The Product Guy

OCTOBER 9, 2018

Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware. I was eager to learn from Vikas because hardware is a necessarily capital-intensive business, and thus a higher level of rigor and discipline around strategy and ROI is to be expected.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Johanna Rothman

JUNE 21, 2023

Decades ago, I worked for a company that created and sold voicemail products to telecommunications companies. Differentiate Buyers, Users, and Customers for Effective Product Decisions appeared first on Johanna Rothman, Management Consultant. Customers might be Buyers if they integrate your product into theirs.

User Testing 119

User Testing Customer Feedback Customer Experience Differentiation 119

Product Management University

JANUARY 15, 2018

The Organization – If you target organizations that consider their call center strategic to the business – such as a telecommunication company – the goal of your product portfolio is to help that business differentiate by giving their customers a superior call center experience.

Telecommunications 113

Telecommunications Customer Experience B2B Differentiation 113

Reveal

OCTOBER 29, 2021

These are the tools and functionalities that will help you differentiate your product and get ahead of your competitors, so don’t settle for anything but the best features. Product features – The embedded analytics features that a vendor offers are the essence of the product. Chartio Dashboards in Reveal.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Centercode

NOVEMBER 14, 2019

As the market continues to lean into video streaming, the trends surrounding its adoption and satisfaction are becoming increasingly relevant for device makers, video content producers, telecommunications companies, and anyone who wants to take even a small slice out of this growing pie. So what does the research show?

Reporting Tools 63

Reporting Tools User Testing Telecommunications Research Software 63

Intercom, Inc.

FEBRUARY 8, 2018

I taught a class called Reinventing Production Tools at the Interactive Telecommunications Program at NYU last semester with a fellow professor, Patrick Hebron, and one thing that we really encourage students to do is to not think about replacing Photoshop, but thinking about much more domain specific tools.

Feedback Software 191

Feedback Software Customer Experience User Experience User Testing 191

Userpilot

JUNE 17, 2024

Product strategists play a critical role in setting the company up for long-term success in the highly competitive SaaS market by driving innovation, and differentiation. What does a product strategist do? They are in charge of developing comprehensive strategic plans and roadmaps for future product offerings.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52