Intercom, Inc.

SEPTEMBER 4, 2019

Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? This coaching helps them drive their team and their company to greater productivity and higher sales.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Or to sell it through an outbound sales team?

User Testing 143

User Testing Document Product Marketing Marketing 143

Mind the Product

MARCH 7, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Maintain Good Data Quality for Outbound Integrations. If you had bad data or too much data in the source application, you’ll now have bad data in the target application.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Coalition

MARCH 16, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. If you had bad data or too much data in the source application, you’ll now have bad data in the target application. It is essential to plan for these.

Reporting Tools 90

Reporting Tools Data Visualization Customer Experience User Testing 90

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. SaaS Marketing Playbook Table of Contents. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Amplitude

NOVEMBER 1, 2018

At Amplitude, we are big fans of customer development partners (CDPs), who help us build and test our new features. outbound integration. If you need an enhancement to a public API, you can probably get it on that team’s development roadmap (assuming that the integration is important to them). Start simple and iterate.

Feedback Software 83

Feedback Software User Testing Weak Development Team Customer Feedback 83