Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 106

Weak Development Team User Testing Technical Advisors Product Research 106

Product Innovation Educators

FEBRUARY 25, 2019

That is where I spend much of my time helping product managers and teams. It is this sphere that many people find more difficult to master, especially those of us from technical backgrounds. As companies want to become innovators, one of the primary areas we advise CEOs to look to is product managers.

Technical Advisors 65

Technical Advisors Data Visualization Weak Development Team Analytic Tools 65

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Mind the Product

FEBRUARY 27, 2018

Here’s what we’ve learned based on our experience of adopting a testing mindset and seeing your way through innovative product development. Finding this match is the ultimate challenge in innovative product development, and it’s nearly impossible to plan this entirely in advance. Technical Feasibility. Chaos Report 2015.

User Testing 99

User Testing Product Research Product Marketing Testing 99

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Bain Public

MAY 29, 2020

MAIN: Developing Entrepreneurship in Quebec. MAIN , also known as Mouvement des accélérateurs d’innovation du Québec, states that their mission is "to improve the cohesion and efficiency of the business incubator and accelerator ecosystem and to increase its impact on the development of entrepreneurship and innovation in Quebec.".

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Retrospectives. Release Notes.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

The Product Coalition

MAY 15, 2019

Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). Later whilst being an adviser at Stanford university Neil H. obviously most people skipped that part! names look familiar, anyone?

Product Management 92

Product Management Product Manager User Testing Product Research 92

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. While some encourage you to fake it till you make it, I would advise against it during the interview process. Interview preparation. During the interview.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Userpilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. The Customer Success team’s role is to close the gap between customer expectation and customer experience. VoC has a granular approach as it focuses on specific questions, looking for specific answers from specific users.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. Is it technical details, customer insights or revenue and money? None of these are good or bad, but these signs can help you evaluate the culture of the team. How were we developing our teams?

Weak Development Team 110

Weak Development Team User Testing Data Visualization Customer Feedback 110

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. Others will fail. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. For example, Frontend and Backend teams. So they expect Frontend teams and Backend teams. Every team should aspirationally be able to deliver business value without involving other teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 New tools must show their value fast. 2 – The best customer success software will be no-code.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Data Visualization 89

Intercom, Inc.

JULY 12, 2018

He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. Acquisitions can help fuel growth, but often go awry when the company fails to explicitly instruct their internal teams to step aside so that the new hires can do their jobs.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Userpilot

AUGUST 18, 2020

Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. Heap is also designed for teams. The best user retention tools…for you?

Analytic Tools 103

Analytic Tools Feedback Software User Testing Data Visualization 103

Intercom, Inc.

MAY 19, 2022

Here are a few key takeaways: An Internal Quality Score offers a more holistic view of an agent’s strengths and opportunities for growth and helps organizations gain insight into their teams’ work. IQS is a metric used to measure how well your support team performs against internal standards.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

AUGUST 18, 2020

Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. Heap is also designed for teams. The best user retention tools…for you?

Analytic Tools 60

Analytic Tools Feedback Software User Testing Data Visualization 60

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. Lawley notes that passion is infectious and spreads across the whole team. It’s critical for product managers to explicitly spell out their positioning and review it with the entire team.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. I felt this incredible intense pressure from the team and also from within myself to launch what we had built. I did not believe that we had Product-Market Fit, but I couldn’t just say that to the team. Step 2: Segment.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Aptrinsic

JANUARY 2, 2018

How to Build and Manage Successful Product Team During Aptrinsic ’s recent Mastering Product Adoption and Growth event, industry-renowned product leaders shared their insights into driving product growth. Jeetu advises that product managers embrace the following 10 lessons as a rubric for leading their companies to success. #1.

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40