The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com. Simplicity is the ultimate sophistication.”

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com. Simplicity is the ultimate sophistication.”

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Basics of Product Management

JUNE 30, 2020

This refers to the practice of the creators or the builders of the product themselves using it as if they were actual users. This method provides valuable insights because nobody knows the product better than the developers. Let us say a company is building a food delivery app. Market Research.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Intercom, Inc.

DECEMBER 21, 2021

You can’t always get what you quant: Bringing numbers to life through user research. Even more than a good pun, though, I love how customer research is embedded into the very fabric of how we build, market, and sell Intercom. Our key takeaways from Forrester research. Like many others on the team, I love a good pun.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com. Simplicity is the ultimate sophistication.”

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com. Simplicity is the ultimate sophistication.”

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com. Simplicity is the ultimate sophistication.”

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

People-First Product Leadership

MARCH 10, 2024

I was recently asked, how do you grow product sense? While many articles highlight its importance, the journey to developing it often seems shrouded in mystery. To answer this question, I’ll take a step back and begin with what is product sense? And close with, does product sense go stale over time?

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Innovatemap

JANUARY 19, 2021

Healthcare companies have interactions with customers in many places: in-person, through email, text, social media, online chat and on the phone. All the questions and feedback customers provide can be valuable for healthcare organizations, but the conversation is often left siloed in the channel where the customer conversation took place.

Branding 52

Branding Research Software Feedback Software Healthcare 52

bpma ProductHub

DECEMBER 12, 2016

All of those product managers help to drive the countless innovations that drive our local economy. As a product manager, you sit at the critical inflection point between raw, unformed ideas and technologies on one side – and execution, and profitable growth on the other. Concerned about a glut of product managers?

Research Software 150

Research Software Product Management Product Manager Startups 150

Mind the Product

FEBRUARY 20, 2019

He was the VP of Product at blogging platform Six Apart, created new media properties and influential content creators as VP Artist Development at Say Media, and then led Product and Design at Twitter from 2012 to 2014. Teresa Torres, Product Discovery Coach. See you in July!

Research Software 97

Research Software Analytic Tools User Testing Artificial Inteligence 97

Userpilot

MARCH 8, 2022

She's an expert in Product Management, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing, Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management. Susan’s largest contributions to the Product Management field.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. Three teams can tackle that app. “Building software isn’t a home run type endeavor. Should we sink bigger?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Coalition

FEBRUARY 12, 2024

This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively. I worked in healthcare technology at the time. Pull your data, research, and slides into a story. What’s the release plan, including product marketing and customer engagement?

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Compatible segmentations for Sales, Marketing, Product, and Engineering, for shared reference points.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

People-First Product Leadership

FEBRUARY 12, 2024

Some HR tools and organizations are pivoting in this direction, encouraging individuals to provide comments throughout the year. I find such an attitude ironic as technology is always changing. A product practitioner named Emily Webb borrowed a term from healthcare - professional protectionism - to describe this behavior.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Ronke PM

OCTOBER 5, 2023

Another product that embodies this transformative essence is the Ultrasound machine, now portable and robust, transforming healthcare, especially in underserved areas. This innovation is reshaping diagnostics, making healthcare accessible, and saving lives in ways previously unimaginable.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT. Looks like we’re good.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Revulytics

DECEMBER 16, 2019

The product management community typically represents above 75 percent of the attendee pool at MTP. Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. The majority of the attendees are from business and enterprise software/SaaS, consumer and web.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. Welcome to “Why There’s No Single ‘Right’ Way to Do Product Discovery.”

Product Research 163

Product Research User Testing User Friction Research Software 163

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. ” Zach Berger, Technology Investor at Bain Capital. A product’s user retention rate shows what percentage of customers return to use a product again and again.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Innovatemap

JULY 8, 2021

Products For Social Good At the heart of Innovatemap’s mission is helping businesses develop products that have a tangible impact. Innovatemap NYC’s Diana Jeong Ro (Product Designer) gets motivated to do this work by looking at the likes of George Aye , co-founder of innovation at the Greater Good Studio in Chicago.

Magazine 52

Magazine Research Software Healthcare Branding 52

Mironov Consulting

JANUARY 17, 2019

I work with a lot of CEOs, usually as an advocate for better product and development organizations. Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. TO GET TO YES.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Top research and analyst firms, including, HBR , Forrester , SiriusDecisions , and Gartner have recognized the practice and endorsed it as a revenue-generating business discipline.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Under 10 Consulting

MAY 1, 2019

There are three types of desired skills for product management jobs: technology, market, and business. Technology expertise. Technology expertise is about how the product works. For a technology expert, the product almost becomes their personal hobby. Market expertise. productcamp.org.

Product Management 56

Product Management Product Manager Seminar Research Software 56

The Product Coalition

JUNE 22, 2019

Some product domains are naturally less agile: enterprise software (especially on-premise but not only there), anything involving hardware, heavily regulated domains and more traditional ones like finance, insurance, transportation, healthcare, national security, public sector, and the list goes on. Conduct some research.

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. They believe in “passion/market fit” sufficiently to create something that attracts early employees.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

The Product Coalition

OCTOBER 4, 2019

Many product people know that rushed development can kill the final release. In this case, negotiations between Atari and Universal Pictures/Steven Spielberg over the rights to the film were only completed in July 1982, leaving only 5 and a half weeks for development in the push to release the game in time for Christmas.

User Testing 61

User Testing Product Research Product Management Product Manager 61