Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. When you’re conducting a UX health check, here’s some aspects of your UX to consider.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

OCTOBER 22, 2023

For startups, this is often the story of why your founder was driven to start the business, or how you are differentiated from your competitors in the marketplace. What’s more, by showcasing premium features during product training, you can identify upsell opportunities and increase the lifetime value of loyal customers.

Feedback Software 95

Feedback Software Webinar Onboarding KPIs Customer Experience 95

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. And differentiate between positive, neutral, and negative feedback. For many UX and UI designers, it’s a go-to solution for heatmap and session recording analysis. Generative AI has changed how tech companies do business.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Mind the Product

NOVEMBER 28, 2019

Every relationship where you help people initially has a power differential. I’ve enjoyed working in UX research , in startups, so I imagine what I’m doing for Amplitude as a product. Let’s think of products as a differentiated delivery mechanism of some value exchange. Who has the power? I enjoy product.

CTO Coach 124

CTO Coach Analytic Tools Fractional CTO Research Software 124

Userpilot

MARCH 21, 2023

An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. It lets you add training material and trigger in-app alerts to notify employees of important announcements. However, it lacks essential UX patterns and some users have reported frequent bugs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MAY 30, 2023

Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support. Plus, it’s an affordable option for small startups on a budget. Userpilot sits in that sweet spot. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 13, 2020

Toonimo — For audiovisual employee training. Your employees need to be expertly knowledgeable about your own product, but it can be time-consuming to train every new employee. Whatfix offers real-time in-app training programs for employees. Whatfix combines user onboarding with employee training.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” Welcome to UX studio. And they had different UX and UI.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

MAY 30, 2023

Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support. Push in-app notifications to remind users to complete their training. Userpilot sits in that sweet spot. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. Talented UX content writers are hard to find. I chuckled a little at the naming but then paused to think.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Userpilot

MARCH 15, 2023

A good tool must be truly no-code in nature, host a range of UX patterns , offer user segmentation, and enable you to track product analytics. Userpilot is a powerful product adoption platform that offers impressive UX patterns, in-app checklists, interactive walkthroughs , and in-app resource centers, among other features.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Business of Software Conference

NOVEMBER 30, 2020

Startups often struggle to communicate the value of their products, particularly in sales meetings. Free Q&A with Alex Osterwalder Psychology for UX Masterclass. And just for argument’s sake, let’s say the thing is, you know, I manage a sales team, or I manage training for a sales team. Now I’m a startup.

Research Software 64

Research Software User Testing Positioning Product Research 64

Userpilot

MARCH 20, 2023

A good tool should be completely no-code, provide a variety of UX patterns, offer user segmentation options, and enable you to track product analytics. It is a robust product adoption platform that offers impressive UX patterns , in-app checklists, interactive walkthroughs, and in-app resource centers, among other features.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

OCTOBER 28, 2020

While they may use a lot of the same UX components, product tours can be completely linear ; segmented or branching ; or fully interactive. Comprehensive range of UX elements, including native tooltips, hotspots, checklists, modals, slideouts, video and more. The UX is quite basic, which limits how contextual the cues given can be.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

MAY 30, 2023

However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 27, 2023

With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. If you are a small startup looking to build simple in-app flows and experiences, Usetiful is a great fit.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 24, 2023

Its simple interface and templates “force” you into a predefined approach to onboarding, coupled with enterprise software with a high price tag and some enterprise-level integrations make Appcues positioning confusing: Is it a simple tool (as its UI suggests) for startups? Appcues doesn’t support employee training.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

On Growth Plan and higher, you also get access to more functionality like A/B testing , multiple environments, localization (Enterprise plan only), and advanced integrations like Hubspot All in all, Chameleon has good functionality for user onboarding but will be very limited on the Startup plan as you only get one Launcher and five micro surveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 27, 2023

Advanced Analytics: Walkme provides detailed insights into user behavior, enabling businesses to optimize their onboarding and adoption processes, identify bottlenecks, and measure the effectiveness of their training efforts. Push in-app notifications to remind users to complete their training. Userpilot sits in that sweet spot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support. You can embed your training beside fields, objects, and picklists for easier adoption. Userpilot sits in that sweet spot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 24, 2023

