Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. The power dynamic has flipped from vendors to customers. Customer success is a team effort, more Avengers than Batman.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. Data Richness: A wealth of data opens doors to training bespoke models. Data Richness: A wealth of data opens doors to training bespoke models.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive. What is Product-Market fit?

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

The Product Coalition

MARCH 25, 2022

People quickly went digital and understood that finances don’t always require personal presence. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. The pandemic has also influenced the situation in fintech.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

MAY 5, 2022

They make their users’ lives better in some way and they do it better than anyone else. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. In both instances, users gave feedback directly to my teams in real-time.

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User Testing Feedback Software Research Software Product Research 134

Userpilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

Feedback Software 105

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 105

Userpilot

JUNE 8, 2021

Including several advanced tools to create roadmaps, collaborate, manage projects, track deadlines, and gather feedback. Your product management software should streamline the process of prototyping and optimizing UX, monitoring user interactions. Typeform and Feedier let you create engaging surveys and feedback forms.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

AUGUST 6, 2020

This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession. Executive teams recognize the critical role product and road mapping can play in the overall customer experience.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mironov Consulting

JANUARY 24, 2024

  Do Sales, Marketing, Finance, HR, Engineering, and Product know/have what they need to support the plan?    Because we can’t generically prioritize work, validate potential improvements with all audiences, or assume that every customer segments will value benefits similarly.   Stymied. 

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? At the same time, sales teams are incentivized to over-promise on product capabilities to land large customers.

User Testing 45

User Testing Enterprise Technical Review Feedback Software 45

Department of Product

NOVEMBER 16, 2023

Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. All of these new AI-powered features, though, make the same assumption: that users want to use standalone conversational interfaces embedded directly into products. Transaction revenue grew 7.2%

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Product Innovation Educators

MAY 8, 2023

It was a good ceremony :) We are going to learn what has made Hershey an outstanding innovator, gaining insights that might help you and your organization. You get a lot of feedback from PDMA. Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. They do a site visit.

User Testing 110

User Testing Data Visualization Customer Experience Feedback Software 110

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? At the same time, sales teams are incentivized to over-promise on product capabilities to land large customers.

User Testing 40

User Testing Enterprise Technical Review Feedback Software 40

Roy Madden

MARCH 22, 2022

In this article, we’ll show you how to use Leo to: Monitor critical vulnerabilities and zero-days Research the behavior of specific threat actors and malware families Understand the threat landscape around your industry Track niche cybersecurity topics. Research the behavior of specific threat actors and malware families. Learn more.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Leo to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities. Manually tracking consumer behaviors often feels like searching for a needle in a haystack. Start free trial.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. 38% of large enterprises plan to spend over $1 million on digital initiatives in 2022.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Mironov Consulting

AUGUST 29, 2023

Imagine we’re a SaaS company selling logistics software that helps companies track their shipments, warehouse inventory, goods reordering, and time-versus-shipping-cost analytics.  Our  Our customers are logistics companies, ecommerce players, and physical goods manufacturers.  But

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Gainsight

SEPTEMBER 29, 2021

If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. Businesses are looking for a particular background in analytics or technology, which is understandable. The truth is, right now, customer success is a new and evolving industry.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Feedback Software 59

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Your users will thank you one day. Melissa Perri – Speaker, consultant, and teacher in Product Management.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Feedly AI to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities Start free trial Before we look at those four examples, let’s start with a short overview of how Feedly AI works.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Four years later, and as the company moves decidedly upmarket with their customer base, it’s adapting its sales cycles to cater for bigger clients.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The expertise of our team lies in creating visually stunning website design and digital products.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

MAY 9, 2023

Blockchain technology has been a game-changer in the field of finance and business. For example, you can use blockchain to improve supply chain management, simplify the settlement process for securities trading, or enhance customer loyalty programs.

User Testing 118

User Testing Data Visualization Product Research Finance 118

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). Infrastructure as a Service (IaaS). Each cloud service model provides a different level of control that translates to varying levels of responsibility on you. Cloud service model.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

MAY 28, 2021

That’s why Userpilot has subjected itself to a stringent data security audit by an independent auditor. Needless to say – we process a lot of user data and take the matters of data security extremely seriously. SOC 2 defines criteria for how service providers should manage the data of their customers.

Reporting Tools 72

Reporting Tools Information Data Visualization Certifications 72

Intercom, Inc.

NOVEMBER 14, 2018

But today, the underlying backbone of all of it is the right data. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them. As a sales rep, you need to be comfortable understanding the data behind your pipeline.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. Let’s dig in! Get a demo.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

MAY 5, 2021

Basically, anytime data passes between people and/or systems, a workflow is created. The same can be said about the paths that users take to convert into paying customers. You also have to be aware of the solutions that fit smaller companies vs more mature products. These workflows are designed to lead users to the “Aha!

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Gainsight

NOVEMBER 2, 2022

This article was authored by Sheryl Estrada , Senior Reporter at Fortune, and originally published in CFO Daily. . who shared their perspectives as finance chiefs. who shared their perspectives as finance chiefs. Some emerging KPIs Schrage noted include employee experience, customer experience, and customer lifetime value.

Reporting Tools 52

Reporting Tools Research Software KPI User Testing 52

The Product Coalition

DECEMBER 2, 2018

Vishal Soni Enterprise mobile apps have moved from ‘nice to have’ to ‘mission critical’ tools for many organisations in the recent times. A recent study has found that demand for custom apps that allows employees to be more productive is on the rise. Involve ends users upfront’?—?check, Analytics?—?Measuring

Product Research 60

Product Research Analytic Tools Feedback Software Research Software 60

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. And working at G2, she has access to a lot of data about what people are looking for.

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Feedback Software Research Software Reporting Tools Software Review 118