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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

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517: How to conduct an AI Design Sprint – with Mike Hyzy

Product Innovation Educators

Using a custom ChatGPT model combined with collaborative team workshops, product teams can rapidly move from initial customer insights to validated prototypes while incorporating strategic foresight and market analysis. Instead of focusing solely on today’s customer problems, product teams need to look 2-5 years into the future.

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The “.ai”s Don’t Have It: What Startups Are Getting Wrong with AI

Piyanka Jain

Stop trying to look like an AI startup and start to be one instead. It seems like every startup these days is slapping .ai The AI TrendTrap A startup rebrands as [Something].ai Its a tool. And tools only work when you know what youre building. These startups are missing how AI can be a real multiplier.

Startups 150
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Turning Metrics into Dollars: How to Turn Your Analytics Data into a Real Financial Model for your Startup

Speaker: Tristan Kromer, Lean Agile Coach, Kromatic

Early stage startups in particular may not need a four year business plan, but they need to start building out a model which will show how they can someday be profitable. You'll learn: How to turn basic dashboard metrics into a financial model. Sometimes that 0.1% increase isn't worth the engineering time we're spending!

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528: From startup founder to product success and why interacting with people is the big change – with Anya Cheng

Product Innovation Educators

How an AI-powered fashion startup achieved product-market fit Watch on YouTube TLDR In this episode, we’re joined by Anya Cheng, former product leader at Meta, eBay, McDonald’s, and Target, and current founder of the AI-powered fashion startup Taelor. ” The problem?

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Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

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Put Your Data to Work: The Complete Playbook

An interactive guide filled with the tools to turn your data into a competitive advantage. What do startups and Fortune 500 companies have in common? They rely on data to power products, business insights, and marketing strategy.

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The Secrets to Building Unique, Personalized Experiences For Your Customers

Speaker: Vivek Bedi, Author of "You: The Product," Entrepreneur, and Digital Leader

He will share insights he has learned from his successes and more importantly, his failures from his careers at big companies as well as startups. In this session, Vivek will discuss his insider secrets on how to build personalized experiences for different customers through his experimentations & own experiences.