Userpilot

JANUARY 14, 2023

Creating webinars and offering live training demos to help users tackle specific problems or use cases. Sharing industry-specific knowledge and offering support via active digital communities. Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers.

Customer Experience 96

Customer Experience Feedback Software Education Customer Feedback 96

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. To see how Userpilot can help you onboard and educate your customers, book the demo!

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Book a Userpilot demo to learn how Userpilot can help you learn more about your users and increase user loyalty. Not all touchpoints can be tracked by analytics.

Analytic Tools 91

Analytic Tools Research Software Feedback Software Data Visualization 91

Userpilot

JUNE 26, 2023

Book a demo to see how it can improve your customer feedback systems. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you. What is a good score depends on the product and industry, but aim for 30+. NPS dashboard in Userpilot.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

NOVEMBER 22, 2022

Start by engaging with your customer success team , customer support team, sales team, and UX design team to gather information and resources. You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. UX design team. What is a customer education strategy?

Education 90

Education User Testing Customer Feedback Customer Experience 90

Userpilot

JANUARY 29, 2023

Book a demo to learn how Userpilot’s effective features can improve your customer experience. Userpilot uses Product Adoption School to leverage customer industry knowledge. Get a Userpilot demo! Finally, embed the videos into your knowledge base for easy user access. What is product experience in SaaS?

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Data Visualization 97

Userpilot

NOVEMBER 27, 2023

A good SaaS churn rate varies by industry and growth stage, but generally, a 5%-7% annual churn is acceptable for established companies. Offer in-app self-support and enable customers to troubleshoot and resolve their problems quickly. Book a demo with our team to see how we can help you retain more customers.

Product Research 79

Product Research Data Visualization Feedback Software Analytic Tools 79

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Legacy Infrastructure.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Userpilot

MAY 26, 2022

Get a Userpilot demo and try them all! The way your users engage with your product depends on their industry and role. Self-service. And there's no need to make them wait because it's easy to build self-service solutions which offer contextual and timely support. Personalized education paths.

Feedback Software 93

Feedback Software Analytic Tools Research Software Education 93

Userpilot

FEBRUARY 3, 2023

Have your customer success team conduct webinars where they answer customer questions, educate customers on industry trends, and cultivate more personal relationships as a result. Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need.

Onboarding KPIs 96

Onboarding KPIs Customer Experience User Testing Customer Feedback 96

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Embedded Analytics 89

Userpilot

APRIL 29, 2022

A good onboarding specialist not only deeply understands the technical side of the product but also poses decent industry knowledge to provide key pointers and contextual help for customers. industry benchmark. I can’t solve my task and download the report. Mixpanel — for customer insights and analytics.

Feedback Software 87

Feedback Software Analytic Tools Data Visualization Reporting Tools 87

Userpilot

OCTOBER 8, 2021

Self-service product adoption: Customers can start using your product at their own pace, in their own way, without needing to be rushed by your sales team. It's difficult to do that without a repository of analytics data that shows you what your customers want and how they behave inside your product. Source: Amplitude.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93

Userpilot

JUNE 2, 2022

In addition, Slack uses conversational language instead of industry jargon, making it easier for users to understand the questions asked and provide valuable feedback. But Jira embeds a quick feedback question in the notification, asking users to rate their experience with a feature they just used.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 110

Feedback Software UX User Testing Embedded Analytics 110

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 95

Feedback Software Data Visualization Embedded Analytics User Testing 95

Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Userpilot is an alternative product adoption platform with better analytics and feedback features. The relevant features include: Management dashboards.

Data Visualization 88

Data Visualization Embedded Analytics Analytic Tools Feedback Software 88

Userpilot

NOVEMBER 29, 2023

Heatmaps revolutionized product analytics when they first came to the scene. But product teams have much more advanced analytics at their disposal. Book a Userpilot demo to understand user behavior and build more user-friendly user experiences. Heatmap report providing just per-page information. What is a heatmap?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Embedded Analytics 83

Userpilot

APRIL 21, 2024

Userpilot also offers solutions for user onboarding and product analytics as well. Qualaroo : Focused on user research , Qualaroo is a survey-design platform for collecting and segmenting feedback, performing analysis, and viewing results in the form of dashboards. Plus, it provides in-depth reporting and survey segmentation.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. Add self-service support and use AI to show learning modules based on user needs and segmentation. AI tools are a must in customer service.

