quick and easy because it’s a systematic process. Suppose product teams want to understand the reasons behind the high churn rate.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

OCTOBER 13, 2021

In this article, I'll go over some UI modal examples so you can get some handy tips on: How to make announcement modals less disruptive. These could announce upcoming updates, service interruptions, or issues that are currently being addressed by your developers. Tips for great announcement UI modal design. #1

Feedback Software 98

Feedback Software User Testing Customer Experience Reporting Tools 98

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 23, 2022

A bad UI design will kill any chance you have of guiding users to achieve value with your product. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet. Less development time – use a tool for tips and hints.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MARCH 31, 2023

A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. They boost customer engagement with the product and its development. Your users may even give up altogether if it’s really bad. What is a product evaluation survey?

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Userpilot

MARCH 5, 2021

In the end, you will find tips on how to move from Free Trial to Paid Trial and the onboarding tactics you need to convert trial users. Examples of successful paid trial companies Tips for moving from free to a paid trial How to Create a Great Product Experience for Paid Trial Users Wrapping things up. Table of Contents. The results.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 27, 2021

The Map My Growth team surveyed 98 professionals currently looking for a B2B SaaS solution and used their feedback to compile a list of best practices to better communicate the ease of use. Here’s what we discovered: Pro tip: As it turns out, a software solution can’t be just easy to use —it needs to be easy to use for non-technical users.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

UX Studio

MARCH 1, 2024

We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Read on to get a sneak peek at our research team’s conclusions. Don’t think that AI is smarter than you.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98