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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. They are unmatched.

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504: Market Research for Product Innovation – with Chip Chomyn

Product Innovation Educators

Why market research is product managers’ secret ingredient for successful products Watch on YouTube TLDR Market research is a key part of product development and management. Introduction In the world of product management and innovation, market research is like a compass.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

Sometimes, these rarely mentioned needs represent the greatest opportunities for competitive differentiation. She has worked closely with researchers at the MIT Sloan School of Management to experiment with new AI techniques and has successfully applied machine learning to answer her clients most difficult research questions.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

Sometimes, these rarely mentioned needs represent the greatest opportunities for competitive differentiation. She has worked closely with researchers at the MIT Sloan School of Management to experiment with new AI techniques and has successfully applied machine learning to answer her clients most difficult research questions.

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How Alchemer solves the biggest challenges in digital feedback

Alchemer Mobile

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. Use traditional surveys distributed across multiple channels to gather valuable insights. Collecting feedback is effortless with Alchemer.

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TEI 264: How product managers can make better use of marketing – with Jill Soley

Product Innovation Educators

12:33] What marketing roles and resources can help us in our job? Resource number one is market research. Too often, we start with an idea for a product and build it without doing real market research. Second, product marketers are often undervalued, but they can provide input and help with customer research.

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How to Build Mobile Apps Customers Really Want

Alchemer Mobile

According to 280 Group research and our experience working with product managers for over 20 years, you must become an expert on what your customers really need and how you can differentiate your product from the competition. Recently, 280 Group conducted the largest survey of its kind amongst product management professionals.