TL;DR An effective way to educate people about your product is by utilizing interactive user guides that incorporate various UX patterns to demonstrate how the product functions. A few must-have features for the tool you choose are; a good range of UX patterns, advanced segmentation , and tracking product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. From head of product at an early stage startup to managing global web properties at American Express, his career has taken him to the UK, France and back to New York.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

freshtrax

SEPTEMBER 24, 2019

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Each month, we fly all new employees – generally 10 – 20 a month – to Berlin for 3 weeks of training. The training is all done in English and consists of a mix of readings, tests, and tasks.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

DECEMBER 9, 2021

It allows brands to show their originality and differentiate their products from others. Undaku is a no-code platform that allows users with no technical skills or training to build business apps that meet their unique needs. Competitor-based positioning. What are the risks of poor product positioning?

Research Software 92

Research Software Feedback Software Analytic Tools Positioning 92

Userpilot

MAY 18, 2023

On Growth Plan and higher, you also get access to more functionality like A/B testing , multiple environments, localization (Enterprise plan only), and advanced integrations like Hubspot All in all, Chameleon has good functionality for user onboarding but will be very limited on the Startup plan as you only get one Launcher and five micro surveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 24, 2023

This type of guide uses different UX patterns to show users how the product works. To create an interactive user guide, you need a tool that doesn’t require coding skills, has a variety of UX patterns , lets you group users into different segments , and can track data on how people use your product.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 22, 2023

The latter uses multiple UX patterns to guide users on how to effectively use your product. Your chosen tool must be fully no-code, host impressive UX patterns , offer segmentation, and enable tracking of product usage analytics. That’s a lot of money for startups and SMEs. Let’s dive in. However, not all tools are the same.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 24, 2023

TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently. A quality tool should be truly no-code, provide a range of UX patterns , allow user segmentation, and enable tracking of product analytics. That’s a lot of money for startups and SMEs. Let’s begin.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 27, 2023

Advanced Analytics: Walkme provides detailed insights into user behavior, enabling businesses to optimize their onboarding and adoption processes, identify bottlenecks, and measure the effectiveness of their training efforts. You can embed your training beside fields, objects, and picklists for easier adoption. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

With Whatfix, you can create in-app surveys, collect feedback on the onboarding tours and training flows, add a follow-up question to enable open-minded feedback, and send push reminders to customers so they don’t forget about providing feedback. That’s a lot of money for startups and SMEs. Generally, it can take weeks or even months.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

The Product Guy

MAY 15, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. From head of product at an early stage startup to managing global web properties at American Express, his career has taken him to the UK, France and back to New York.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

JUNE 27, 2023

Push in-app notifications to remind users to complete their training. Apty’s analytics lets you create training and onboarding materials that meet the needs of your customers and employees. The pricing differentiation happens mostly on the service level (e.g. Userpilot sits in that sweet spot. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

With Whatfix, you can create in-app surveys, collect feedback on the onboarding tours and training flows, add a follow-up question to enable open-minded feedback, and send push reminders to customers so they don’t forget about providing feedback. UX experience when it comes to testing is cumbersome; a lot of back and forth.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 14, 2023

With UserGuiding, you can offer in-app guidance, add different onboarding UX elements, and create in-app resource centers. UserGuiding is ideal for small startups, looking to offer interactive user guides without breaking the bank. You can embed your training beside fields, objects, and picklists for easier adoption.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

NOVEMBER 11, 2022

However, Chameleon offers very limited functionality on the Startup plan, and Whatfix is mainly used by enterprise companies so it might not be a good fit for startups and SMBs. With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience. Let’s dive into it in more detail.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 30, 2023

However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Here’s how you can collect user feedback with Whatfix: With user surveys, you can collect feedback on the onboarding tours and training flows, so you can continuously improve your product support. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

That’s a lot of money for startups and SMEs. WalkMe provides the user with on-screen guidance to get them to where they need to be without weighing down support teams on training for every function. Bad and outdated UX design is another thing that might disappoint you and make you search for alternatives. – Saurav S.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52