Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Pragmatic Marketing

NOVEMBER 21, 2018

In last week’s webinar with Pragmatic Marketing , Centercode CEO Luke Freiler shared Beta Testing tips for product managers so they can, even with limited time and resources, leverage turnkey Customer Validation assets. According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

UserVoice

JUNE 18, 2018

There will be plenty of leaders at your level (sales, support, success, marketing, etc.) And this requires that we understand, even to a facile level, the different goals and motivations that other people and teams in the organization might have.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It’s unlikely that you’d be able to continue with the same strategic decisions and win.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Mixpanel

NOVEMBER 8, 2022

Today’s rising borrowing costs and dipping public markets are putting a squeeze on startup fundraising. In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. ” Zach Berger, Technology Investor at Bain Capital. ” Janelle Teng, VP at Bessemer Venture Partners.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Ronke PM

FEBRUARY 26, 2023

It is an honor to come to work and shape your customers' lives, direct reports, multi-disciplinary partners, and leaders. Hire from diverse communities so your teams and organization can represent your customer segments. Use your position to lift others up as others have done for you. Always say thank you.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Jared Spool’s excoriation of the use of NPS by marketing departments had struck a chord earlier in the week. So I’m going to talk about Product-Market Fit. How are you?

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. Feedly is uniquely positioned to seize this opportunity. WHY FEEDLY?

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

PMLesson's Ace the PM Interview

JULY 12, 2022

Do whatever research it takes to find their real name and always use that instead of generic openers like “Dear Hiring Manager” Open with a paragraph that demonstrates a connection between you and the company, your interest in the position, and how you're qualified.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They provide a real-time, web-based view of service data with respect to all trades, locations, and contractors.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Bryce York

NOVEMBER 27, 2016

Sean also popularized the term product/market fit and coined the term growth hacking. The days of traditional interruption marketing are dead. Universities mightn’t have noticed, but marketing success isn’t measured by impressions and exposure anymore. The biggest cost of an out of sync team – wasted effort.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70