Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable. Let customers know you care by closing the feedback loop. 4 steps to boost mobile customer retention. Conclusion.

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Gainsight

MARCH 24, 2022

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

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Data Visualization Roadmap Product Research Onboarding KPIs 52

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support.

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UserVoice

JULY 31, 2017

In This Article: Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways To Collect Feedback During Onboarding. Mine the Data. The TL; Why Gather Product Feedback During New Customer Onboarding? Mine the Data. At the most basic level, you can see what people are clicking on and downloading.

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Customer Feedback Data Visualization User Testing Customer Experience 177

Userpilot

DECEMBER 11, 2019

Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise). These are must-have for any PM.

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Data Visualization Feedback Software Research Software Analytic Tools 69

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

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Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

APRIL 5, 2022

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

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Analytic Tools Embedded Analytics Feedback Software Product Research 52

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. But we do have common methodologies for framing questions and answering them, for figuring out what’s interesting in your data, experimenting, learning, and growing.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 127

Alchemer Mobile

JULY 2, 2019

Our new guide, 12 Product Management Myths , dispels 12 pervasive myths, instead offering data to support truths and guidance around how to better understand the profession. Take a quick look, and then download your own copy for the entire set! Here is a preview of the myths we bust in the guide.

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Product Research User Testing Feedback Software Product Management 198

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. 10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options.

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Alchemer Mobile

DECEMBER 6, 2018

According to recent research , the top two reasons why customers leave companies are 1) they don’t believe companies care about them, and 2) they are dissatisfied with the service. Additionally, it’s important to hear from a large base of your customers in order to make informed feedback decisions. Those are great odds!

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User Testing Product Research Customer Feedback User Friction 170

Userpilot

AUGUST 21, 2021

This insight helps you to make data-based decisions to improve product adoption and user experience. You can measure feature engagement by tracking feature usage using a tool like Userpilot. Tracking feature engagement gives you data on which features need more user engagement. User engagement tracking with Userpilot.

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Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Gainsight

SEPTEMBER 1, 2021

In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. To satisfy that need, SaaS companies are focusing on enhancing their experience and giving them the tools they want. By digging into user behaviors, customer feedback, and in-product analytics, you can back decisions with data.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

ProductPlan

APRIL 9, 2020

Qualitative data is sometimes referred to as ‘soft data’ and is usually described as the exact opposite of quantitative data: the numbers. Quantitative includes the hard facts; things like demographics, statistics, and other kinds of ‘hard data.’. This form of user research fills in the gaps that hard data can’t.

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Product Research User Testing Research Software Data Visualization 103

Gainsight

DECEMBER 27, 2019

Data is key to product growth, but monitoring it isn’t as easy as it used to be. Product analytics are the bread and butter of product growth, but in order to get the most out of them, it’s important to know exactly you’re looking for. Is Customer Feedback Really Making It to Your Product Roadmap?

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Gainsight

OCTOBER 28, 2021

It’s a way of measuring whether your product and the service your features offer are filling a demand. Perfect the first mile of your product roadmap. When you’re building a solution to reach product-market fit, it’s important to focus on the first mile of your product roadmap. What is product-market fit? Uncover opportunities.

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User Testing Product Marketing Analytic Tools Feedback Software 52

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

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Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. IDENTIFY INFLUENCERS AND REPORTERS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Gainsight

MAY 12, 2022

Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience. That’s why product analytics is a razor-sharp tool for product leaders. What is product analytics?

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Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

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Feedback Software Customer Feedback User Testing Data Visualization 131

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Why you should be collecting in-app feedback.

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Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

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Healthcare User Testing Feedback Software Product Research 262

BrainMates

AUGUST 3, 2020

Is your Product Team making these common mistakes when it comes to tracking and analysing data? Keeping an eye on data is essential so you can improve customer experience and measure how you’re tracking towards your KPIs. Product expert Corinna Stukan recently spoke at a Brainmates Product Meetup to share tips on product analytics.

Data Visualization 52

Data Visualization Analytic Tools Product Research Customer Feedback 52

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. It’s easier to build trust when you open the black box – show the quality, the source and diversity of the data, and the rationale of the model. They all report up together. Fergal: Got it.

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Research Software Feedback Software Reporting Tools User Testing 245

Revulytics

SEPTEMBER 6, 2019

Despite the countless hours and millions of dollars poured into user surveys and home-grown analytics, too many companies struggle to capture and analyze the “voice of the customer,” which leads them to zero in on insights that too often miss the mark. Replace Guesswork With Insights. So what exactly is software usage analytics?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 69

Mixpanel

DECEMBER 6, 2021

We spoke to him about how OneSignal-Mixpanel customers he’s worked with use product analytics to unleash the power of relevancy in their user messaging and what it’s meant for their growth and customer experience development. Tell us about user messaging and how product analytics can inform strategies and deployments with it.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Data Visualization 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

Gainsight

NOVEMBER 10, 2021

Within a product-led growth strategy, you use your product as the fundamental tool to acquire new customers, retain users, and grow. One Gartner report found 80% of IT companies will adjust their mission to account for product-centered models in the next three years. . Back your product roadmap with data.

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Feedback Software Blog Product Research Reporting Tools 52

DISQO

AUGUST 2, 2017

Most product managers do some combination of each, and new data sheds light onto why. In a world in which every single feature idea undergoes some validation exercise before being added to the roadmap, you would expect somewhere near a 1:1 relationship between frequency of code releases and experiments.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

DISQO

AUGUST 2, 2017

Most product managers do some combination of each, and new data sheds light onto why. In a world in which every single feature idea undergoes some validation exercise before being added to the roadmap, you would expect somewhere near a 1:1 relationship between frequency of code releases and experiments.

Product Research 40

Product Research Customer Experience User Testing Reporting Tools 40

Andrew Chen

NOVEMBER 1, 2018

This includes CEOs/founders, VPs, PMs, marketing folks, data science, engineers, and so on. How do you predict the future? If you’re following all of this, it’s already a pretty profound insight. It’s hard to predict the future. It’s hard to be predictive. Perhaps it’ll even collapse.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

The Product Coalition

MAY 25, 2018

The replay of the webinar is now on Youtube available: [link] Download the ’Scrum Anti-Patterns Guide’ for Free The ’ Scrum Anti-Patterns Guide ’ is another free ebook from the Hands-On Agile series of practical guides from the trenches. Authorizing our newsletter service provider ConvertKit to process your data to deliver newsletters.

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Userzoom

DECEMBER 4, 2019

Involving research as early as possible is integral to the success of a product, it allows user insight to guide the process before any heavy investment is made into the development of certain products or features. For me it is crucial to be part of the roadmap creation when developing the UX strategy. Lucía Martin Garcia , Sr.

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User Testing Product Research Research Software Customer Feedback 116