The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Ronke PM

FEBRUARY 26, 2023

It is an honor to come to work and shape your customers' lives, direct reports, multi-disciplinary partners, and leaders. Hire from diverse communities so your teams and organization can represent your customer segments. Therefore, product managers must be empathetic, diligent, and proactive in meeting customers' needs.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. Industry trends are accelerating. We take care of our team.

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They serve varied levels of every industry, from commercial contractors across their enterprise.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. I stepped up to provide the necessary guidance for our departmental teams to answer skyrocketing demands for online products.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Measure from Day One.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. trillion to $4.4

Generative AI 110

Generative AI Customer Communications Technical Review Reporting Tools 110

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mironov Consulting

FEBRUARY 9, 2023

 That the occasional response comes long after their urgent situation has resolved itself via lost deals or workaround solutions, with a less-than-helpful “not now” or “need more information” or “we’re sorry.  This

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of?

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. Ashley in Ghana with the team at mPharma. Amplitude : Do you see yourself in the VC space for a long time?

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. But at Cambia, Max says, the focus became finding ways to bring people’s ideas to life.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. But at Cambia, Max says, the focus became finding ways to bring people’s ideas to life.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. But at Cambia, Max says, the focus became finding ways to bring people’s ideas to life.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. Some UX agencies in San Francisco have real industry legends running them and can present hilariously prestigious clients. I’m going to talk about choosing a team that will deliver you a great digital product experience. Humility versus awards.

UX 65

UX User Testing Technical Review Development Team Review 65

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. What follows is a lightly edited transcript of the event.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118