ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. It is an exciting time for us at Intercom.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

Pragmatic Marketing

NOVEMBER 21, 2018

Still, the vast majority report that they’re short on time and in need of processes to make the most out of their efforts. According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. ” Zach Berger, Technology Investor at Bain Capital. Do people love this thing?

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a retention specialist. Entry-level positions might start around $22,529 , while mid-career professionals with 3-6 years of experience can earn closer to $37,175.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

Userpilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Entry-level positions might start around $22,529 , while mid-career professionals with 3-6 years of experience can earn closer to $37,175. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. Feedly is uniquely positioned to seize this opportunity. WHY FEEDLY?

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They provide a real-time, web-based view of service data with respect to all trades, locations, and contractors.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Ronke PM

FEBRUARY 26, 2023

It is an honor to come to work and shape your customers' lives, direct reports, multi-disciplinary partners, and leaders. Hire from diverse communities so your teams and organization can represent your customer segments. Use your position to lift others up as others have done for you. Always say thank you.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

PMLesson's Ace the PM Interview

JULY 12, 2022

Do whatever research it takes to find their real name and always use that instead of generic openers like “Dear Hiring Manager” Open with a paragraph that demonstrates a connection between you and the company, your interest in the position, and how you're qualified.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

UserVoice

JUNE 18, 2018

And this requires that we understand, even to a facile level, the different goals and motivations that other people and teams in the organization might have. Some of these are going to be obvious, based on the actual stated goals of the team or in some structured form like a compensation plan for Sales teams.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

Bryce York

NOVEMBER 27, 2016

” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Imagine you ask someone on your team to build an email campaign to promote a new feature. Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It’s unlikely that you’d be able to continue with the same strategic decisions and win. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile.

Strategy 228

Strategy Feedback Software Research Software Software Review 228