Remove Differentiation Remove Exercises Remove Messaging Remove User Friction
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Complete Guide on What is Product Service Management

Userpilot

Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. However, the focus of product service management is on delivering a delightful service and fostering relationships with customers. Are you ready for the deep dive? Want to see how?

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Customer Activation Funnel: How to Get New Users to Experience Value

Userpilot

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

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The Product Manager’s Guide to Inclusive Product Design

Userpilot

This can be a valuable differentiator that attracts more customers. It also removes friction , reduces churn , drives adoption , and improves customer loyalty. Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better.

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Message Mapping: What Is It and How to Create One?

Userpilot

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 100
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A Product Managers’ take on the Nielsen Norman UX Conference 2019

The Product Coalition

They were an enriched, jam-packed three days so here’s my attempt of summarising 300 slides, umpteen exercises and an unhealthy amount of post-it notes. It involves 3 key aspects: deep understanding of users; exploring and ideating fast and wide; and rapid prototyping to test, learn and adapt. areas of opportunity).

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Churn Rate: Solutions With UX Design? Case Study On Xeropan

UX Studio

A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Kickoff workshop with the Xeropan team.

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How to get started with a competitive positioning strategy

Nulab

What does your typical customer look like? Define your customer. Getting to know your typical customer will help you tailor your marketing strategy. Are customers actively seeking out your product or service? Do customers know how your product will solve their problems? Define your market size.