Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

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Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

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Userpilot

MARCH 3, 2022

Careers in programming are a good springboard as are those in sales, customer service, or marketing. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Show off your Product Manager (technical) skills. “First of it would be your skillsets.

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Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

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Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

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Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

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Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Access to testing specialists has become limited due to these restrictions.

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Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

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The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. for instance, in terms of security, personal data storage, server requirements, etc. Insight #1. Challenge 2.

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Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields.

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Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. These experiences leading Customer Success gave me a lot of insight into the importance of CS operations to enable scale.

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The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

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Data Visualization Feedback Software Research Software User Testing 52

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

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Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

JULY 7, 2021

Over that time, we have become much more sophisticated in collecting and analysing sales data. Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. One proven sales playbook, system or process simply cannot fit all models.

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Research Software Technical Advisors Customer Experience Data Visualization 69

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

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Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. This issue is not uncommon as more and more companies face digital transformation and a subscription services market. Amy started as a hardware engineer.

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The Product HQ

JULY 1, 2024

Meanwhile, data from Comparably shows that an average senior product manager in the B2B vertical earns $120,000 , in the US. That said, many other industries that are utilizing IoT, such as the home services industry, do make use of B2B PMs. According to the data, the higher salaries are not in global brands but in tech companies.

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Userpilot

JANUARY 5, 2022

We work with hundreds of SaaS companies and are willing to share the insights from all those conversations with you. If you want good onboarding software, look for a tool that lets you build tooltips , modals , checklists , product tours , and help centers without requiring any code at all. Let’s get into it.

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Analytic Tools Software Review Data Visualization User Testing 52

Modus Create

MAY 11, 2020

However, this article is about opportunities and solutions, not about problems nor predictions. Here, in this two-part article series, you’ll find my thoughts about how the product community can help humanity, by sharing their experience in dealing with uncertainty, difficult decisions, emotions, and data. Second, Ego Sanitization.

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Technical Advisors User Testing Technical Review Feedback Software 56

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? Can you provide any interesting insights on being a female PM? And so the product perspective I really gave is: how can I bring this technical team to focus on and prioritize the right sets of problems that have the highest impact for users?

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Technical Review Technical Advisors Customer Experience User Testing 246

Mixpanel

MAY 5, 2021

He was the Director of Product at Slack, focused on growth in the freemium, self-service business. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Incompatibility. Tech costs.

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Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. “The customers and their needs are completely missing from the systems we use.

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eG Innovations

JULY 21, 2022

Peter has already written a summary blog of his “favorite” bits of data/results as a quick read available here: AVD – Azure Virtual Desktop – Usage Trends and Statistics. So, rather than presenting data, it took a very interactive discussion format. Where can I get technical details of real AVD deployments at scale?

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Reporting Tools Data Visualization Analytic Tools Technical Review 52

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately.

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UX Planet

MAY 15, 2025

Thats what led me to create the Human-Centered AI Product Framework a practical methodology for designing AI products that are not only technically sound, but intuitively useful and meaningfully human. Because if your AI system doesnt serve a real human needor if it confuses, alienates, or overpromisesits not truly human-centered.

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Modus Create

DECEMBER 10, 2024

This is because successful AI-led digital transformation goes beyond adopting the latest shiny tool. Below, eight leading industry leaders share their insights. While GenAI presents clear benefits for data analysis and document processing, its unpredictable nature requires strict guardrails. We expect this trend to hold in 2025.

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Reporting Tools Research Software Data Visualization Technical Advisors 40

People-First Product Leadership

APRIL 2, 2025

However, by reframing the challenge and bringing a collaborative, data-driven approach, it's possible to find solutions that work for everyone. Backed everything with data by involving Customer Success and Data Science to analyze feedback and trends. The key insight? This approach may have worked for them before.

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