UX Planet

AUGUST 12, 2024

While I am not an expert in video production or skilled in this area, I have learned to quickly and easily make these demo videos with minimal resources and time. By carefully crafting your script, you can communicate your message clearly and effectively. Many people have been asking me how I create these videos.

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Demo Customer Experience User Testing Weak Development Team 98

Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. The message feels careless, and the customer loses trust. Book a demo to discover how Userpilot can help your product team unify and track their metrics in one place effectively.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 12, 2024

Workflow-based navigation : Creates a linear path for users to complete tasks or processes, suitable for applications with standardized processes. Spotlight pattern : Highlights parts of the UI to focus user attention, used during onboarding or feature introduction. ClickUp’s vertical menu.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Intercom – best chatbot tool for in-app messaging.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. Book a demo now to learn more. What is user experience analytics?

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Alchemer Mobile

NOVEMBER 22, 2022

Apps that are not user-friendly have no place in the fiercely competitive app market. Distracting in-app messages. In-app messages are definitely valuable tools in the hands of the app developers to enhance their CX , especially when asking for feedback, but the timing of the in-app message is critical. Easy, right?

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

Userpilot

AUGUST 17, 2024

It also improved communication with users, who appreciated the in-app release notes and updates. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo ! They had to leave the app and use email, which was inconvenient and led to poor user experience.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

OCTOBER 28, 2024

Today’s users are everywhere – sliding into DMs, firing off emails, jumping on live chat, or even picking up the good old phone. An omnichannel user engagement strategy unifies all of these channels. It involves delivering consistent messaging across all channels. Asana’s in-app onboarding flow.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. HelpBar: Enables quick access to tours, surveys , and help articles for users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

NOVEMBER 5, 2018

And today, there’s one channel where more potential customers are than any place else: messaging and live chat. And because we talk to people via messaging all day, we’ve now come to expect to be able to talk to businesses that way too. 53% of buyers are more likely to buy from a business they can message”. What is live chat?

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Alchemer Mobile

MAY 17, 2022

Customer experience: It is important that customers have a way to easily contact you when they are experiencing an issue or need a quick response. Message centers do exactly that by providing a two-way channel where customers can relay feedback, while giving you the opportunity to respond directly.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Take Stock at the End of the Sprint. Thank you for that.

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Weak Development Team Development Software Review Technical Review 373

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. Heres how Gymshark motivates its users by educating them with fitness tips. Create communities to engage mobile users. That visibility drives new users. Message Content Testing. Key Features: UI testing.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Intercom, Inc.

JANUARY 25, 2022

Integrations like the Intercom integration with HubSpot empower these teams to use data from live chat and messaging, smart workflows, and business intelligence to anticipate prospect and customer needs. . Provide sales teams access to key HubSpot lead data directly from Intercom messages. Improve lead routing and time to close.

Research Software 216

Research Software User Testing Artificial Inteligence Data Visualization 216

Userpilot

APRIL 16, 2025

For example, after an NPS survey , you can trigger an in-app message for promoters and encourage them to leave a public rating. Improve app performance Your app's performance (its speed, stability, and responsiveness) directly impacts its user experience , which, in turn, impacts your conversion rate.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Everythings optimized for mobile, so your onboarding experience feels native from the start. User onboarding on mobile doesn’t need to be complex or code-heavy. Why choose Userpilot for mobile onboarding?

Data Visualization 66

Data Visualization Analytic Tools Feedback Software User Testing 66

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Carousels are multi-step screens that introduce features and walk users through key actions. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Multi-screen walkthroughs that users can swipe through.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

The Product Guy

SEPTEMBER 25, 2017

My Polish teammates and I communicated through email and skype messages constantly, so initially, there never felt like a real need for a standup. Product demos were starting to happen nearly daily (instead of once or twice a week, previously) which led to greater transparency and greater shared ownership in our product development process.

Product Management 277

Product Management Product Manager Technical Review Management 277

Userpilot

MAY 17, 2025

Build a Localized Mobile Experience with Userpilot Get a Demo 14 Day Trial No Credit Card Required 7 Best practices for mobile app localization Ready to start localizing your app? This section will cover best practices to create a truly native experience for your global users. And if the notification is in English?

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. You have to: Maintain consistent user experiences. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 17, 2025

The 3 building blocks of a great mobile app onboarding flow Creating a user onboarding flow is not just about explaining how your app works. It is about helping mobile app users experience value as quickly and smoothly as possible Key components of mobile onboarding. Create native tooltips to guide your users with Userpilot.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Userpilot

AUGUST 26, 2024

Results : Userpilot improved customer engagement in just a week, with in-app messages significantly outperforming email. It provided better control over user experience and increased user engagement with NPS surveys. Book the demo! Customers respond better to announcements delivered via in-app messages than emails.

Feedback Software 104

Feedback Software User Testing Customer Communications Software Review 104

Userpilot

MARCH 30, 2025

Set up a framework to ensure repeated user engagement Finally, it’s time to create a framework that keeps your app users returning. To effectively keep users engaged and boost retention, your strategy must include various techniques. To begin, segment users based on demographics, behavior, and preferences.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

MARCH 21, 2025

Mobile app optimization is the process of improving an apps performance, usability, and engagement to keep users active and reduce churn. It ensures faster load times, intuitive navigation, and a smooth user experience. Optimize Your Mobile App with Userpilot Get a Demo 14 Day Trial No Credit Card Required 2.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Example Websites: Notion Figma 2.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Trigger personalized in-app messages. Automatic data capture in Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

JULY 8, 2024

The purchase-stage touchpoints include free trials, demos , pricing and comparison pages, and customer testimonials. After the customers buy the product, the role of the touchpoints is to support customers and provide a positive experience. Book Userpilot demo! Looking to optimize your customer journey touchpoints?

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

MARCH 30, 2025

For instance, Instagram has simple yet highly engaging features, such as endless scrolling, user-generated content, and consistent visual appeal, which is why it succeeded compared to apps like MySpace or Friendster. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Mind the Product

FEBRUARY 12, 2020

This sometimes can happen unknowingly, for example when product managers always take on the role of presenting to executives, leading meetings, giving demos, or announcing results. Instead, in my experience, product managers can build trust by allowing others to present results, demo to executives, and share in the glory of a job well done.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

Userpilot

JUNE 11, 2024

Each example will showcase the smart ways interaction designers are pushing the boundaries of user interaction and the lessons that can help you deliver engaging user experiences. Asana makes user interactions fun with gamification. Cognito simplifies the user experience with animation. Get started today!

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Research Software 100

Userpilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? Start Tracking Your App Engagement Metrics Today!

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

DECEMBER 22, 2023

TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Get the demo to see how!

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Want to take product management to the next level?

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

AUGUST 2, 2024

Traditional (Sales-Led) GTM: Conversion drivers : PLG relies on the product itself (free versions, trials, user experience ), while the traditional go-to-market focuses on outbound sales and marketing efforts to push prospects down the buying process. Use product data to tailor sales interactions across the customer journey.

Feedback Software 105

Feedback Software Customer Experience Reporting Tools Product Research 105