UX Planet

FEBRUARY 12, 2025

SaaS UX/UI design aims to capture and retain users, teach them how to use the product, simplify complex processes, and create competitive advantages. UX design should aim to maximize ease of perception and reduce cognitive load, simplifying and minimizing the number of usersteps. User experience becomes the key driver.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Research Software 59

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

DECEMBER 31, 2024

Custom dashboards to track key metrics at a glance. Pendo The dashboard on Pendo. Additional reports: You get a built-in Product Engagement Score dashboard. Lack of templates: There arent many ready-to-use dashboards or templates to get started quickly. UserGuiding dashboard. for collecting user sentiment data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. So what are the most important types of dashboards and which ones are the best for you? A SaaS (software-as-a-service) dashboard is a centralized interface within your app.

Data Visualization 105

Data Visualization Dashboard Analytic Tools Onboarding KPIs 105

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Example: Imagine you’re designing a new dashboard for a fintech app. Big difference, right?

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Keeping those rules in mind, we can solve four common UX design problems: Turn-taking problems. In UX, don’t present users with a wall of text.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024.

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. TL;DR Userpilot custom analytics dashboards allow you to display multiple reports in one place.

Data Visualization 105

Data Visualization Dashboard Analytic Tools Customer Feedback 105

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Let’s dive right in!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! What is microcopy UX? Why is it important to write a great UX microcopy?

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

UX Planet

JANUARY 22, 2025

Chargebee dashboard for tracking customer behavior (and measuring retention). link] Customer Retention Rate: Essentials was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Help me shape it by filling out this quick survey!

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

FEBRUARY 5, 2025

This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). An expertly crafted UX design ensures that customers glide through your site like butter on a hot skillet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Otherwise, you might end up chasing UX issues that are actually app performance problems. So if most users never even start onboarding, that’s not necessarily a UX failure.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

UX Planet

JANUARY 29, 2025

Are you ready to elevate your UX measurement game with a unique, all-in-one metric? Photo by NordWood Themes on Unsplash Measuring user experience (UX) has always been a complex challenge, requiring a blend of creativity and data-driven precision. TSR norm : 70 / 100 =0.70 ToT norm : 1 (10 / 15) = 1 0.67 =0.33

Data Visualization 95

Data Visualization Framework UX User Testing 95

UX Planet

MAY 1, 2025

Using UXDAs strategic UX framework , we turn brain science into simple design choices that build trust and make digital financial services feel clearer, friendlier and more human. At UXDA, we use strategic UX to simplify things by replacing complexity with intuitive visuals, clear language and easy step-by-step flows.

Banking 59

Banking Customer Experience Data Visualization User Testing 59

Alchemer Mobile

JUNE 4, 2019

Appsee is a mobile app analytics platform that focuses on qualitative data and is designed to help inform UX decisions. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Here are a few features that will streamline your UX research efforts.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. TL;DR Onboarding UX refers to the design framework that shapes how users interact with your product during onboarding. Some of the most common ones include: 1.

Feedback Software 98

Feedback Software Research Software UX User Testing 98

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. Essentially, habituation is where UX development and behavioral design intersect. Product usage dashboard in Userpilot. Book a demo now to begin.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. Plus, it allows UX designers to create frictionless experiences that meet user expectations.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Sachin Rekhi

FEBRUARY 16, 2020

In early-stage startups, product managers are often responsible for executing all of their own customer research, while in larger organizations product managers often work closely with designers, UX researchers, or product marketers to accomplish this. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MAY 6, 2025

Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard. Boards: Build custom dashboards on Mixpanel to keep your most important mobile metrics front and center. Mobile app analytics tools: Mixpanel. #3

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

OCTOBER 31, 2024

Creating an expansion revenue dashboard with Userpilot without coding. It offers features like auto capture, dashboards, and reporting tools (cohort, path, and funnel analysis) that allow you to perform granular user analysis—helping you quickly identify trends and areas for improvement without coding.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Try Userpilot and Take Your UX to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is data visualization?

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

UX Planet

FEBRUARY 5, 2025

Its a leap of faith in their engineering counterpartsdelegating ownership of a UX decision. If the UXs long-term and holistic considerations are included in the final solution, then its cooperation. If the UXs long-term and holistic considerations are included in the final solution, then its cooperation.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In UX/UI: Surprise users with playful iconography, Easter eggs or custom animations. To design Dopamine Banking, we at UXDA are using the following strategic UX principles: 1.

Banking 80

Banking Data Visualization Feedback Software Customer Experience 80

UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 90

Research Software UX Development Books 90

Userpilot

FEBRUARY 25, 2025

To optimize UX, teams must bridge these data silos. UX researchers can share real user behavior evidence: Heatmaps and A/B test results only go so far. For example, when metrics show teams actively using dashboards but having low report exports, replays reveal them taking screenshots instead.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard. Example of Datadogs dashboard.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52