UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 65

Research Software UX Development Books 65

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 81

Customer Experience User Testing Analytic Tools Feedback Software 81

Amplitude

NOVEMBER 26, 2019

She turns to a saved dashboard in their business intelligence tool. Download the UX of Data worksheet. Creating videos. Download the UX of Data worksheet. The less ambiguity, the better. Our Product Manager friend, Sophia, knows this feeling well. She’s been trying to understand the impact of her team’s work on MRR.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

APRIL 8, 2021

We’re not going to pretend here you can prevent UX debt. Let’s face it: UX debt, just like technical debt, is unavoidable. Talking about UX debt, under such circumstances, may feel a lot like this: “When your city is getting bombed and someone comes over and tells you you have an ugly bathroom”. Why does UX debt happen?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

JUNE 15, 2022

In this article, you’ll learn why emotional design is important, what it means, and how you can use emotional design to enhance your product UI/UX design. Use microvideos like video tutorials to onboard new users in your SaaS. Use micro-videos to enhance the first-time user experience. Let’s get right into it. Source: Slack.

UX 69

UX Feedback Software Customer Experience User Testing 69

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. What is a UX Audit? Conclusion.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

UX Studio

MARCH 1, 2024

Then, we rigorously tested AI tools for UX research to evaluate their suitability for future integration and also to understand their current limitations. This blog post is not about AI tools in general but specifically about UX research tools. – Checking the result with a data analytics dashboard.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Userpilot

MAY 17, 2023

User experience (UX) refers to how easy it is for users to accomplish their goals inside the product. User experience (UX) is based on specific user interactions inside the product. It’s made up of the UX and the emotional and perceptual responses that it produces. Goals dashboard in Userpilot. Let’s dive in!

Customer Experience 82

Customer Experience User Testing Analytic Tools Feedback Software 82

UX Studio

MAY 20, 2019

This means we cannot reliably predict our own or even our users’ behavior per se, not even as UX researchers. Using psychological principles, by the way, also speaks to the sustainability of UX research. Read about the UX research methods our design studio uses most here. You can achieve it with UX writing and microcopy.

User Testing 104

User Testing Customer Experience Data Visualization Research Software 104

Userpilot

JUNE 22, 2022

Can you UX designers improve your product’s blank slate UI design and drive more engagement? Here are four things to consider: Showcase your product and set expectations: if your product is a video tool, then creating an onboarding video with your product is a great idea to showcase your tool and trigger an Aha moment for the user.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience User Testing 59

Userpilot

MAY 7, 2024

Figma — Branched onboarding, design templates, and onboarding videos. Instead of greeting new users with an empty state , Figma uses onboarding videos and demo content to guide users and help them start designing with confidence. This is where an analytics dashboard comes in. Kommunicate — Checklists and interactive guides.

Feedback Software 96

Feedback Software Analytic Tools Reporting Tools Customer Communications 96

Userpilot

JANUARY 9, 2023

This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. But it can seem like something you can’t find a way around—particularly when your platform requires users to populate their dashboards themselves. It makes sense, as Loom is a video tool.

Customer Experience 87

Customer Experience Analytic Tools Research Software Data Visualization 87

Userpilot

JANUARY 3, 2022

Team communication tools: Slack and Zoom offer digital messaging and video conferencing platforms to keep everyone on your team in touch and up-to-date. Team communication tools: Keep everyone on your team in touch and up-to-date with digital chat and video conferencing tools. Userpilot’s growth insights dashboard.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

MARCH 25, 2024

For example, an NPS dashboard helps you to easily visualize the number of promoters, passives, and detractors you have. Userpilot’s NPS dashboard. Userpilot provides a dashboard to help you easily analyze and visualize your survey responses. Userpilot survey analytics dashboard. Talkwalker dashboard 3.

Data Visualization 87

Data Visualization Feedback Software Analytic Tools Reporting Tools 87

Userpilot

JUNE 28, 2023

Create a multimedia onboarding flow with product screenshots and videos. Track your KPIs with Userpilot’s native analytics dashboard. Chris said that Userpilot’s quick and easy UX made it possible to take an Edison approach to eliminating onboarding roadblocks. Get a demo now! Source: Sked Social. Source: Sked Social.

Onboarding KPIs 73

Onboarding KPIs Feedback Software User Testing Analytic Tools 73

Userpilot

JANUARY 26, 2023

Use various UX patterns to guide users, like modals , tooltips , hotspots, and checklists. Instead, replace it with templates, video tutorials , and dummy data to give users a real feel of your product and help them get started. That means providing various UX patterns that are designed to guide users through the onboarding process.

Analytic Tools 93

Analytic Tools Feedback Software Customer Experience Data Visualization 93

Userpilot

FEBRUARY 6, 2020

When you first log in to Platformly, you’re greeted with an empty dashboard. This empty state is designed to drive you towards creating your first dashboard. Here you can see a button that says “Dashboard Walkthrough”. Clicking the walkthrough CTA on this dashboard page triggers this modal to appear.

