Amplitude

JANUARY 23, 2018

As VP of Product at Amplitude, I get the opportunity to work with hundreds of different products teams every year?—?ranging ranging from startups with only a handful of engineers to large enterprises with thousands of PMs. Good product team, bad product team Click To Tweet. PM, Design and Engineering?—?are

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. Using the ‘Kernel’ from Richard Rumelt’s ‘Good Strategy/Bad Strategy’, specifically insights and developing a guiding policy allows you to enable your team and avoid micro-managing. Poor strategy is everywhere?—?you

Weak Development Team 126

Weak Development Team Product Strategy Strategy Product Research 126

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. So let's get to it!

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Coalition

OCTOBER 12, 2020

During this period, we went through different phases, which gave us several lessons that helped us identify our final vision to build an open-source data integration engine. Exploring 2 directions at a time, max We’re 5 people on our team, including 4 with an engineering background. This article lists these lessons.

Startups 150

Startups Analytic Tools User Testing User Friction 150

Userpilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Feedback Software 76

Feedback Software Analytic Tools User Testing Customer Feedback 76

Intercom, Inc.

MARCH 11, 2019

To move quickly towards a mission, the core attributes of product teams –strategy, design and engineering – need to be well aligned. I gave a talk at Building Intercom on alignment as a key quality of a great product team. Startups, they’re a bit crazy, right? Startups, they’re a bit crazy, right?

Weak Development Team 160

Weak Development Team User Testing Engineering Vision 160

NextBigWhat

SEPTEMBER 5, 2020

Very few days I sleep w/o the macabre thought that startups that haven’t PMF-ed are like a candle in a wind tunnel. A … 0/5 Startups die because of: – Fake Product-Market fit. – Slow product development. – lots of biz users than engineers. – Slow product development.

User Testing 123

User Testing Weak Development Team Product Marketing Marketing 123

Intercom, Inc.

APRIL 20, 2018

I came to Intercom from a company with a culture of heavyweight engineering processes. From an engineering perspective, it successfully kept you focused on coding. Processes have to serve the development of the product. No separate QA team. It was a well-oiled machine with battle-tested and often updated procedures.

Engineering 212

Engineering Weak Development Team Agile Consulting 212

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. It was a great experience working in an MNC that functions with the startup mindset. Product Management Journey?—?Developer

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

Intercom, Inc.

MAY 29, 2018

Those unfamiliar with what product engineers do could be forgiven for assuming that it’s all broadly the same job. The shift from one type of job to another has highlighted for me the stark differences between different engineering disciplines. Being a Consultant Engineer.

Consulting 169

Consulting Engineering Reporting Tools Weak Development Team 169

Intercom, Inc.

JUNE 15, 2022

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Managers oversee their team members’ work and career development.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

JANUARY 5, 2023

Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. Product dark periods are when a product team’s commitment and culture are tested. Developers will be knocking out cards. The dark periods are challenging.

Customer Experience 115

Customer Experience Weak Development Team User Testing Customer Feedback 115

The Product Coalition

SEPTEMBER 14, 2019

How NOT to manage a Startup As a product manager, I led 2 teams in my recent startup gig with a lot of uncertainty, distractions and constant changes that impacted the engineers. A startup that is trying to scale, there are good and bad times.

Startups 60

Startups Weak Development Team Vision Leadership 60

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? Given that we have finite engineering and product resources, what is the path forward?” Perhaps the sales team isn’t trained adequately.

Customer Experience 191

Customer Experience Onboarding KPIs User Testing Customer Feedback 191

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

svpg

JANUARY 11, 2016

I normally write about how to evolve your organization from a weak product org to a strong one. But in this article I want to talk about a pattern that I see in many companies that are actually doing really well, growing aggressively, yet they will sometimes, over time and unintentionally, replace their good behaviors with bad ones.

Weak Development Team 107

Weak Development Team Naming Branding Software Developers 107

Sachin Rekhi

JANUARY 22, 2016

One aspect of startups that the ecosystem is getting better at is designing our startups for learning from our customers to find product/market fit. But what I've found surprising is that these learnings haven't been readily applied to the development process and they definitely should be. What exactly do I mean by this?

Weak Development Team 60

Weak Development Team Development Startups User Testing 60

Lenny Rachitsky

APRIL 21, 2024

Brought to you by: • Paragon —Ship every SaaS integration your customers want • Lenny’s Talent Team —Hire the best product people. Mihika likens the role of a 0-to-1 team within a large company to that of Hestia in Greek mythology, who is the “keeper of the hearth.”

Vision 83

Vision Feedback Software Weak Development Team Customer Feedback 83

The Product Coalition

JULY 5, 2023

My mentor and I started in our usual spot, talking about startups and new products in the healthcare industry. What about a seed-stage startup? While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Or an entirely new product?”

Roadmap 133

Roadmap Product Research Weak Development Team Customer Experience 133

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. They relied on a great product, with a passionate userbase that helped kickstart an organic growth engine which sold the product for them. Yes, Slack started off with no sales team. What’s not to like?

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

JANUARY 14, 2020

Customer Success teams arise out of the need to provide high-touch guidance to your most valuable customers – without disrupting your Sales and Support teams. What we and our customers needed was a dedicated team – one that could jump on calls, assist with implementation, and spend time on complex problems. Can you help?”

User Testing 244

User Testing Weak Development Team Customer Experience Customer Feedback 244

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I was working with a bunch of different companies and teams of all different sizes. Laura: Exactly.

Weak Development Team 190

Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. A bad plan is better than no plan." Origin of Lean Thinking. Plans Matter.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

The Product Coalition

JANUARY 13, 2019

Great engineers leave when they are no longer excited by an opportunity. These engineers are in demand, they have other companies constantly knocking on their doors, pitching them exciting opportunities, as well as money, in an attempt to convince them to leave. Why should we care enough to make that our responsibility?

Engineering 134

Engineering Product Management Product Manager Customer Experience 134

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or  Per ticket.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. TL;DR An over-engineered product is more complex than it should be and it solves problems that don’t exist. Low feature adoption is one of the symptoms of over-engineering. Book the demo!

Feedback Software 87

Feedback Software Analytic Tools Research Software User Testing 87

The Product Coalition

OCTOBER 13, 2022

Credit: Austin Distel Startups reading the wrong resources waste months with the wrong methods. How to write a user interview: “Lean startups” chapter 2 only (Eric Ries) The second most important thing is to understand how to ask questions. Poor questions yield little value. ?? Time goes by, runway decreases.

User Testing 133

User Testing Books Product Marketing Marketing 133

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Involve them in strategy development, gather their input, and address their concerns. Continuous learning Stay ahead of the curve.

Enterprise 124

Enterprise Research Software Feedback Software Strategy 124

Product Innovation Educators

DECEMBER 18, 2023

In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups. Both at Flashpoint and at CDI, Merrick works with hundreds of founders and innovators and is developing the discipline of Deliberate Innovation.

Research Software 108

Research Software Weak Development Team Startups Books 108