Alchemer Mobile

MAY 7, 2020

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Alchemer Mobile

DECEMBER 16, 2020

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. While we saw DAU stay consistent for traditional banking apps this year, DAU spiked for budgeting apps, insurance companies, credit score apps, and other mobile-first brands in the finance category.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, it can unlock valuable insights from data, facilitating better decision-making and enhancing overall performance.

Generative AI 110

Generative AI Data Visualization Reporting Tools Research Software 110

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next.

Finance 147

Finance Feedback Software User Testing Research Software 147

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! We wanted to know: Are customers happier in the summer? When’s the best time to solicit feedback? Media/Entertainment.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. 2021 Engagement Benchmarks for Finance Apps. Shifts in Consumer Emotion.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Business Services category. Below is a summary of our research specifically on Business Services apps.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

The Product Coalition

JUNE 22, 2023

In this next phase of modern commerce, deeper and more seamless interconnections are being pursued to further optimize consumer experience. The consumer is motivating all of this. The modern consumer journey deconstructs the niceties of traditional containment within the merchant’s own store. A little scary.)

Finance 110

Finance Banking User Testing Onboarding KPIs 110

Product Management Unpacked

MARCH 26, 2020

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done survey is a great process to help you find out what your customers’ desired outcomes are, so you can make tangible improvements to your product that customers will find helpful. TL;DR JTBD surveys identify unmet customer needs and satisfaction, guiding product improvement and increasing customer happiness.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing.

Finance 147

Finance Travel Research Software User Testing 147

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Mind the Product

FEBRUARY 28, 2019

I believe that predictive analytics is poised to enable businesses in ways we didn’t think were possible several years ago. And we’re starting to see applications being deployed in Healthcare, Manufacturing, Finance, and Retail. Empowering a Team through Prediction, Distribution, and Action. That is a clear $1.5

Data Visualization 94

Data Visualization Analytic Tools User Testing Customer Feedback 94

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. However, having convenient access to our finances at our fingertips doesn’t come without unique challenges. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

The Product Coalition

NOVEMBER 23, 2023

Companies that integrate digital health platforms into their service framework can use facilities such as doctor-patient video conferencing, telehealth services, diagnostic lab integration, remote patient monitoring, e-pharmacy, and many other virtual health possibilities. Major hurdles in Digital Health 1.

Research Software 110

Research Software Analytic Tools Reporting Tools Data Visualization 110

Reveal

JANUARY 11, 2022

Reveal Embedded Analytics. More and more businesses in all different industries globally are starting to adopt the power of data to accelerate their time to insights, improve business performance and enhance data-driven decision-making. This is where analytical applications come into play.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Reveal

OCTOBER 29, 2021

Reveal Embedded Analytics. Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Chartio reported that 280,000 users have created 10.5 So, what about their customers?

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In step 3, you need to define your target audience and create user personas.

User Testing 95

User Testing Product Research Feedback Software Customer Feedback 95

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important. Do people love this thing?

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. Data Richness: A wealth of data opens doors to training bespoke models. Data Richness: A wealth of data opens doors to training bespoke models.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Reporting Tools Research Software 126

Mixpanel

MAY 12, 2023

Data has become the heartbeat of modern businesses. From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. But with so many data sources, channels, and tools, how can you ensure that you’re making the right decisions? Why Mixpanel?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences.

Artificial Inteligence 138

Artificial Inteligence Reporting Tools Feedback Software Research Software 138

The Product Coalition

MARCH 25, 2022

People quickly went digital and understood that finances don’t always require personal presence. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. The pandemic has also influenced the situation in fintech.

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

Data Visualization 65

Data Visualization Research Software Analytic Tools Customer Experience 65

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. But there are two significant drawbacks to BI.

Data Visualization 111

Data Visualization Analytic Tools Differentiation User Testing 111

Atlassian

JANUARY 27, 2022

So Atlassian IT, together with its HR, Legal, Finance, and Tax teams, launched the Compensation Estimator, an employee self-service tool that calculates an individual employee’s estimated compensation based on differences between their current and intended locations. Why do we need a compensation estimator? Related Article.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Businesses can focus on UX/UI testing for accessibility. Therefore, forewarned is forearmed.

Weak Development Team 172

Weak Development Team UX User Testing Technical Review 172

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Shifts in Consumer Emotion.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive. What is Product-Market fit?

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. This quarter, you’re tasked with improving user retention in the first 7 days, by 15%. You need more data: What’s the baseline for improvement? A lofty goal!

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Userzoom

MAY 28, 2020

User research is a vital part of product design, but who is best to conduct this research and testing? Or should it be in-house researchers and designers who may be biased towards your own solutions, but can champion the users’ voices day-in day-out? When is outsourcing research a viable option?

User Testing 90

User Testing Research Software Product Research Customer Feedback 90

Usersnap

OCTOBER 22, 2023

In the bustling streets of the digital landscape, customer engagement isn’t just a mere handshake; it’s a warm hug that leaves an everlasting impression. The magic key can lead you to the treasure chest of conversions and a community of jubilant customers. 5 essential customer engagement strategies for customer support 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Intercom, Inc.

SEPTEMBER 21, 2022

Because of the limited scale any business could operate in – a scale which was literally dictated by their location – it was relatively easy for them to build personal relationships with customers. And with that explosion in addressable market came an explosion in customer service requests.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245