Artificial Inteligence 95

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 95

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. Social media posts.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. Let the reviews (below) and a demo trial convince you. Checklists.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Education 96

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. Create an on-demand resource center with Userpilot.

Customer Experience 93

Customer Experience B2B User Testing Customer Feedback 93

Userpilot

OCTOBER 30, 2023

Pair free trials with product demos. Identify and reduce friction with funnel reports. Offer self-service support with knowledge base to improve your repeat customer rate. Improve customer service with live chat. Modal inviting users to a product demo. Boost word-of-mouth marketing and online referrals.

Feedback Software 84

Feedback Software Analytic Tools Customer Feedback Customer Experience 84

Userpilot

OCTOBER 15, 2020

SEO content > relevant lead magnet > nurturing email workflow > demo call) and tactics to execute it. So – first of all: Analyze your ideal user persona(s): their role, demographic characteristics, company type and size, industry, main pain point, use case etc. You have a clear strategy how to do it (e.g.

Onboarding KPIs 74

Onboarding KPIs Strategy Customer Experience User Testing 74

Userpilot

FEBRUARY 9, 2023

PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. PLG businesses also achieve lower customer acquisition costs by leveraging organic acquisition channels like WOM marketing while sales teams can focus on high-value deals. Book the demo!

Onboarding KPIs 96

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 96

Userpilot

APRIL 27, 2023

Book a demo to learn more! GET A DEMO 14 Day Trial No Credit Card Required What is Net Promoter Score (NPS)? GET A DEMO 14 Day Trial No Credit Card Required Why is Net Promoter Score important? NPS dashboard in Userpilot. Here’s the 2023 average NPS score by industry: NPS average by industry.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 But many customers are dissatisfied with service bots. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MAY 3, 2023

However, users have reported frequent bugs. There are a number of UX patterns to create targeted experiences and the user-friendly UI ensures a shallow learning curve. Book a demo to see it in action. Book a Userpilot demo 14 Day Trial No Credit Card Required What is UserGuiding? Get a Userpilot demo here!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 12, 2022

There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides. Product demos and webinars for brand awareness and educational content. Product demos and webinars.

Analytic Tools 93

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 93

Userpilot

MAY 4, 2023

Book a demo today to learn more. Book a Userpilot demo 14 Day Trial No Credit Card Required What is UserGuiding? UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. Get a Userpilot demo here!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 11, 2022

Pendo and Whatfix are both user onboarding, user analytics, and user feedback tools that are widely used by SaaS companies but each has its advantages and disadvantages at the same time. However, Pendo’s strongest side is its user analytics and its free plan is very limited with a lot of basic features missing. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2023

Whether you are primarily seeking to enhance your user onboarding , product analytics, collect user feedback, or NPS, you will find the information you need to determine if UserGuiding, ProductFruits, or Userpilot is the most suitable option for your requirements. Book a demo to learn more! Book a demo now! Book a demo now!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 28, 2023

HubSpot surveys require a paid subscription to the Service Hub, starting from $450/month for the Professional plan. While HubSpot surveys have strengths such as an intuitive UI and feedback analytics , they also have limitations in terms of limited customization, basic segmentation, and lack of qualitative response tagging for NPS.

Product Research 84

Product Research Data Visualization Software Review Feedback Software 84

Userpilot

MAY 8, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! Book a demo to learn more! Book a demo now 14 Day Trial No Credit Card Required What is UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 16, 2023

Elements such as demo videos, interface screenshots, and chatbots are commonly found on landing pages as well. Key elements on SaaS landing pages Since every SaaS business is different, it should come as no surprise that every SaaS landing page is different too. Demo video. Asana Asana landing page. Miro Miro landing page.

Feedback Software 88

Feedback Software Reporting Tools Embedded Analytics User Friction 88

Userpilot

DECEMBER 11, 2022

Host webinars and deploy interactive product demos to boost customers’ knowledge of your product and how it aids their JTBD. Book a demo today to learn how! The product-led strategy depends on the product as the driver of business growth. Userpilot demo offer. Empower your customer with self-service portals.

B2B 95

B2B Feedback Software Product Marketing Customer Experience 95