Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Informing our approach to the market. This final assumption in particular was no longer true or useful.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Guy

JANUARY 5, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. So you need to find the tool that works for your unique goals and needs. As it provides basic tools to create surveys and distribute them across multiple channels.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

The Product Guy

FEBRUARY 18, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Mixpanel

MAY 3, 2019

Digital Authority Partners helps leading healthcare organizations implement an analytics-driven culture and lends their thoughts on the metrics you should be measuring to better understand engagement on your healthcare app or site. The answer is analytics. And they want it to be easy, seamless, and useful.

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 99

Mixpanel

NOVEMBER 8, 2022

Today’s rising borrowing costs and dipping public markets are putting a squeeze on startup fundraising. In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. But it can be hard to know which product metrics or data, specifically, matter most when pitching for your fundraise.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Userpilot

MAY 27, 2025

Strategic growth experience: Demonstrated ability to drive the growth of a consumer product, with a focus on increasing engagement, retention, activation, and creating growth loops in the product. Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. Get the report now. What is a “great” user acquisition rate for our product? What should our marketing performance goals be? Check out the report now to begin charting your course.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

JUNE 1, 2020

We love talking about data. As product people, it’s our bread and butter. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. Don’t believe us?

Data Visualization 84

Data Visualization Product Management Product Manager User Testing 84

The Product Guy

FEBRUARY 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Product Management University

SEPTEMBER 20, 2017

Your product planning and development priorities should be heavily weighted toward helping customers integrate disparate business functions with your products. Get yourself into a predictable regimen of delivering solutions by using a consistent process across all product lines. Think Solutions Instead of Products.

Data Visualization 100

Data Visualization Product Management Product Manager Healthcare 100

Userpilot

JUNE 27, 2024

Additionally, you should consider obtaining relevant certifications, such as Certified Product Manager (CPM) and Certified Product Marketing Manager (CPPM). These come in handy for moving to senior product management roles. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Product Management University

APRIL 17, 2024

If you want to create a revenue plan with sales that gives you a more realistic chance of hitting your revenue targets, give some thought to a broader market strategy where each product plays a role versus a marketing plan for each product. If you’re in product marketing, you know all too well how this works.

Reporting Tools 147

Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Product Talk

MARCH 3, 2021

What are the things you desire that aren’t really needs, but you’re really glad that there’s somebody out there servicing those opportunities? You’re not going to get statistically significant data. And those guidelines apply—I have clients that are working with airlines and hotels and healthcare providers.

Product Research 230

Product Research User Testing User Friction Research Software 230

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research User Testing Analytic Tools 116

Arkenea

FEBRUARY 23, 2025

If the founder or product manager has a vision that is based on an interesting idea but isn’t based in data or evidence about what’s going on in the market, it’s probably doomed to fail. 5 Understand the users pain point and give the solution Abhiram Annangi , co-founder & data scientist at Bond.ai

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

The Product HQ

JUNE 1, 2024

AI product manager skills are a must-have for anyone looking for a rewarding career in AI product management. Every new product brings its own set of challenges. UX Cam shared data indicating that product managers spend as much as 52% of their time on unplanned activities.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

JUNE 26, 2024

Overall, becoming a growth product manager can help you earn $114K to $194K annually. Here’s a list of typical product management roles: Junior Growth Product Marketer : The focus at the very start is on gaining a deep understanding of growth metrics and strategies, acquisition channels, and different analytical tools.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 28, 2024

They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Research Software 52

Userpilot

JULY 14, 2024

They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Supplement your education with courses in user experience (UX) design , research methodologies, and data analysis. Book a demo to see it in action!

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Research Software 52

Userpilot

JUNE 12, 2024

Data is your best friend : To truly nail product growth , all your strategies need to be data-driven because the numbers don’t lie. This means growth managers must be incredibly adept at data handling, performance tracking , and analytics. Use all this information to prioritize proactive product improvements.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

This involves not only collecting feedback but also actively implementing changes based on that feedback to refine the product and meet user needs effectively. Looking into tools for product coordinators? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JUNE 27, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Mixpanel

MARCH 30, 2020

DonorDrive is at the forefront of making sure non-profit employees are able to “raise money and do good” via an app that easily creates events, automates donor communications, reports business analytics, and integrates with multiple online platforms. You can find Hope Gurion on Twitter , LinkedIn , and her personal website.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools Product Management 116

Userpilot

AUGUST 29, 2022

Read along to learn what customer training means, the best practices, and the tools you need to succeed. Customer training is the process of educating your customers on successfully using your product and achieving their goals with it. Mix it with visuals (videos, infographics, etc.). Increases engagement with your product.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JUNE 27, 2024

To progress, you demonstrate strong analytical skills, strategic thinking, and the ability to translate insights into actionable recommendations. Product Strategist : You will conduct in-depth market and competitive analyses, identify growth opportunities, and shape product strategy.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

FEBRUARY 12, 2024

This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively. I worked in healthcare technology at the time. Bring in the data. And if you are a product leader, you should share expectations for the product reviews you schedule.

Technical Review 147

Technical Review User Testing Product Research Customer Feedback 147

Userpilot

JUNE 12, 2024

Below, you’ll uncover best practices to help you become a geek: Deeply understand the market and customers : Conduct thorough market research , analyze competitor offerings, and engage with customers directly to gain insights into their needs, pain points, and desired solutions. Looking into tools for product strategists?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

OCTOBER 7, 2019

Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13