Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. percent increase from 2021.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Userpilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

The Product Guy

FEBRUARY 26, 2019

Every product manager has made the mistake of thinking a perfect product roadmap would solve the problem in front of them. Every product manager has been there and thought “there’s got to be a better way – I just need a great product roadmap!”. Ah, of course, the product roadmap. And yet, you still need a product roadmap.

Roadmap 337

Roadmap Reporting Tools Data Visualization Feedback Software 337

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

Research Software 289

Research Software Feedback Software Product Research Data Visualization 289

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. 5:42] How do you use roadmaps?

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

The Product Coalition

NOVEMBER 12, 2024

How first principles can help you design product roadmaps from the ground up. Product roadmaps are no exception. Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for….

Roadmap 110

Roadmap Automotive Product Research Feedback Software 110

Alchemer Mobile

AUGUST 26, 2021

Your customers are already on their phones – meet them where they’re at through in-app feedback collection. This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. Why you should be collecting in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. This can make it challenging to help a development team improve.

Weak Development Team 373

Weak Development Team Development Software Review Technical Review 373

Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. Here’s how they work.

Feedback Software 223

Feedback Software Customer Experience Webinar User Testing 223

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding solution discovery: Provided in the problem statement Unique, small changes from initial solutions.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Alchemer Mobile

NOVEMBER 21, 2022

Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. In this post we are talking about all things mobile customer feedback: . The importance of gathering mobile customer feedback.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

JUNE 16, 2022

At the end of the day, many customers feel that providing feedback is simply too cumbersome, too time-consuming, and too difficult. For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

FEBRUARY 21, 2025

Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. What is the impact of negative feedback on customer lifetime value (LTV)? Bring all this feedback into your open text analysis tool to get a full picture of how your customers are feeling.

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

Alchemer Mobile

JULY 29, 2021

Product feedback is the ideal way to hear from specific customers and understand their needs before they move to one of your competitors. Proactively gathering feedback allows you to quickly identify and solve their pain points. Here’s how to better collect and act on product feedback from your customers.

Feedback Software 246

Feedback Software User Testing Customer Feedback Research Software 246

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

The Product Guy

FEBRUARY 20, 2025

Leadership or investors push for short-term wins that conflict with the roadmap. Customer feedback is overwhelming , making it hard to separate signal from noise. Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions. Frame data as a supporting tool , not the sole decision-maker.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

Productside

APRIL 2, 2025

Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. But instead of telling a clear, compelling story, they send out a spec or share a roadmap deckand hope it gets read. Example: Why: Remote teams waste time switching between disconnected tools.

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

Alchemer Mobile

MAY 10, 2022

From adding features to modifying the user interface, the directions you can take your mobile app are endless. The bandwidth of your development team, not so much. If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Alchemer Mobile

DECEMBER 22, 2020

While these technologies have become the norm, they weren’t always this way. As our technology has changed over the last year, so have our behaviors. One major entertainment network tags different pieces of content in their app so they can suggest new, personalized content based on previous consumer browsing behavior.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But don’t stop there.

Product Research 382

Product Research Feedback Software Research Software User Testing 382

UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. other than the objectives ?—?neither

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs 86

Onboarding KPIs Feedback Software Analytic Tools Research Software 86

Roman Pichler

JULY 8, 2024

To achieve this, perform a stakeholder analysis using a tool like the Power-Interest Grid shown in Figure 1. [2] The individuals whose buy-in to strategy and roadmap decisions is crucial are the players: They are interested in your product, as they, for example, will have to market and sell it.

Roadmap 266

Roadmap Product Strategy Strategy Weak Development Team 266

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 148

Feedback Software Reporting Tools Software Developers Software Development 148

Product Talk

MARCH 6, 2024

For today’s Tools of the Trade , we caught up with Leann Schneider , Product Manager at Plum. Teresa sat down with Leann to record a video so Leann could walk through what Pendo’s tool looks like and how it works. Welcome to the next edition of Tools of the Trade on Product Talk. I’m here today with Leann Schneider.

Feedback Software 302

Feedback Software User Testing Customer Feedback Customer Experience 302

Alchemer Mobile

FEBRUARY 18, 2021

Even as travel restrictions lift and people begin exploring the world again, the way in which they interact with technology has changed and their expectations for brands have never been higher. If we look at the charts below, you’ll see data from two apps: An airline app and a lodging app. Helpfulness. Transparency.

Travel 230

Travel Feedback Software User Testing Strategy 230

Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. Why Choose These Tools? Let’s dive in! Usersnap 2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Alchemer Mobile

SEPTEMBER 30, 2021

From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself. What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

Feedback Software 262

Feedback Software Product Manager Product Management Data Visualization 262