The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Userpilot

DECEMBER 9, 2021

While not technically a part of the positioning process, successful positioning is not possible without researching the market. It allows brands to show their originality and differentiate their products from others. And as they do so, they may show little restraint in venting their dissatisfaction in reviews and on social media.

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

BrainMates

FEBRUARY 26, 2019

I would also propose that companies should never differentiate between Product Managers and Product Marketers while hiring and they should encourage transition into one role from another. Experience in technology and product management helps people do well in product marketing. It happened with me too. This blog does the opposite.

Product Marketing 75

Product Marketing Feedback Software User Testing Marketing 75

Gainsight

MAY 8, 2019

The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Technically, but under the hood, it has the same engine as before. The technology at the root of Pendo, meant to track pageviews, doesn’t scale the way Gainsight PX’s next-generation architecture does.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Modus Create

FEBRUARY 24, 2020

Organizations from early-stage startups to mature enterprises have been prioritizing design and its methods as a competitive differentiator for years. Asking questions is even more useful in design reviews or kickoffs because you’re opening up the floor for diverse responses from a variety of perspectives.

User Testing 106

User Testing Product Research Customer Experience CTO 106

Gainsight

JULY 16, 2019

There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. Be sure to thoroughly read reviews and get a feel for the length your chosen solution will go to help get you to success. Gainsight PX provides deeper user insights. The result?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Modus Create

JUNE 7, 2022

Application modernization is an initiative for assessing legacy applications and updating their infrastructure, architecture, and features to leverage recent technical innovations. Technically savvy customers gravitate to products that have the latest technologies and capabilities. Next, create a modernization plan and roadmap.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It’s possible to target individual segments with personalized messaging and journeys. You’re on a budget.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. What’s your differentiator? Ultimately, the product works for every company.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It’s possible to target individual segments with personalized messaging and journeys. You’re on a budget.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It’s possible to target individual segments with personalized messaging and journeys. You’re on a budget.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Mixpanel

NOVEMBER 19, 2019

How do you differentiate from your competition? Our AI matching technology. And so I’m looking at our metrics, I’m looking at how app downloads are doing, and at some of the reviews we’re getting. Any project that we launch requires buy-in from legal, from design, and from the tech team.

Data Visualization 14

Data Visualization Analytic Tools Research Software Technical Review 14

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. Product Management 101 is “problem before solution”, but it still appears the message is not getting through, as too many products & product improvements are launched without a real benefit to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Userpilot

JUNE 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JANUARY 16, 2024

Triggering celebratory messages when users achieve a milestone keeps them engaged. If you manage to pull it off, you send your users a clear message that you care about their success and know how to help them achieve it. Send a welcome message to kickstart the new client onboarding process A welcome message is an absolute must.

Analytic Tools 75

Analytic Tools Data Visualization Feedback Software User Testing 75

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. Not the cheapest – Userpilot is a powerful, enterprise-level tool.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

AUGUST 30, 2023

The price differentiation occurs largely at the service level, such as providing a dedicated Customer Success Manager, Service-Level Agreement (SLA), etc. out of 5 on the popular product review platform, G2. The software also offers a 14-day free trial for its Business edition and requires a demo call to trial the Enterprise edition.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Feedback Software 89

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. These tools include a knowledge base, contextual help through beacons, live chat and in-app messaging , and reporting. Reduce adoption friction with in-app messages called Smart Tips.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. So let’s delve into the details!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

Review sites don’t always provide the comprehensive insights you need. WalkMe is ideal for enterprise companies looking for employee onboarding software. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Are you torn between Whatfix, WalkMe, and Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Clients own the IP and provide much of the technical direction.   A glance at a tech company’s website immediately tells me which kind they are.  

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Defining different user segments allows you to design, trigger, and automate experiences and messages around different use cases, enhancing your customer relationships in return. #5 Basic analytics are a must.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. WalkMe is best for enterprise companies as they are focused on employee onboarding rather than user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

We’ll dive into their features, use cases, pros, and cons, giving you more insights than standard review sites. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. It does this with a mix of on-screen guidance, interactive walkthroughs, and in-app messaging.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 23, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. Reduce adoption friction with in-app messages called Smart Tips. Enterprise: Custom quote only. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. A few extremely well-chosen objectives impart a clear message about what we say ‘yes’ to and what we say ‘no’ to.”. What is the purpose of your enterprise, the “why” in Simon Sinek’s golden circle?

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109

Userpilot

MAY 8, 2023

On Growth Plan and higher, you also get access to more functionality like A/B testing , multiple environments, localization (Enterprise plan only), and advanced integrations like Hubspot All in all, Chameleon has good functionality for user onboarding but will be very limited on the Startup plan as you only get one Launcher and five micro surveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 27, 2023

We know that review sites aren’t always super-helpful. TL;DR Walkme is a digital adoption platform that comes with a variety of features for onboarding new employees such as interactive walkthroughs, tooltips, and in-app messaging. ShoutOuts operate like SmartTips but are geared toward in-product messaging.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. It comes with a Chrome extension builder, which is easy to use for non-technical members. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

We compare each tool’s features, use cases, pricing, and pros and cons – going beyond what you typically find on review sites. It includes impressive UI patterns that you can use for in-app messaging. Other enterprise features. That’s why we have put forth an in-depth comparison of these three tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Its implementation can be time-consuming and challenging for non-technical team members. Nonetheless, Walkme pricing is expensive and it’s mostly used by Enterprise companies. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Why should you care about no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Nonetheless, Pendo’s high price tag makes it a more suitable option for enterprise companies. Reduce adoption friction with in-app messages called Smart Tips.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? What does the future hold for eG Enterprise APM? Was it due to the browser or the network or the backend? The eG Enterprise suite from eG Innovations already addressed these aspects of performance monitoring. We looked for both commercial and technological differentiators.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

ProductPlan

JUNE 14, 2022

Peloton : Use technology and design to connect the world through fitness. However, others will be a little loftier and less specific, such as establishing product differentiation and securing market share in the competitive landscape. Empowering people to be the best version of themselves anywhere, anytime.

Vision 59

Vision Product Strategy Strategy Feedback Software 59