The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. Present the context and be specific on your needs and agree on an expected timeline. I am working on a fairly large scale project with my manager that touches multiple tech teams.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. We take care of our team. WHY FEEDLY? Massive opportunity. INTERESTED?

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. We presented via audio and slides on a web meeting. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

PMLesson's Ace the PM Interview

JULY 12, 2022

There are also some other simpler and more technical guidelines to follow: Include your contact information—your name, address, and phone number. You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. When tackling a technical design for a system, make sure you always understand the data models first.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Mironov Consulting

FEBRUARY 9, 2023

doesn’t change the fact that 275 of them will never make it into the product development queue. So each product manager will now spend 1120+ hours/week thoughtfully reviewing and prioritizing and responding to incoming requests.   And requesters really don’t just want any answer: they want a YES answer.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. So I went from running product to running product and development.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

JUNE 26, 2023

However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. The risk of falling behind is real.

Generative AI 110

Generative AI Customer Communications Technical Review Reporting Tools 110

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. We presented to the Benchmark partnership on April 12. That’s when we presented the deck below. This is what happened again with the Benchmark team. for our community.

Feedback Software 92

Feedback Software Software Review User Testing Development Team Review 92

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? In product development, the type of evidence we rely on to build our products can make or break our strategy. Are You Trapped in the Product Death Cycle?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? The steps include the following: Building your cross-functional team. Other methods?

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

PMLesson's Ace the PM Interview

JUNE 10, 2020

As Peter Thiel, founder of the data analytics company Palantir Technologies, once said, "'big data' really means 'dumb data.'" That is, until it's analyzed, organized, and presented by a data scientist. An effective data storyteller must have great communication, public speaking, presentation, and pedagogic (teaching) skills.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

ProductPlan

MARCH 7, 2019

One of the few times a product manager really gets to take center stage and show the fruits of their labor is when they’re presenting the product roadmap. Roadmap presentations are the culmination of weeks, months, or possibly years of work. That should shape what our presentations focus on and how we describe things.”

Roadmap 65

Roadmap Technical Review Development Team Review Presentation 65

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Illustrator.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. Some UX agencies in San Francisco have real industry legends running them and can present hilariously prestigious clients. I’m going to talk about choosing a team that will deliver you a great digital product experience. Humility versus awards.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. But remote work is here to stay, which means that teams must now focus on building those muscles.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Product Talk

FEBRUARY 10, 2021

Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. Let’s go ahead and dive in.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290