Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Templates and tips for less status meetings.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. Read the full DAU report for all industries here. According to Statista’s report, this industry was the second most impacted by COVID-19 – and for obvious reasons. Food & Beverage (including QSR).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. 5 Mobile Customer Feedback Strategies for Finance Apps. How Advantis Credit Union Uses In-App Mobile Surveys to Drive Product Roadmap and Improve App Ratings. Shifted emotions.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

JUNE 12, 2019

We’ve outlined some of the unique challenges financial institutions commonly face, some suggested solutions, and examples of companies who have excelled in conquering these obstacles. Only 25-40 percent of new customers re-launch apps a week after download. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

ProductPlan

APRIL 1, 2020

In a world of browser-based solutions, experimentation and rapid iteration are sometimes taken for granted. Users don’t want to download and install updates regularly, plus there’s often no guarantee users will even bother at all with the latest version. So how do product roadmaps help ensure this remains the case?

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Alchemer Mobile

MAY 4, 2021

We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience. Download the guide: 6 Actionable Steps to Improve NPS. Roadmap prioritization and feature adoption (or lack thereof). How easy was it to report issues you encounter?

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner? DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here. Expressed customer emotion.

Travel 261

Travel User Testing Research Software Feedback Software 261

Gainsight

DECEMBER 8, 2022

We’re sharing five actionable strategies from our Pulse Europe 2022 panel. This first strategy comes from Sonia Leighton, Chief of Customer Success at Arbor Education. Our second strategy is from Ky Ismet, Director of CS at Ometria. The third strategy comes from Mari-Frances Bentvelzen, SVP and GM at SAP Concur SMB.

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

Mind the Product

OCTOBER 1, 2018

Having “no company strategy” is one of the biggest issues facing product managers, according to a recent survey of over 600 product people. Getting paid enables the university to deliver its mission of providing education services and helping people into employment. Scope the Solution. what’s its mission)?

Data Visualization 118

Data Visualization Strategy Product Strategy Product Research 118

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? In this post, we cover four retention-boosting strategies that will help improve the health of your app. Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Product Innovation Educators

JUNE 5, 2023

The definition of a project is a temporary endeavor to create a unique product, service, or result. One project I worked on was the installation of telephone billing systems. A telephone billing system is a product that a telephone company uses to send you those awful monthly telephone bills.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. Live chats – Drift.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. Download: The Ultimate Guide for Improving Mobile Customer Experience. Travel industry customer sentiment findings.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. I need product VPs to develop a product strategy and measure its effectiveness. We do it often in actionable ways.

Research Software 93

Research Software Feedback Software Reporting Tools User Testing 93

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Gainsight

JULY 5, 2022

Problem solver with the ability to break complex issues down into manageable components and solutions. Familiar with customer segmentation strategy and actions across those segments . By understanding each role’s responsibility, especially those who are customer-facing, leaders can better organize and orchestrate CS strategies.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Alchemer Mobile

JANUARY 12, 2021

Use a real-time feedback tool such as Apptentive to quickly identify bugs, receive validation on core features, and inform your product roadmap. We highly recommend reading through our 2020 Mobile App Benchmark Report to see data from 5,000+ active users across 800+ mobile apps. What incentives will you offer them? Screenshots.

Feedback Software 147

Feedback Software Data Visualization User Testing Reporting Tools 147

Mixpanel

OCTOBER 17, 2022

Forrester reports that insight-driven businesses are growing at an average of 30% each year and are predicted to take $1.8 We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Alchemer Mobile

JUNE 18, 2019

If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. In combining your loyalty experience with the mobile payment system, you’re removing friction from the buying process and therefore encouraging repeat business. So, why is this? Everyone loves free pizza.

Feedback Software 199

Feedback Software Analytic Tools Customer Feedback Customer Experience 199

Alchemer Mobile

AUGUST 25, 2020

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. Due to rapidly-evolving technology, customers have high expectations for the products they use.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

ProductPlan

JULY 2, 2021

For instance, we have content on topics from product strategy examples to Agile, presenting a roadmap to stakeholders, change management, and so much more. Of course, if you seek best practices for using ProductPlan’s roadmap platform, you’ll also find tips in the Learning Center. . The Product Strategy Playbook.

Webinar 94

Webinar Reporting Tools Education Leadership 94

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Feedback Software 96

Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. You can measure feature engagement by tracking feature usage using a tool like Userpilot. Let's begin!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. One possible solution is “outsourcing” some strategic thinking to junior staff members before passing it onto senior management to make the final call. “I I mean, really?

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

Intercom, Inc.

OCTOBER 13, 2022

“Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Second, a powerful next-generation, messenger-first ticket solution, one of our biggest customer requests, and designed in partnership with those customers.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

ProductPlan

MARCH 22, 2023

We don’t have access to the roadmaps they work with, but we can see what features people use and don’t use. Specifically, data-driven product management will inform your product strategy, prioritize features, make design decisions, and make pricing and marketing decisions.

Data Visualization 52

Data Visualization Customer Experience Customer Feedback Product Management 52

The Product Coalition

FEBRUARY 22, 2021

Download for free : The Scrum Anti-Patterns Guide.) resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. software is eating the world?—?,

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

ProductPlan

DECEMBER 18, 2018

If you haven’t found the right objective goal-setting framework for setting roadmap priorities, consider Objectives and Key Results (OKRs). Although not designed for product roadmaps in particular, the OKR model has a lot to offer product teams. Create a standard scoring system to measure your OKRs’ outcomes.

Framework 68

Framework Roadmap Systems Review Download 68

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Gainsight

OCTOBER 25, 2021

Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Customer feedback loops root your strategy in data that matters. One recent report found 84% of companies that focus on improving their customer experience reported an increase in revenue.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Gainsight

JUNE 17, 2022

If you’re considering implementing—or have already implemented—a product-led growth (PLG) strategy, one of the first things you should determine are the metrics you’ll need to measure success. . How do product-led strategies contribute to business growth? . Want to learn what data to start keeping track of for PLG?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

The Product Coalition

OCTOBER 27, 2020

TL; DR: The Cargo Cult Agile Checklist for Download You want to know the state of agility in your organization? Here we go: Download the checklist, distribute it generously among your colleagues, and run a quick poll. And the damage is tainting the reputation of a great way to build software in complex environments.

Agile 99

Agile Fractional CTO User Testing Reporting Tools 99

Alchemer Mobile

OCTOBER 4, 2018

We wrap up by covering four retention-boosting strategies that will help improve the health of your app. In other words, downloads and installs say little about the true health of your app. Here are four strategies to boost retention in your mobile app. Use contextually relevant messaging and proactive engagement strategies.

Customer Feedback 185

Customer Feedback User Testing Customer Experience Feedback Software 185

Amplitude

APRIL 4, 2017

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. The Product Manager is responsible for creating a roadmap and prioritizing development work. They will then partner with the Product Manager to negotiate priorities within the backlog and roadmap. Phase 1: Discovery.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

Gainsight

MARCH 21, 2022

In this article, we dive into user analytics and show you how to use this powerful set of tools to ignite product growth. When you couple it with a sound strategy, user analytics can boost long-term product growth. Use analytics to craft a masterful product roadmap. Wondering how? What is user analytics?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52