The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan lives in Manhattan and in his spare time likes to play soccer. Simplicity is the ultimate sophistication.”

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Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Innovation Educators

JULY 27, 2020

In the discussion, we role-play using FAST to solve problems I have had as a frequent traveler — something most of us are doing far less of now but will return to eventually. She is currently the Director of Healthcare Solutions at SDLC Partners. She is currently the Director of Healthcare Solutions at SDLC Partners.

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Research Software Healthcare User Friction Travel 245

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. 1 obstacle for these executives.

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User Testing Reporting Tools Research Software Customer Experience 216

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Voice search technology is disrupting markets, for example, people use a smart speaker to search for information on the internet. Voice search in the hospitality technology industry has developed with many innovations.

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Reporting Tools Data Visualization Research Software Travel 178

The Product Guy

MAY 30, 2019

Then we think about potential solutions or features. As a team who decides to research which new features to develop, we first want to define our business outcomes and key results (OKR), together with our problem statement. The solutions: validating our hypotheses with prototypes. When are these outcomes not met?

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User Testing Product Research Customer Experience Data Visualization 384

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people. This is how we did it.

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Weak Development Team Feedback Software Research Software Development 162

Mind the Product

FEBRUARY 11, 2020

We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? This open-mindedness has evolved into empathy as a product manager, which I believe is a key ingredient in developing lovable products. Tools to Become More Empathetic. Create and use Personas.

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User Testing Development Product Research Customer Feedback 216

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. A great problem statement supercharges product development. A problem statement focuses on what the customer needs, not what you think the solution should be. Indeed, our first R&D principle is “Start with the problem.”

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Transportation User Testing Research Software Travel 279

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously.

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Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

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Research Software Data Visualization Feedback Software Analytic Tools 104

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The words “travel” and “2020” don’t feel like they belong in the same sentence. Unless, of course, that sentence is, “I had to cancel all my travel plans in 2020.”.

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Travel Data Visualization Product Research Research Software 157

Product Innovation Educators

JULY 26, 2021

It gave me literacy in technology-related topics that enabled me to understand what different companies do. The Secret Lives of Customers teaches anyone in any role in any organization the concepts, tools, and techniques they need to understand customers confidently. The reader learns about the tools and techniques he’s using.

Research Software 295

Research Software Feedback Software Marketing User Testing 295

Product Innovation Educators

SEPTEMBER 30, 2024

The Outstanding Corporate Innovator (OCI) Award For 37 years, companies have competed each year to be recognized as the Outstanding Corporate Innovator, awarded by the Product Development and Management Association (PDMA). PDMA contributes significantly to research and knowledge in the field of product innovation.

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Research Software Feedback Software User Testing Technical Review 286

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

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Research Software Analytic Tools Feedback Software Reporting Tools 133

Product Talk

JUNE 5, 2024

How can product trios work with user researchers? If your company is committed to user research and you have the luxury of having a user researcher embedded on each of your teams, you probably want to include them in most of your discovery decisions. They generate solutions together. How do product trios resolve conflict?

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Product Research User Testing Research Software Customer Experience 309

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan lives in Manhattan and in his spare time likes to play soccer. Simplicity is the ultimate sophistication.”

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Analytic Tools Research Software CTO Coach Product Management 150

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation. What is an intelligent app?

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Analytic Tools Research Software Feedback Software Data Visualization 40

Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale.

Product Research 78

Product Research Data Visualization Research Software Feedback Software 78

Mind the Product

MARCH 29, 2020

Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). He tells the story of an Australian designer working in Thailand who was frustrated at having to teach designers there the basics of user research. “I Cultural Differences and Conflict Avoidance. Market Differences.

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Product Research Research Software Feedback Software User Testing 219

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

UX Studio

SEPTEMBER 30, 2019

When it comes to travel app development, product managers have to take the customers’ needs into consideration. Of course, I’d still want to go, so there has to be a way to please travellers out there. . Travel app development can bring better conversion.

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Travel Research Software Development Product Research 66

Johanna Rothman

NOVEMBER 16, 2020

Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. Fewer women graduated with Computer Science degrees and fewer women applied for software jobs. They acted as if they were indispensable or 10x developers. Consider the System. I started asking around.

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Technical Review Research Software Software Review Systems Review 122

The Product Coalition

JULY 12, 2022

Techniques you can use to help you develop an app based on a relevant idea that easily resonates with the target audience. With so many success stories of apps around, you may be surprised. Why can’t your unique app idea get sponsors or investors to back the idea and shape it into an excellent product?

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Research Software User Testing Finance Government 148

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Foundational Principles People-focused Approach : Develop your strategy by prioritizing the individuals who will use your product. Identify their pain points and propose design solutions tailored to resolving thoseissues.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

JANUARY 29, 2025

OpenAI is redefining the AI landscape, and this role offers the opportunity to lead the charge in crafting groundbreaking AI tools. As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Salary $305,000$385,000 USD.

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Analytic Tools Research Software Artificial Inteligence User Testing 52

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. But what is usability?

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User Testing Product Research Reporting Tools Testing 75

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. User-friendliness, however, holds the key for the success of these apps and gadgets in the long run. AccuVein uses AR technology to help locate veins for injections.

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Healthcare Research Software Data Visualization UX 138

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. The Importance of a Strong Product Vision A compelling product vision is a guiding star that aligns everyone involved in the product development process.

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Vision Product Research User Testing Roadmap 148

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

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Analytic Tools Research Software Data Visualization Government 152

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. You’ve probably heard of the following notable examples: Siri Developed by Apple, Siri signaled the era for digital assistants.

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Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

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Weak Development Team Customer Experience Technical Review Product Research 210

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

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Weak Development Team Customer Experience Technical Review Product Research 210

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. A UX strategy is a plan that guides product design and development. This is the main focus of the article. Book the demo!

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Research Software Analytic Tools Feedback Software User Testing 104

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. For example, we might really admire your visual design work, but we’ll also want to see how you influence product strategy, define the problem, understand the system, collaborate with others, and more.

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Research Software Feedback Software User Testing Systems Review 290