ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Do they want to use a different video technology than the one you prefer?

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

PMLesson's Ace the PM Interview

MAY 12, 2020

This is a generalization, so it won’t apply to every company or every team in a company, but it’s generally the right idea. Teams at startups are smaller, so you might be pulled to help in different departments. This allows you to develop skills you might not otherwise get to experience. Ask why the position is vacant.

Software Engineering 52

Software Engineering Software Review Research Software Engineering 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In each of these scenarios, some companies will quickly adapt to new trends and reconfigure their product offering to stay relevant. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, What’s fascinating is that often it’s not through lack of technical knowledge that new products struggle. For example, a big company will usually end up paying more for the same software due to “corporate requirements”.

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. When tackling a technical design for a system, make sure you always understand the data models first.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? In product development, the type of evidence we rely on to build our products can make or break our strategy. Are You Trapped in the Product Death Cycle?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Andrew Chen

SEPTEMBER 4, 2018

Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. Is there like a tipping point, you know, THIS is when you move? And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. Sonal: Totally. Jeff: Yeah.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. But remote work is here to stay, which means that teams must now focus on building those muscles.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40