Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

UX Studio

APRIL 25, 2019

A snapshot of tools and techniques. You also want to identify more effective communication channels, so you don’t waste money and effort on the wrong platforms. It can differentiate you from the competition, project positive feelings or make it easier for customers to remember and choose your product over others. Brand affinity.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. Ask them what they really thought, and make your show better based on their feedback.” So the only thing that’s in between human and human is this new technology.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! Message maps allow organizations to differentiate themselves effectively from competitors by creating clear and distinct messaging that highlights the brand’s or product’s unique value proposition. This is one of the questions we answer in this article. Let’s get to it!

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: First Round Review (or at least someone from there…). Author: Still unknown, but First Round Review again. Creating effective customer feedback loops for product teams.

Article 81

Article User Testing Product Research Technical Review 81

ProductPlan

JUNE 1, 2023

Feedback from sales and support is the source 26% of the time, and the competition inspires new features for 16% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So that’s really useful.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

ProductPlan

APRIL 25, 2023

This differentiation permeates their collaborative relationship and is key to a successful ongoing alliance. This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. Importantly, they do know how the sausage gets made.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

UX Studio

JANUARY 17, 2024

When the input from the business is coming to you start thinking about hypotheses first, not the solution. This is the main mental model shift because as designers, we start thinking about solution. So I wouldn’t even differentiate that. It’s very natural for us. I just treated everything as a goal.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. You can worry about that later.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. How do you differentiate yourself from the other companies?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199