Dashboard 88

Dashboard UX Education Messaging 88

Userpilot

APRIL 24, 2024

Analyze customer data in real-time AI can provide product teams with dashboard visualizations of real-time data, highlighting trends, anomalies, and patterns. Use AI technology to generate videos to educate customers Videos are more engaging and memorable than text. Unfortunately, creating videos is time and resource-intensive.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

Userpilot

JULY 18, 2023

By visualizing the UI and interaction flows, designers can validate design ideas , gather feedback and iterate on the UX before actual development begins. These tools include features like real-time messaging, voice and video calls, and file-sharing. Dedicated NPS analytics , including qualitative response tagging NPS dashboard.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

MAY 14, 2023

It also offers very similar features to track user behavior: User segmentation and cohort analysis Group analytics for a wholistic account or company-level analysis Custom events Funnel and drop-off analysis Interactive real-time reporting through Live events Impact analysis Custom dashboards Event Tracking Tool: Mixpanel.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Reporting Tools 88

Userpilot

MARCH 17, 2023

Userpilot can help you perform customer needs analysis with in-app surveys, advanced segmentation options, and an NPS dashboard. For example, an NPS dashboard can show you the percentage of detractors , the NPS performance progress, and the progress over time. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 91

Data Visualization Customer Feedback User Friction User Testing 91

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Execution: Metrics Dashboards. Too many metrics as well as too few metrics are both challenges that can make dashboards ineffectual.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. By embedding different content types, such as video tutorials or webinars , you will cater to users with different learning preferences. Let’s get right to it!

User Testing 74

User Testing Product Research Customer Experience User Experience 74

Userpilot

JANUARY 10, 2024

User research methods for SaaS: Usability testing User testing User interviews Focus groups Session replays First click testing User feedback surveys Card sorting A/B testing Product analytics Heatmaps Userpilot can help you conduct user experience (UX) research and easily interpret the data. What is user research?

User Testing 92

User Testing Research Software Analytic Tools Feedback Software 92

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? Steve used to preach how UX is about balance in design and function and both are just as important. Ask yourself, what is something users can only get on your platform? So what now?

Feedback Software 120

Feedback Software Analytic Tools User Testing Data Visualization 120

Userpilot

DECEMBER 31, 2022

That can include interactions on mobile apps, your website, social media, or your product dashboard. UI/UX designers: Create more user-friendly experiences by using data gathered from past interactions. Mixpanel’s dashboard demo. Google Analytics dashboard demo. What is digital experience analytics? Google Analytics.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. Effective feature selection can enhance the accuracy of predictions.

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Userpilot

OCTOBER 7, 2021

Userpilot's product tours are better than Pendo's in terms of UX, ease of use, and value for money. When you first sign up for a Pendo trial account, the interface asks you whether you initially want to explore Guides, Behavior Analytics , or Dashboards. What UX patterns do Pendo's Guides include?

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Experience 91

Userpilot

APRIL 22, 2024

Use progressive disclosure in your product UX Progressive disclosure in UX is about showing only the most essential elements upfront and providing access to additional features as needed. It can include FAQs, tutorial videos, step-by-step guides, or help articles. Churnzero dashboard. Gainsight dashboard.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

NOVEMBER 22, 2022

Embed your video tutorials in your resource center. Tolstoy for fully interactive video demos. This means your interactive demonstration should work like a dashboard where customers can choose their own path to tour and learn about your product at the level of detail they want. Embed your video tutorials in your resource center.

Demo 87

Demo Feedback Software Embedded Analytics Data Visualization 87

Userpilot

AUGUST 18, 2022

More businesses are making visual content, especially video a top priority. Take Tolstoys interactive and personalized video onboarding for example. A frictionless signup flow makes it fast and easy for users to jump straight into the product dashboard. Incorporating videos into marketing and in-app experiences.

Feedback Software 92

Feedback Software Data Visualization Embedded Analytics User Testing 92

Department of Product

OCTOBER 26, 2023

Department of Product) UX – The common knowledge effect and how it impacts UX decision making Teams often make worse decisions than individuals by relying too much on widely understood data while disregarding information possessed by only a few individuals. . The way it’s constructed doesn’t really matter”, he says.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. A preference test is a research tool used in UX and UI to assess users’ preferences for a particular design. Let’s get right to it, shall we? Book the demo to see how it can help your team.

User Testing 76

User Testing Product Research Data Visualization Feedback Software 76

Userpilot

APRIL 26, 2022

The Resource Center on Pendo has several limitations, including the lack of video modules, limited segmentation options, lack of localization, etc. It comes with in-depth analytics, video modules, segmentation, and automated translation. Launch in-app video tutorials (embed directly from Loom, Youtube, Synthezia).

Embedded Analytics 91

Embedded Analytics Analytic Tools Feedback Software Data Visualization 91

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

MAY 30, 2022

To drive retention, you need to think carefully about the stage they are at, and the most appropriate onboarding UX patterns to use. Video tutorials are another proven option to consider. What is onboarding UX/UI? What is the user onboarding experience (UX)? Onboarding UI/UX design: The signup experience.

Feedback Software 89

Feedback Software Research Software User Testing Customer Experience 89

Userpilot

NOVEMBER 2, 2022

Generate video tutorials with AI and embed them into your UI patterns and in-app messages to provide support and educate customers. Object detection is the AI’s ability to recognize the object in an image or video. Sendgrid’s email dashboard. Automatically generate video tutorials. Object detection.

Artificial Inteligence 92

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 92